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Driver Services Associate Jobs (NOW HIRING)

Driver Services Representative

Orlando, FL · On-site

$15 - $20.25/hr

Associate's degree or higher * Previous call center or customer service experience * Familiarity with logistics, transportation, or dispatch operations * Experience with driver communication and ...

Driver Services Representative

Orlando, FL · On-site

$15 - $20.25/hr

Associate's degree or higher * Previous call center or customer service experience * Familiarity with logistics, transportation, or dispatch operations * Experience with driver communication and ...

Job Title Office Services Associate Summary Sort by station and deliver all incoming and outgoing ... Help courier driver. * Help with Event set ups. Requirements * Able to lift 50 lbs. * Basic ...

Office Services Associate

Bellevue, WA · On-site

$18 - $22.50/hr

Office Services Associate Bellevue, WA (Onsite) 3 + Months (temp to hire) Mon-Fri, 8 AM - 5 PM Job ... Valid driver's license (if required for the site). Metasys Technologies is an equal opportunity ...

Guest Services Associate

Columbia, SC · On-site

$12 - $14.75/hr

Valid South Carolina driver's license For the Guest Services Associate: * High School Diploma or equivalent, certifications and college preferred (ministry background a plus) * Minimum of one year of ...

Description As a Project Services Associate you will be responsible for providing services in one ... Smyrna TN - Drivers License Required Work Schedule: Monday - Friday . Flexible hours available.

Office Services Associate

Los Angeles, CA · On-site

$17.25 - $21.50/hr

Office Services Associate Los Angeles, CA 12 Months (Temp to Hire) Mon-Fri, 9am - 6pm ... Valid driver's license if required by company policy. Additional Information Candidates must be ...

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Driver Services Associate information

See salary details

$10

$22

$40

How much do driver services associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for driver services associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Driver Services Associate vs Customer Service Representative?

AspectDriver Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma, valid driver’s license, sometimes CDLHigh school diploma or equivalent, no specific license needed
Work EnvironmentTransportation hubs, company offices, on-site at transit facilitiesCall centers, retail stores, office settings
Employer & Industry UsageTransportation, logistics, transit agenciesRetail, telecommunications, service industries
Common Search & Comparison IntentRoles involving transportation and driver-related tasksCustomer interaction and support roles

The Driver Services Associate primarily focuses on managing driver-related operations within transportation or logistics settings, often requiring a valid driver’s license. In contrast, a Customer Service Representative handles customer inquiries and support without the need for driving credentials. While both roles involve communication skills, their work environments and specific responsibilities differ significantly.

What cities are hiring for Driver Services Associate jobs?

Cities with the most Driver Services Associate job openings:

What are the most commonly searched types of Driver Services jobs?

The most popular types of Driver Services jobs are:

What states have the most Driver Services Associate jobs?

States with the most job openings for Driver Services Associate jobs include:

What are popular job titles related to Driver Services Associate jobs?

For Driver Services Associate jobs, the most frequently searched job titles are:

Driver Services Supervisor

Collierville, TN • On-site

Full-time

Re-posted 22 days ago


Key responsibilities

  • Supervise, train, coach, and support Driver Services employees, providing daily guidance and performance feedback.

  • Oversee and process Owner Operator settlement functions, including checks, direct deposits, fuel billing, and escrow accounting.

  • Coordinate and review Over-the-Road maintenance and repair activities, ensuring timely payments and expense recovery.


Job description

Position Overview: The Driver Services Supervisor assists in the daily operation of the Driver Services department by overseeing key departmental functions and supervising two Driver Services employees. This position supports the efficient administration of Owner Operator (O/O) settlements, Over-the-Road (OTR) maintenance and repair processes, fuel card administration, O/O benefits, ECM reporting, and the My Truck Program. 

The Supervisor promotes operational efficiency, ensures compliance with company policies and procedures, and serves as a resource for drivers, vendors, and internal stakeholders.


Essential Job Functions:  

•    Supervise, train, coach, and support two Driver Services employees, providing daily guidance, workload management, and performance feedback.

•    Process and oversee Owner Operator settlement functions, including settlement checks, direct deposits, EFS issuance and billing, fuel billing, credit and debit requests, escrow accounting, edit list and journal reviews, and 1099 audit verification.

•    Coordinate and review Over-the-Road (OTR) maintenance and repair activities, ensuring timely repair payments and accurate recovery of expenses through damage recoveries and driver deductions.

•    Resolve operational issues with Safety Service Leaders (SSLs), drivers, vendors, and Regional Vice Presidents (RVPs), escalating concerns when appropriate.

•    Promote Driver Services programs and assist with departmental initiatives that improve driver satisfaction and operational efficiency.

•    Build and maintain strong working relationships with drivers, clients, vendors, and internal departments.

•    Assist in administering and promoting Owner Operator benefit programs, including health insurance and savings programs.

•    Oversee the daily administration of the fuel card program and ensure accurate processing of fuel invoices.

•    Coordinate Driver Services participation in Driver Orientation and onboarding activities.

•    Review recovery accounts, vendor month-end statements, and reconcile discrepancies in a timely manner.

•    Compile ECM data and prepare reports for senior management, ensuring data accuracy and timely submission.

•    Conduct twice-monthly reviews of terminated driver accounts, escrow balances, and coordinate transfers of applicable funds to the Accounts Payable department.

•    Identify opportunities to improve departmental processes, workflows, and customer service while supporting implementation of process improvements.

•    Assist with maintaining departmental procedures and ensuring compliance with company policies and applicable regulations.

•    Serve as the acting department lead in the absence of the Driver Services Manager, ensuring continuity of operations.

•    Complete special projects and perform other duties as assigned.


Qualifications:

•    High school diploma or equivalent required; associate degree preferred.

•    Minimum of three (3) years of supervisory experience, preferably in transportation, logistics, or a related field.

•    Strong organizational, leadership, and problem-solving skills.

•    Excellent written, verbal, and interpersonal communication skills.

•    Proficient in Microsoft Excel and working knowledge of Microsoft Office applications.

•    High level of accuracy and attention to detail.

•    Working knowledge of Microsoft Office.


Preferred Skills:

•    Experience with Owner Operator settlements, transportation accounting, fuel card administration, escrow accounting, and ECM reporting.

•    Experience with financial transactions is a plus

•    Ability to prioritize multiple responsibilities and make sound operational decisions in a fast-paced environment.

•    Demonstrated ability to lead employees, improve processes, and provide exceptional customer services.