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Donation Associate Jobs in Arizona (NOW HIRING)

Alerus

Wealth Associate

Tempe, AZ

Wealth Associates support Wealth Advisors in enhancing existing relationships and developing new ... Support for the communities we live in through paid volunteer time and a company donation match ...

Alerus

Wealth Associate

Tempe, AZ · On-site

Wealth Associates support Wealth Advisors in enhancing existing relationships and developing new ... Support for the communities we live in through paid volunteer time and a company donation match ...

Alerus

Wealth Associate

Phoenix, AZ · On-site

One Alerus ABOUT THE ROLE Wealth Associates support Wealth Advisors in enhancing existing ... Support for the communities we live in through paid volunteer time and a company donation match ...

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Donation Associate information

What is a donation associate?

Donation Associates are professionals who assist in collecting, sorting, and processing donated goods in organizations such as thrift stores, charities, or non-profits. Their responsibilities often include receiving donations from the public, ensuring items meet quality standards, organizing inventory, and sometimes helping customers or donors. Donation Associates play a crucial role in ensuring that donated items are safely and efficiently handled, supporting the organization's mission to redistribute goods or raise funds. This position often requires good organizational skills, customer service abilities, and sometimes physical stamina for lifting and moving items.

What are the key skills and qualifications needed to thrive as a donation associate?

To thrive as a Donation Associate, you need strong customer service skills, attention to detail, and the ability to handle and sort donated goods, often requiring a high school diploma or equivalent. Familiarity with inventory management systems and point-of-sale (POS) software is typically beneficial. Excellent interpersonal skills, teamwork, and a strong work ethic help you engage donors and maintain a positive environment. These abilities are essential for efficiently processing donations, supporting organizational goals, and creating a positive experience for donors and shoppers.

What are some common challenges donation associates face when processing incoming donations, and how can they be managed?

Donation Associates often encounter challenges like sorting high volumes of varied donated items, handling heavy or bulky goods, and ensuring all items meet organizational quality standards. Staying organized, communicating effectively with team members, and following established sorting guidelines help manage these challenges. Many organizations provide training and encourage teamwork to create a supportive environment, making it easier to process donations efficiently and maintain a positive donor experience.

What is the difference between Donation Associate vs Fundraising Coordinator?

AspectDonation AssociateFundraising Coordinator
Primary RoleAssist with donation processing, donor communication, and data entryPlan, organize, and execute fundraising campaigns and events
Required SkillsCustomer service, data management, communicationEvent planning, donor relations, project management
Work EnvironmentNonprofit organizations, charity events, office settingsNonprofits, community organizations, event venues
Common CertificationsNone required, but familiarity with CRM software helpfulFundraising or nonprofit certifications advantageous

While both roles support nonprofit missions, a Donation Associate primarily handles donation processing and donor communication, whereas a Fundraising Coordinator focuses on planning and executing fundraising campaigns. The roles often overlap in nonprofit settings, but their core responsibilities differ in scope and focus.

What does a donation associate do at Goodwill?

A donation associate at Goodwill is responsible for accepting, sorting, and processing donated items, ensuring they are properly organized for resale. They may also assist donors, maintain the donation area, and help with inventory management using basic tools or systems. The role often requires good customer service skills and physical activity, such as lifting and standing for extended periods.

What are the most commonly searched types of Donation jobs in Arizona?

The most popular types of Donation jobs in Arizona are:

What cities in Arizona are hiring for Donation Associate jobs?

Cities in Arizona with the most Donation Associate job openings:

Donation Associate jobs near you

Donation Processing Specialist

Scottsdale, AZ • On-site

CHILDHELP INC
See more jobs at CHILDHELP INCexternal

$55K - $65K/yr

Other

Re-posted 5 days ago

Job description

Job DetailsJob Location: AZ Headquarters - Scottsdale, AZ 85253Position Type: Full TimeSalary Range: $55,000.00 - $65,000.00 Salary/yearCome Join Our Team as a Donation Processing Specialist!

The Donation Processing Specialist plays a critical role in supporting donor stewardship by ensuring all financial contributions are processed accurately, efficiently, and in strict alignment with donor intent. You will be responsible for the timely recording, reconciliation, and acknowledgment of gifts, directly supporting our financial reporting and overall data integrity. This role is perfect for a highly organized, analytical professional who takes immense pride in accuracy and consistency, enjoys solving data puzzles, and loves providing excellent service to our donors and internal teams. This position will work in office at our headquarters in Scottsdale, AZ.

What You'll Do:
  • Gift Processing & Reconciliation: Process and reconcile all incoming donations (checks, credit cards, and online contributions); monitor multiple donation platforms to download daily contribution activity.
  • Data & CRM Management: Accurately enter donation and non-donation receipts into Raiser’s Edge and our accounting system, keeping donor records meticulously up to date.
  • Donor & Team Collaboration: Communicate with donors and payment processors to handle inquiries, resolve transaction discrepancies, and provide the Development team with regular updates on donor trends and history.
  • Reporting & Compliance: Prepare official donor tax receipts in compliance with regulations, manage reporting calendars, make necessary record adjustments (corrections, reclassifications, refunds), and ensure all activities adhere to internal policies.
  • Data Analysis: Leverage Excel to analyze, organize, and reconcile financial data to safeguard our financial integrity.
Qualifications
  • Education: Associate’s degree in Accounting, Finance, or a related field required (or an equivalent combination of education and relevant experience).
  • Experience: Minimum of three (3) years of relevant experience in a financial data entry, accounts receivable, or donation processing role.
  • Tech-Savvy Skills: Proficiency in Microsoft Office, with strong Excel skills for data analysis. Experience with Raiser’s Edge or similar donor management systems/CRMs is highly preferred, along with the ability to quickly adapt to new accounting software.
  • Meticulous Eye for Detail: A proven track record of managing high-volume data with a high level of accuracy and maintaining strict confidentiality.
  • Strong Communication: Excellent verbal and written communication skills, with the ability to build warm, professional relationships with staff, volunteers, and donors from diverse backgrounds.
  • Time Management: Solid problem-solving skills with the ability to work independently, take initiative, and meet tight deadlines in a fast-paced environment.

If you are a detail-oriented professional who thrives behind the scenes making sure the numbers align perfectly, we would love to meet you!

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