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Donation Associate Jobs in Arizona (NOW HIRING)

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Donation Associate information

What is a donation associate?

Donation Associates are professionals who assist in collecting, sorting, and processing donated goods in organizations such as thrift stores, charities, or non-profits. Their responsibilities often include receiving donations from the public, ensuring items meet quality standards, organizing inventory, and sometimes helping customers or donors. Donation Associates play a crucial role in ensuring that donated items are safely and efficiently handled, supporting the organization's mission to redistribute goods or raise funds. This position often requires good organizational skills, customer service abilities, and sometimes physical stamina for lifting and moving items.

What are the key skills and qualifications needed to thrive as a donation associate?

To thrive as a Donation Associate, you need strong customer service skills, attention to detail, and the ability to handle and sort donated goods, often requiring a high school diploma or equivalent. Familiarity with inventory management systems and point-of-sale (POS) software is typically beneficial. Excellent interpersonal skills, teamwork, and a strong work ethic help you engage donors and maintain a positive environment. These abilities are essential for efficiently processing donations, supporting organizational goals, and creating a positive experience for donors and shoppers.

What are some common challenges donation associates face when processing incoming donations, and how can they be managed?

Donation Associates often encounter challenges like sorting high volumes of varied donated items, handling heavy or bulky goods, and ensuring all items meet organizational quality standards. Staying organized, communicating effectively with team members, and following established sorting guidelines help manage these challenges. Many organizations provide training and encourage teamwork to create a supportive environment, making it easier to process donations efficiently and maintain a positive donor experience.

What is the difference between Donation Associate vs Fundraising Coordinator?

AspectDonation AssociateFundraising Coordinator
Primary RoleAssist with donation processing, donor communication, and data entryPlan, organize, and execute fundraising campaigns and events
Required SkillsCustomer service, data management, communicationEvent planning, donor relations, project management
Work EnvironmentNonprofit organizations, charity events, office settingsNonprofits, community organizations, event venues
Common CertificationsNone required, but familiarity with CRM software helpfulFundraising or nonprofit certifications advantageous

While both roles support nonprofit missions, a Donation Associate primarily handles donation processing and donor communication, whereas a Fundraising Coordinator focuses on planning and executing fundraising campaigns. The roles often overlap in nonprofit settings, but their core responsibilities differ in scope and focus.

What does a donation associate do at Goodwill?

A donation associate at Goodwill is responsible for accepting, sorting, and processing donated items, ensuring they are properly organized for resale. They may also assist donors, maintain the donation area, and help with inventory management using basic tools or systems. The role often requires good customer service skills and physical activity, such as lifting and standing for extended periods.

What are the most commonly searched types of Donation jobs in Arizona?

The most popular types of Donation jobs in Arizona are:

What cities in Arizona are hiring for Donation Associate jobs?

Cities in Arizona with the most Donation Associate job openings:

Retail Sales Associate/Material Handler - Oracle, AZ

Tucson, AZ • On-site

The Salvation Army
Non-Profits • 5 - 10K employees

$13.50 - $15.50/hr

Part-time

PTO

Re-posted 17 days ago


Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz


Job description

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.  We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.  The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Oracle Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. 

EMPLOYEE BENEFITS OFFERED

 Opportunity for career growth

  • Paid time off
  • Employee Discounts
  • Employee Referral Bonuses

As our enthusiastic and hardworking SALES ASSOCIATE/MATERIAL HANDLER, you will be responsible for (but not limited to):

  • Ensuring all Customers and Donors needs are met by a genuine greeting and giving prompt, and courteous assistance.
  • Stocking priced items ready to be merchandised on the sales floor.
  • Assisting in the maintenance of the store and donation area, to keep it clean, neat and organized. Perform cleaning duties as assigned by Management.
  • Following all POS/Cash Register Policies in accordance with TSA Policies and Procedures.
  • Maintaining safety and compliance standards.
  • Attending required Monthly Store Meetings.
  • Receiving, unload, and stock incoming inventory items accurately and efficiently.
  • Providing Quality Assurance by inspecting products for defects and damages.
  • Courteously assist the donor in the removal of all donated items from the donor’s vehicle and provide receipt.
  • Separating and sort all donated material into the proper containers, and properly stack material as instructed by Management.
  • Performing other written and/or verbal duties as may be assigned by Management.

Qualifications to be considered for this position:

  • High School graduate or equivalent.
  • Must be able to accurately handle POS/Cash Register operations and cash transactions.
  • Must pass background check, which will include Criminal History and Sex Offender Registry.
  • Ability to communicate effectively with management, fellow store employees, customers and donors. 

Physical Demands:

  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
  • Ability to lift up to 50lbs.
  • Ability to perform various repetitive motion tasks.
  • Must be able to perform duties with or without reasonable accommodation

Schedule

Our stores operate 7 days per week.  Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Part-time associates may be scheduled to work any part-time shift including evenings, weekends, and holidays.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.


What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US