Driver Operations Manager Jobs in California (NOW HIRING)

• Serve as the primary point of contact for MDB Transportation drivers.
• Communicate daily with drivers regarding schedules, assignments, delays, issues, and expectations.
• Monitor driver attendance, availability, performance, communication, and service reliability.
• Help manage driver accountability, productivity, and overall service quality.
• Follow up with drivers on missed updates, late arrivals, incomplete paperwork, and operational issues.
• Escalate repeated driver issues, safety concerns, attendance problems, or service failures to leadership.
• Help create a professional and accountable driver culture.
• Support driver retention by addressing concerns quickly and professionally.

• Assist with dispatching drivers on local, drayage, and regional freight.
• Support day and night shift dispatch coverage as needed.
• Help assign loads based on driver availability, equipment availability, hours of service, appointment times, and customer requirements.
• Coordinate pickups, deliveries, port appointments, yard moves, empty returns, and customer-specific instructions.
• Help resolve operational issues, including delays, breakdowns, appointment conflicts, equipment issues, and coverage gaps.
• Work with dispatchers to ensure drivers receive clear and consistent instructions.

• Communicate with customers regarding load status, delays, appointment updates, and service issues when needed.
• Provide accurate and timely updates on active freight.
• Help manage customer expectations when operational issues arise.
• Support leadership and dispatch with customer follow-up, issue resolution, and service performance.

• Monitor active loads from pickup through delivery.
• Confirm driver status updates, including arrival, loading, unloading, delivery, empty return, and completion.
• Keep systems updated with accurate load and driver status information.
• Identify potential service issues early and communicate them internally.
• Help ensure customers receive timely and accurate updates.

• Assist with booking and managing freight as needed.
• Help review available driver capacity and match freight to available trucks.
• Support daily load planning and schedule execution.
• Work with leadership to improve driver utilization, truck productivity, revenue per driver, and daily operational performance.

• Follow up with drivers on PODs, BOLs, gate receipts, photos, and other required paperwork.
• Help ensure paperwork is submitted accurately and on time.
• Support internal processes related to driver documentation, load completion, and customer requirements.
• Escalate missing or incomplete paperwork when necessary.

• Work closely with day and night shift dispatchers.
• Help keep communication organized between drivers, dispatchers, customers, and leadership.
• Support dispatcher training, process consistency, and issue escalation.
• Help reduce missed communication, duplicate instructions, and operational confusion.

• 5 + years of experience in trucking, dispatch, driver management, drayage, local delivery, or transportation operations required.
• Experience working directly with drivers required.
• Drayage, port, local, or regional trucking experience preferred.
• Strong understanding of driver communication, load execution, customer updates, and daily trucking operations.
• Ability to manage multiple drivers, loads, appointments, and issues at the same time.
• Strong communication skills with drivers, customers, dispatchers, and leadership.
• Ability to manage driver issues professionally and directly.
• Strong problem-solving skills in a fast-paced environment.
• Experience with TMS systems, GPS tracking, ELD platforms, Samsara, Alvys, or similar systems preferred.
• Bilingual English/Spanish preferred, but not required.

• The pay depends on experience ($75K - $90K/annually) and will be discussed during an in-person interview.

• Employer Paid Medical.
• Employer Paid Dental.
• Employer Paid Vision.
• Life Insurance.
• 401(K).
• Employee Assistance Programs.
• Vacation pay.
• Sick pay.
• Weekly pay.
• Excellent opportunity for career advancement.
• Employee events.

MDB Transportation was established in 2002, a small carrier with only ten trucks. Today we operate over 30 trucks between local and over the road operations. We have expanded at a steady pace with a quality fleet of equipment and company drivers.