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Driver Services Manager Jobs (NOW HIRING)

San Luis Resort

Guest Services Manager

Galveston, TX · On-site

Overview Guest Services Manager The Guest Services Manager is responsible for ensuring the ... Must have a valid driver's license from the applicable state. * Must have valid insurance. * Must ...

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Driver Services Manager information

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$28.5K

$55.6K

$75K

How much do driver services manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for driver services manager in the United States is $55,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Driver Services Manager vs Transportation Coordinator?

AspectDriver Services ManagerTransportation Coordinator
ResponsibilitiesOversees driver operations, manages driver schedules, ensures compliance, and handles customer service related to driver services.Plans and coordinates transportation logistics, schedules shipments, and manages routing to ensure timely delivery.
Required CredentialsDriver's license, relevant industry certifications, management experience.Logistics or transportation certifications, experience in scheduling and routing.
Work EnvironmentOffice-based with field oversight, interacting with drivers and clients.Office and warehouse or distribution center, coordinating with drivers and logistics teams.

While both roles involve transportation and logistics, the Driver Services Manager focuses on managing driver operations and customer service, whereas the Transportation Coordinator handles planning and scheduling shipments. Understanding these differences helps in choosing the right career path or job search focus.

What does a driver services manager do?

A driver services manager oversees the operations related to drivers, including scheduling, compliance with transportation regulations, and ensuring safety standards. They may also handle driver training, performance evaluations, and coordinate with other departments to optimize service delivery.

What cities are hiring for Driver Services Manager jobs?

Cities with the most Driver Services Manager job openings:

What are the most commonly searched types of Driver Services jobs?

The most popular types of Driver Services jobs are:

What states have the most Driver Services Manager jobs?

States with the most job openings for Driver Services Manager jobs include:

What are popular job titles related to Driver Services Manager jobs?

For Driver Services Manager jobs, the most frequently searched job titles are:

Driver Services Manager jobs near you

Driver Services Supervisor

Collierville, TN • On-site

IMC Companies LLC
See more jobs at IMC Companies LLCexternal

Full-time

Re-posted 22 days ago

Key responsibilities

  • Supervise, train, coach, and support Driver Services employees, providing daily guidance and performance feedback.

  • Oversee and process Owner Operator settlement functions, including checks, direct deposits, fuel billing, and escrow accounting.

  • Coordinate and review Over-the-Road maintenance and repair activities, ensuring timely payments and expense recovery.

Job description

Position Overview: The Driver Services Supervisor assists in the daily operation of the Driver Services department by overseeing key departmental functions and supervising two Driver Services employees. This position supports the efficient administration of Owner Operator (O/O) settlements, Over-the-Road (OTR) maintenance and repair processes, fuel card administration, O/O benefits, ECM reporting, and the My Truck Program. 

The Supervisor promotes operational efficiency, ensures compliance with company policies and procedures, and serves as a resource for drivers, vendors, and internal stakeholders.


Essential Job Functions:  

•    Supervise, train, coach, and support two Driver Services employees, providing daily guidance, workload management, and performance feedback.

•    Process and oversee Owner Operator settlement functions, including settlement checks, direct deposits, EFS issuance and billing, fuel billing, credit and debit requests, escrow accounting, edit list and journal reviews, and 1099 audit verification.

•    Coordinate and review Over-the-Road (OTR) maintenance and repair activities, ensuring timely repair payments and accurate recovery of expenses through damage recoveries and driver deductions.

•    Resolve operational issues with Safety Service Leaders (SSLs), drivers, vendors, and Regional Vice Presidents (RVPs), escalating concerns when appropriate.

•    Promote Driver Services programs and assist with departmental initiatives that improve driver satisfaction and operational efficiency.

•    Build and maintain strong working relationships with drivers, clients, vendors, and internal departments.

•    Assist in administering and promoting Owner Operator benefit programs, including health insurance and savings programs.

•    Oversee the daily administration of the fuel card program and ensure accurate processing of fuel invoices.

•    Coordinate Driver Services participation in Driver Orientation and onboarding activities.

•    Review recovery accounts, vendor month-end statements, and reconcile discrepancies in a timely manner.

•    Compile ECM data and prepare reports for senior management, ensuring data accuracy and timely submission.

•    Conduct twice-monthly reviews of terminated driver accounts, escrow balances, and coordinate transfers of applicable funds to the Accounts Payable department.

•    Identify opportunities to improve departmental processes, workflows, and customer service while supporting implementation of process improvements.

•    Assist with maintaining departmental procedures and ensuring compliance with company policies and applicable regulations.

•    Serve as the acting department lead in the absence of the Driver Services Manager, ensuring continuity of operations.

•    Complete special projects and perform other duties as assigned.


Qualifications:

•    High school diploma or equivalent required; associate degree preferred.

•    Minimum of three (3) years of supervisory experience, preferably in transportation, logistics, or a related field.

•    Strong organizational, leadership, and problem-solving skills.

•    Excellent written, verbal, and interpersonal communication skills.

•    Proficient in Microsoft Excel and working knowledge of Microsoft Office applications.

•    High level of accuracy and attention to detail.

•    Working knowledge of Microsoft Office.


Preferred Skills:

•    Experience with Owner Operator settlements, transportation accounting, fuel card administration, escrow accounting, and ECM reporting.

•    Experience with financial transactions is a plus

•    Ability to prioritize multiple responsibilities and make sound operational decisions in a fast-paced environment.

•    Demonstrated ability to lead employees, improve processes, and provide exceptional customer services.