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Dominos Customer Service Jobs in Michigan (NOW HIRING)

Domino's

Customer Service Rep (01202) 7081 Dixie Hwy

MI · On-site

$16.25 - $22.25/hr

It all starts with you Domino's Pizza loves Domino's people. Our mission is to recognize ... From customer service to management, general manager to franchisee, our stores offer a world of ...

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Dominos Customer Service information

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How much do dominos customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for dominos customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a Domino's customer service?

A Domino's Customer Service job involves assisting customers with orders, answering questions, handling complaints, and ensuring a positive experience. Employees take phone and online orders, assist with in-store transactions, and sometimes help with basic food preparation. Strong communication skills and a friendly attitude are important. The role may also include resolving issues quickly and efficiently to maintain customer satisfaction.

What are some common responsibilities and challenges for someone working in Domino's customer service?

Dominos Customer Service employees are responsible for taking orders accurately by phone or in person, resolving customer issues, and ensuring that every guest has a positive experience. Common challenges include handling high volumes of orders during peak hours and managing occasional difficult customer interactions, which requires patience and quick thinking. Employees also assist with tasks such as preparing products, maintaining cleanliness, and working collaboratively with kitchen and delivery staff. The fast-paced environment fosters strong teamwork and communication skills, building a foundation for advancement into supervisory or management roles within the company.

What are the key skills and qualifications needed to thrive in the Domino's customer service position, and why are they important?

To thrive as a Dominos Customer Service employee, you need strong communication, basic math abilities, and experience in customer service or food service roles. Familiarity with point-of-sale (POS) systems and online order management tools is often required, but on-the-job training is typically provided. Excellent problem-solving, a positive attitude, and the ability to work efficiently as part of a team help individuals stand out. These skills ensure accurate order processing, satisfied customers, and smooth operations in a fast-paced environment.

How easy is it to get a job at Domino's Customer Service?

Getting a customer service job at Domino's typically involves submitting an application online or in person, followed by an interview process. Prior customer service experience and good communication skills can improve chances, and the position often requires working flexible hours including evenings and weekends.

What does a customer service representative do in Domino's?

A Domino's customer service representative handles customer orders, answers questions, resolves issues, and provides a positive experience. They use communication skills and may operate point-of-sale systems or online ordering platforms during their shifts.

What are popular job titles related to Dominos Customer Service jobs in Michigan?

For Dominos Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dominos Customer Service jobs in Michigan look for?

The top searched job categories for Dominos Customer Service jobs in Michigan are:

Dominos Customer Service jobs near you
Infographic showing various Dominos Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Rep (01202) 7081 Dixie Hwy

Domino's

MI • On-site

$16.25 - $22.25/hr

Part-time

Re-posted 29 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,931 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Company Description
Job Description
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
Drive your own career
Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.
Domino's CSR Responsibilities Include: :
  • Demonstrating a friendly, positive attitude and great customer service skills
  • Taking orders over the phone and in person
  • Dealing with customer concerns
  • Cash handling
  • Upselling
  • Making Domino's high quality pizzas
  • Food and portion control
  • Hygiene and food safety
  • Food preparation
  • General cleaning duties

Those are the basics, but here's what else you can expect:
General Job Duties
  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily

Communication Skills
  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen

Work Conditions
  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
  • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
  • Sudden changes in temperature in work area and while outside
  • Fumes from food odors
  • Exposure to cornmeal dust
  • Cramped quarters including walk-in cooler
  • Hot surfaces/tools from oven up to 500 degrees or higher
  • Sharp edges and moving mechanical parts

Sensing
  • Talking and hearing on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces

Temperaments
  • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:
Standing
  • Most tasks are performed from a standing position

Walking
  • For short distances for short durations

Lifting
  • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
  • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
  • Cases are usually lifted from floor and stacked onto shelves up to 72"high

Carrying
  • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
  • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
  • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing
  • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push
  • Trays may also be pulled

Climbing
  • Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending
  • Forward bending at the waist is necessary at the pizza assembly station
  • Toe room is present, but workers are unable to flex their knees while standing at this station
  • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
  • Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting
  • Performed occasionally to stock shelves and to clean low areas

Reaching
  • Reaching is performed continuously; up, down and forward

Hand Tasks
  • Eye-hand coordination is essential; use of hands is continuous during the day
  • Frequently activities require use of one or both hands
  • Shaping pizza dough requires frequent and forceful use of forearms and wrists

Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

What Domino's employees say

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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