Document Management Associate Jobs in Liverpool, NY

Posting Details
Posting Details
Job #
043054
Department Code
00000
Department
Academic Affairs
Job Title
Associate Registrar
Location
Syracuse, NY
Campus
Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$75,000 - $87,900
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S6
FLSA Status
Exempt
Hours
Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Unionized Position Code
Not Applicable
Job Description
Reporting to the University Registrar, the Associate Registrar is the authorized keeper of College of Law student records and a member of the Office of the Registrar's senior leadership team, overseeing registrar functions for the College of Law, including record integrity, retention, and archiving strategy; registration and enrollment processes and systems; degree audits and certifications; and term processing, all within ABA-compliant academic rules unique to the College of Law.
The Associate Registrar ensures compliance with FERPA and other state and federal regulations, oversees bar certification submissions to state bar admissions offices, and works with College of Law leadership on Joint Degree programs and curriculum accuracy in the Course Catalog and degree audit system. The Associate Registrar supervises the support team, including the Assistant Registrar, and oversees short- and long-range planning for College of Law registrar functions.
Education and Experience

• Bachelor's degree required, along with 7-10 years of progressive experience in a Registrar's Office or comparable higher education administrative role.
• A master's degree or significant graduate-level coursework in Higher Education, Information Management, or a related field is strongly preferred.

Skills and Knowledge

• Strong interpersonal, leadership, communication, and organizational skills, with proven ability to manage staff effectively, serve as an effective member of a senior leadership team, and work collaboratively across the College of Law and the University. Strong analytical, problem-solving, and customer service skills, with the ability to assess processes, evaluate problems, and propose and implement solutions and improvements.
• Significant experience working with senior-level staff and administration, preferably in a law school or higher education setting; interpreting, writing, and enforcing academic policies, including ABA, FERPA, and state bar compliance requirements; and working with data to develop reports, analyze trends, and present findings to senior administration.
• Proficiency in PeopleSoft or a comparable student information system is strongly preferred, along with experience using a degree audit system and records/document management systems (e.g., OnBase or comparable platforms). Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, is required.

Responsibilities
Student Records, Standing & Academic Actions:

• Processes all leave of absence request and administrative withdrawals for College of Law students, ensuring accurate and timely updates to the academic record
• Evaluates class rank each fall and spring semester and Dean's List status each summer, fall, and spring semester, applying results accurately to the official student record to support transcript integrity.
• Compiles and analyzes academic data for the College of Law leadership to inform academic dismissal determinations
• Resolves escalated and sensitive student record cases requirements independent judgement and discretion
• Directs the maintenance and integrity of law student records within OnBase, ensuring accurate indexing and retrieval, and establishes and oversees the records retention schedule for College of Law student records to ensure compliance with institutional and legal requirements
• Assists with student records data requests for the College of Law, partnering with College of Law resources to determine appropriate ownership of the work, and produces requested data for requestors in compliance with Office of the Registrar and FERPA standards

Enrollment, Registration & Academic Scheduling:

• Directs the enrollment and registration process for the College of Law, managing enrollment appointments and the full registration timeline (e.g., class search availability, shopping cart open dates) to ensure a smooth student experience
• Develops and maintains the College of Law Academic Calendars, ensuring alignment with University deadlines and College of Law academic requirements

Supervision & Staff Management:

• Provides direct supervision, mentoring, and professional development to the Assistant Registrar, College of Law
• Allocates ticket and case volume equitably between self and the Assistant Registrar, assigning case types according to role and level of responsibility
• Oversees the petition workflow in Orange Tracker, processing tickets in partnership with the Assistant Registrar to ensure timely resolution
• Maintains comprehensive, current process documentation for College of Law Registrar operations to ensure continuity and consistency of service

Degree & Bar Certification:

• Leads the degree certification process for College of Law students, ensuring accuracy and timeliness, including evaluation of Latin Honors eligibility in accordance with College of Law rules
• Oversee the bar certification process in partnership with the Assistant Registrar, ensuring required documentation is completed accurately and submitted within regulatory deadlines, and communicate directly with individual state bar admissions offices as needed to resolve escalated cases
• Partners with College of Law leadership to provide accurate student data in support of commencement planning and execution

Academic Program Expertise & Advising Support:

• Ensures all College of Law curriculum is accurately maintained and kept current within the institution's degree audit system
• Partners with the College of Law to ensure Joint Degree programs are established and maintained in compliance with New York State and University standards, and ensure Joint Degree requirements are accurately configured and kept current within the degree audit system
• Partners with the College of Law to ensure the University Course Catalog reflects current and accurate program information

Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link
https://www.sujobopps.com/postings/114327
Job Posting Date
08/27/2026
Application Deadline
Full Consideration By
Job Category
Staff
Message to Applicants