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Documentum Support Jobs (NOW HIRING)

PETADATA

Business Analyst

Reston, VA · On-site

H1B, and PETADATA is looking for a Senior Documentum Specialist with 15+ years of hands-on ... Provide high-level support to resolve issues, optimize performance, and ensure long-term ...

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Documentum Support information

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$18

$48

$72

How much do documentum support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for documentum support in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is Documentum Support?

Documentum Support refers to the assistance provided for the Documentum enterprise content management (ECM) platform. This role involves troubleshooting technical issues, maintaining system performance, handling upgrades, and ensuring data security for organizations using Documentum. Support professionals help users manage documents, workflows, and compliance requirements within the Documentum environment. Their expertise ensures the platform runs smoothly and meets business needs.

What are the key skills and qualifications needed to thrive as a Documentum Support specialist, and why are they important?

To excel as a Documentum Support specialist, you need a strong background in enterprise content management (ECM), troubleshooting, and a solid understanding of Documentum architecture, often supported by a degree in computer science or information technology. Familiarity with EMC Documentum tools, SQL databases, Linux/Windows servers, and relevant certifications such as EMC Proven Professional are typically required. Outstanding problem-solving abilities, effective communication, and customer service skills set top performers apart in this role. These skills ensure timely resolution of technical issues, maintain system integrity, and deliver reliable support to users and business operations.

What are some common challenges faced by Documentum Support professionals, and how can they be addressed?

Documentum Support professionals often encounter challenges such as troubleshooting complex document management workflows, resolving system integration issues, and ensuring compliance with data security policies. These challenges can be addressed by developing a strong understanding of Documentum architecture, maintaining clear documentation, and staying updated on the latest software patches and best practices. Collaboration with IT, compliance, and end-user teams is essential to quickly identify root causes and implement effective solutions, making communication and problem-solving key skills for success in this role.

What is the difference between Documentum Support vs Document Management Specialist?

AspectDocumentum SupportDocument Management Specialist
CertificationsIT certifications, EMC Documentum certificationsRecords management, ECM certifications
Work EnvironmentIT support teams, enterprise IT departmentsRecords departments, document control teams
Industry UsageIT, healthcare, finance, governmentLegal, corporate, government agencies
Primary FocusTechnical support, troubleshooting, system maintenanceDocument organization, compliance, workflow management

Documentum Support primarily involves technical troubleshooting and system maintenance for EMC Documentum platforms, often within IT teams. In contrast, Document Management Specialists focus on organizing, managing, and ensuring compliance of documents within organizations. While both roles work with documents, their core responsibilities and skill sets differ significantly.

More about Documentum Support jobs
What states have the most Documentum Support jobs? States with the most job openings for Documentum Support jobs include:
What job categories do people searching Documentum Support jobs look for? The top searched job categories for Documentum Support jobs are:
Documentum Support jobs near you
Infographic showing various Documentum Support job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Documentum Developer - Full time perm job

E*Pro, Inc.

Morristown, NJ • On-site

Full-time

Re-posted 24 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Job Description

Relevant Experience: 4-5 yrs
Skills:
         Documentum 6.x, 7.X Technology
         Past experience in Documentum development, deployment, and debugging
         Good experience and knowledge in development/debugging of Documentum services
         Monitor and maintain the Documentum server. Resolve various technical issues. Analyze system performance and address bottlenecks and other potential problems.
.         Provide second tier technical support for assigned operating systems and servers.
         Must possess excellent communication skills, both verbal and written
         Support the integration and implementation of systems and applications on particular platforms.
.         Coordinate testing on new hardware and software
         System Administration experience with Captiva, IRM, JBOSS is required.
         Familiarity of Documentum in a Linux/Solaris environments and Weblogic
         Excellent problem solving, Participate in Incident bridge management and escalation
         Ensures effective communication and coordination of problem-solving efforts between support teams, functional teams, service personnel and customers

Additional Information



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