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Donations Associate information

What is the difference between Donations Associate vs Fundraising Coordinator?

AspectDonations AssociateFundraising Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree often preferred; related experience valued
Work EnvironmentNonprofit offices, events, online platformsNonprofit organizations, event venues, community settings
Employer & Industry UsageUsed in nonprofit and charitable sectors for donation processingUsed for planning and executing fundraising campaigns
Common Search & Comparison IntentUnderstanding role responsibilities and requirementsLooking to differentiate roles in fundraising efforts

While both roles support nonprofit fundraising efforts, a Donations Associate primarily handles donation processing and donor data, whereas a Fundraising Coordinator plans and manages fundraising campaigns. The two roles often work together but focus on different aspects of the donation cycle.

What are the key skills and qualifications needed to thrive as a donations associate, and why are they important?

To thrive as a Donations Associate, you need strong organizational skills, attention to detail, and experience in customer service or retail environments, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic cash handling procedures is typically required. Outstanding interpersonal skills, teamwork, and a positive attitude help build rapport with donors and colleagues. These abilities ensure efficient donation processing, excellent donor experiences, and smooth store operations.

What are some common challenges donations associates face when managing incoming contributions?

Donations Associates often encounter challenges such as handling high volumes of incoming items, accurately sorting and categorizing donations, and ensuring quality standards are met. Additionally, coordinating with volunteers and team members to maintain an organized workflow can be demanding, especially during peak donation periods. Staying efficient while providing excellent donor service and adhering to organizational protocols is key to success in this role.

What does a donations associate do?

A Donations Associate is responsible for receiving, sorting, and processing donated items for an organization, such as a charity, thrift store, or nonprofit. They ensure donations meet quality standards, organize merchandise, and may assist with inventory management. Donations Associates often interact with donors, provide excellent customer service, and help maintain a clean and organized donation area. Their work supports the organization's mission by maximizing the value and impact of donated goods.
What are popular job titles related to Donations Associate jobs in New Mexico? For Donations Associate jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Donations Associate jobs in New Mexico look for? The top searched job categories for Donations Associate jobs in New Mexico are:
What cities in New Mexico are hiring for Donations Associate jobs? Cities in New Mexico with the most Donations Associate job openings:
Donations Associate jobs near you
Infographic showing various Donations Associate job openings in New Mexico as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Production Associate Wares

Goodwill El Paso

Las Cruces, NM • On-site

$1.5K/day

Other

Re-posted 10 days ago

Job description

SUMMARY:
The Production Associate Textiles greets and assists donors and customers tactfully and courteously. The Production Associate helps donors unload their donations and bring them into the store; sorts and quality selects donations into saleable and salvage categories; affixes price tags and helps load/unload trucks and trailers. The Production Associate must provide support services by working with individuals with disabilities or disadvantages.
ESSENTIAL FUNCTIONS:
  1. Examines donated items for overall quality and place the items in appropriate locations for pricing and distribution.
  2. Prepare clothing racks, bins, and other items for the store.

DUTIES & RESPONSIBILITIES:
  1. Greets donors within 10 seconds in a courteous manner; assist in unloading donations from vehicles, offers tax receipts, and maintains accurate daily donor counts. Greets every Donor with "Good Morning (afternoon)" and thanks the individual for their donation.
  2. Maintains a neat and orderly appearance in the store and processing area including returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and all other housekeeping duties. Cleans toppers, replaces, and displays merchandise in store in accordance with guidelines and procedures.
  3. Correctly affixes price tags, transports merchandise on the sales floor and displays it in the appropriate location. Meets hang count productivity standards.
  4. Assists in the achievement of production and sales goals for the store.
  5. Meets sorting and pricing production standards according to SOP's.
  6. Suggest improvements in material flow and job tasks to the supervisor.
  7. Assists with the security of the store inventory and observes all customers to reduce pilferage of Goodwill property.
  8. Attend meetings and training sessions as required.
  9. Adheres to all Goodwill Industries of El Paso, Inc. policies and procedures.
  10. Maintains acceptable attendance, personal hygiene, and dress code standards including wearing company issued name badges.
  11. Works closely with store management and other associates to ensure donations reach the sales floor in a timely manner.
  12. Demonstrates excellent work habits for employees and program participants, maintaining a respectful attitude towards the operation of the entire facility, team members, and is a positive role model for individuals receiving rehabilitative services.
  13. Ensure all safety rules are adhered to, and the general upkeep of your area meets the standards of Goodwill Industries of El Paso, Inc. Reports accidents or injuries immediately.
  14. Maintains a high level of confidentiality regarding Goodwill Industries of El Paso, Inc. and persons receiving services.
  15. Assists in other areas as requested.

QUALIFICATIONS:
  1. Experience in used goods or retail store helpful.
  2. Knowledge of a wide variety of products to ensure items are complete and of excellent value.
  3. Ability to make quick decisions regarding merchandise quality.
  4. Must have a pleasant and friendly attitude.
  5. Ability to read, write and speak English (preferred) and have a basic math aptitude.
  6. Ability to follow written or verbal instructions.
  7. Must be able to work flexible hours (including nights and weekends).
  8. Must be willing to transfer to other stores as requested.
  9. Ability to work with a minimum of supervision.
  10. Ability to develop and maintain effective professional working relationships with supervisors, co-workers, customers, donors, and persons receiving services.
  11. Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
  12. Ability to provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Industries of El Paso, Inc.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to lift a minimum of 30 pounds and be able to stand for long periods at a time; bend, reach and stretch repeatedly during a shift.
  • Ability to move throughout the store, production area, and donation center/site.
  • Ability to meet daily production requirements by producing $1,500 of hard goods as required per production standards.

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