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Documentum Support Jobs (NOW HIRING)

PETADATA

Business Analyst

Reston, VA · On-site

H1B, and PETADATA is looking for a Senior Documentum Specialist with 15+ years of hands-on ... Provide high-level support to resolve issues, optimize performance, and ensure long-term ...

STI

Captiva Developer

... Documentum Export, ODBC Export, Image Processor, Image Converter • Experience developing custom dlls to support Image and Capture solution workflows. • Experience in the administration and ...

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Documentum Support information

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$18

$48

$72

How much do documentum support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for documentum support in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is Documentum Support?

Documentum Support refers to the assistance provided for the Documentum enterprise content management (ECM) platform. This role involves troubleshooting technical issues, maintaining system performance, handling upgrades, and ensuring data security for organizations using Documentum. Support professionals help users manage documents, workflows, and compliance requirements within the Documentum environment. Their expertise ensures the platform runs smoothly and meets business needs.

What are the key skills and qualifications needed to thrive as a Documentum Support specialist, and why are they important?

To excel as a Documentum Support specialist, you need a strong background in enterprise content management (ECM), troubleshooting, and a solid understanding of Documentum architecture, often supported by a degree in computer science or information technology. Familiarity with EMC Documentum tools, SQL databases, Linux/Windows servers, and relevant certifications such as EMC Proven Professional are typically required. Outstanding problem-solving abilities, effective communication, and customer service skills set top performers apart in this role. These skills ensure timely resolution of technical issues, maintain system integrity, and deliver reliable support to users and business operations.

What are some common challenges faced by Documentum Support professionals, and how can they be addressed?

Documentum Support professionals often encounter challenges such as troubleshooting complex document management workflows, resolving system integration issues, and ensuring compliance with data security policies. These challenges can be addressed by developing a strong understanding of Documentum architecture, maintaining clear documentation, and staying updated on the latest software patches and best practices. Collaboration with IT, compliance, and end-user teams is essential to quickly identify root causes and implement effective solutions, making communication and problem-solving key skills for success in this role.

What is the difference between Documentum Support vs Document Management Specialist?

AspectDocumentum SupportDocument Management Specialist
CertificationsIT certifications, EMC Documentum certificationsRecords management, ECM certifications
Work EnvironmentIT support teams, enterprise IT departmentsRecords departments, document control teams
Industry UsageIT, healthcare, finance, governmentLegal, corporate, government agencies
Primary FocusTechnical support, troubleshooting, system maintenanceDocument organization, compliance, workflow management

Documentum Support primarily involves technical troubleshooting and system maintenance for EMC Documentum platforms, often within IT teams. In contrast, Document Management Specialists focus on organizing, managing, and ensuring compliance of documents within organizations. While both roles work with documents, their core responsibilities and skill sets differ significantly.

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What states have the most Documentum Support jobs?

States with the most job openings for Documentum Support jobs include:

What are popular job titles related to Documentum Support jobs?

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Documentum Support jobs near you
Infographic showing various Documentum Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Documentum and FirstDoc Developer - Full time

Thousand Oaks, CA

Pyramid IT
See more jobs at Pyramid ITexternal

Contractor

Re-posted 5 days ago

Job description

Company Description

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings:
Staff Augmentation
Lifecycle IT solutions
o Application Development & Support
o Outsourced Testing
Mobile Development and Test Automation
The company was incorporated in the State of Georgia in 1996 and has grown to over 2500 Information Technology consultants serving clients across the United States and around the globe. In addition to Atlanta, Pyramid has offices worldwide including Charlotte, NC; Chicago, IL; Dallas, TX; Richmond, VA; San Francisco, CA and Somerset, NJ in the United States, London in the United Kingdom, Singapore, and three offices in India (New Delhi, Hyderabad and Chandigargh).
Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing firms specializing in IT and among the fastest growing U.S. staffing firm overall. In addition, Pyramid is a previous winner of the National Minority Supplier Development Council's Supplier of the Year and has won numerous Supplier of the Year awards from the Georgia Minority Supplier Development Council.see less

Specialties

IT Staff Augmentation, Application Management Services, Enterprise Project Solutions, Mobile Development, Mobile Test Automation, Product and Engineering Services, Enterprise Mobility, Test Automation, QA - Manual and Automated Testing, QA Strategy

  • Website

    http://www.pyramidci.com

  • Industry

    Information Technology and Services

  • Type

    Privately Held

  • Company Size

    1001-5000 employees

  • Founded

    1996

Job Description

Must have skill: Documentum and FirstDoc Developer

  •          Documentum 6.5 development skills with FirstDoc;
  •          Must have all the Documentum basics like DFC, DQL, DFS, Documentum 6.5 architecture, development skills.
  •          FirstDoc customization experience.

Job Roles / Responsibilities:     

  •          Execute the tasks assigned by Architect.
  •          Responsible for delivery of code as required by
  •          Provide Migration support
  •          Participate in status report meetings and hold responsibility of status reports
  •          POC for the offshore support analysts
Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply