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Documentum Support Jobs (NOW HIRING)

Bayinfotech

Sr.Documentum Developer

Sacramento, CA · On-site

Must have at least 5 years technical development experience with Documentum tools, platform, and supporting technologies including: Java/J2EE, JavaScript, EMC Documentum Content Server, Webtop/WDK ...

Trinus

Senior OpenText Documentum Developer

Downey, CA · On-site

$99K - $137K/yr

... supporting OpenText Documentum applications 7.X., 16.X, and 20.X. * 3 years of experience within 5 years in developing applications using xCelerated Composition Platform (xCP) 16.X, Documentum ...

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How much do documentum support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for documentum support in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is Documentum Support?

Documentum Support refers to the assistance provided for the Documentum enterprise content management (ECM) platform. This role involves troubleshooting technical issues, maintaining system performance, handling upgrades, and ensuring data security for organizations using Documentum. Support professionals help users manage documents, workflows, and compliance requirements within the Documentum environment. Their expertise ensures the platform runs smoothly and meets business needs.

What are the key skills and qualifications needed to thrive as a Documentum Support specialist, and why are they important?

To excel as a Documentum Support specialist, you need a strong background in enterprise content management (ECM), troubleshooting, and a solid understanding of Documentum architecture, often supported by a degree in computer science or information technology. Familiarity with EMC Documentum tools, SQL databases, Linux/Windows servers, and relevant certifications such as EMC Proven Professional are typically required. Outstanding problem-solving abilities, effective communication, and customer service skills set top performers apart in this role. These skills ensure timely resolution of technical issues, maintain system integrity, and deliver reliable support to users and business operations.

What are some common challenges faced by Documentum Support professionals, and how can they be addressed?

Documentum Support professionals often encounter challenges such as troubleshooting complex document management workflows, resolving system integration issues, and ensuring compliance with data security policies. These challenges can be addressed by developing a strong understanding of Documentum architecture, maintaining clear documentation, and staying updated on the latest software patches and best practices. Collaboration with IT, compliance, and end-user teams is essential to quickly identify root causes and implement effective solutions, making communication and problem-solving key skills for success in this role.

What is the difference between Documentum Support vs Document Management Specialist?

AspectDocumentum SupportDocument Management Specialist
CertificationsIT certifications, EMC Documentum certificationsRecords management, ECM certifications
Work EnvironmentIT support teams, enterprise IT departmentsRecords departments, document control teams
Industry UsageIT, healthcare, finance, governmentLegal, corporate, government agencies
Primary FocusTechnical support, troubleshooting, system maintenanceDocument organization, compliance, workflow management

Documentum Support primarily involves technical troubleshooting and system maintenance for EMC Documentum platforms, often within IT teams. In contrast, Document Management Specialists focus on organizing, managing, and ensuring compliance of documents within organizations. While both roles work with documents, their core responsibilities and skill sets differ significantly.

More about Documentum Support jobs
What states have the most Documentum Support jobs? States with the most job openings for Documentum Support jobs include:
What job categories do people searching Documentum Support jobs look for? The top searched job categories for Documentum Support jobs are:
Documentum Support jobs near you
Infographic showing various Documentum Support job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $100,951 per year, or $48.5 per hour.
Documentum Developer - Remote

Documentum Developer - Remote

NAVA Software Solutions

San Jose, CA • On-site, Remote

Full-time

Posted 5 days ago

Job description

NAVA Software solutions is looking for a Documentum Developer
Details:
Documentum Developer
Remote project - PST time zone
Duration: 6-12 months
Job Description
  • Configure and customize the 24.4 D2 Classic and Smartview UIs
  • Write custom jobs and complex workflows to meet business requirements
  • Support and configure the Archive and Content Services for SAP as needed for replication and link jobs
  • 3rd party integration and implementation experience using REST API, DFC and Documentum Connectors like Office 365, SharePoint Online, DocuSign

Required:
  • Must have 8+ years' experience as a Documentum Developer with OpenText Documentum tools and supporting technologies including: D2 Classic and Smartview, OTDS, Document Search, Documentum Administrator, Content Server, JMS, Java, JSP, JavaScript, Apache Tomcat, DFC, Workflows/Workflow Manager, Composer, Dar Installer, REST API, SQL and DQL
  • Must have 2+ years of development and configuration experience with D2 Classic
  • Must have 2+ years of development and configuration experience with SmartView recent version
  • Must have experience writing custom content server and method server jobs, complex workflows with custom email templates in the last 2 years.
  • Must have upgrade experience of Content Server 21.x and above in the last 2 years.
  • Must have 2+ years of installation, upgrade and configuration expertise with Content Services for SAP and Archive Services for SAP 16.x or higher
  • Must have excellent technical documentation and communication skills - Must be able to work with minimal supervision, be a quick learner and good team player with collaboration skills
  • Must work and be available Monday to Friday 8am to 5pm (PST)

Desired:
  • Knowledge of SAP ECC 6 and/or S4 HANA Documentum Integration, ESB Web Methods and Content Rendition Server - Knowledge of DQMan, Powershell and RHEL scripting
  • Expertise with Red Hat Enterprise Linux 8.x, Microsoft Azure DevOps, Oracle - Database, Performance Tuning of Content Server, Smartview and Oracle
  • Experience with Documentum Mobile/Smart Device Support
  • Documentum Developer Certification
  • Experience with Captiva/Core Capture Scanning Software
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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