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Dme Director Jobs in Chicago, IL (NOW HIRING)

Adobe

Director, Corporate Account Management

Chicago, IL · On-site

$273.60K - $460.90K/yr

We are hiring a Director of Account Management for the Digital Media (DMe) Corporate Segment in North America. This leader will oversee a team of (4-5) managers / (25-30) Account Manager (ICs ...

Ortho Illinois

Orthopedic Technician

Algonquin, IL · On-site

$24.38 - $32.99/hr

Primary Duties and Responsibilities: • Fits patients with OTS and custom fabricated DME product ... or body part, as directed • Assembles wooden, metal, plastic, or plaster material to make ...

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Dme Director information

What are the key skills and qualifications needed to thrive as a DME Director, and why are they important?

To excel as a DME (Durable Medical Equipment) Director, you generally need in-depth knowledge of medical equipment regulations, business management experience, and a relevant bachelor's degree (often in healthcare administration or a related field). Familiarity with inventory management systems, billing software, and compliance certifications such as HIPAA or accreditation from organizations like The Joint Commission are typically required. Strong leadership, problem-solving, and communication skills are essential for managing teams and ensuring regulatory compliance. These skills ensure efficient operations, high-quality patient service, and adherence to complex healthcare regulations within the DME sector.

What are some common challenges faced by a DME Director, and how can they be effectively managed?

A DME (Durable Medical Equipment) Director often faces challenges such as staying compliant with frequently changing healthcare regulations, managing supply chain logistics, and ensuring high-quality patient service. Effective management involves staying updated on Medicare and insurance requirements, implementing robust inventory tracking systems, and fostering strong communication between clinical, administrative, and delivery teams. Proactively training staff and adopting new technology solutions can also help streamline operations and reduce compliance risks.

What is a DME Director?

A DME Director is responsible for overseeing the operations and management of Durable Medical Equipment (DME) within a healthcare organization or company. They ensure compliance with healthcare regulations, manage staff, coordinate with suppliers, and maintain quality standards for equipment provided to patients. The DME Director also oversees budgeting, handles patient and provider relations, and implements policies to improve efficiency and patient care. Their leadership is crucial in ensuring patients receive the medical equipment they need safely and effectively.

What is the difference between Dme Director vs Dme Manager?

AspectDme DirectorDme Manager
CredentialsTypically requires a relevant healthcare management certification and experience in medical equipmentOften requires similar certifications but with less seniority and experience
Work EnvironmentOversees multiple departments or locations, strategic planningManages daily operations within a specific location or team
ResponsibilitiesHigh-level leadership, policy development, budget oversightTeam supervision, customer service, operational tasks

The Dme Director focuses on strategic leadership and overall department management, while the Dme Manager handles daily operations and team supervision. Both roles require relevant certifications and experience, but the Director's role is more senior and strategic.

What are the most commonly searched types of Dme jobs in Chicago, IL? The most popular types of Dme jobs in Chicago, IL are:
What are popular job titles related to Dme Director jobs in Chicago, IL? For Dme Director jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Dme Director jobs in Chicago, IL look for? The top searched job categories for Dme Director jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Dme Director jobs? Cities near Chicago, IL with the most Dme Director job openings:
Dme Director jobs near you
Infographic showing various Dme Director job openings in Chicago, IL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

DME Floater Customer Service Representative

Vyto's Pharmacy

Hammond, IN • On-site

$13.50/hr

Full-time

Posted 4 days ago

Job description

Vyto’s Pharmacy, a local, family-owned chain of pharmacies in Northwest Indiana, is looking for caring, self-motivated energetic, empathetic professionals to join our staff family who want to make a difference, help others improve their health and who get great satisfaction in a job well done. Our staff family consists of team players who take initiative and who are willing to go the extra mile for our customers and for their coworkers. If this sounds like you and you feel that it is as just as important to make a difference as well as to receive a paycheck, then we encourage you to submit your resume for consideration so you can bring your passion and expertise and grow with us.
We currently are looking for a Durable Medical Equipment (DME) Floater Customer Service Representative (DME FCSR) to join our rapidly growing DME Department at our 6949 Kennedy Avenue, Hammond, IN location. This is a full-time position (35-40 hrs./week) with a varying schedule between this location’s hours of operation (see more information below in “Qualifications”)
In addition to their own designated specialties, all DME CSRs share multiple responsibilities that are focused around providing compassionate, exemplary customer service both in person, onsite, and over the phone with patients and their physicians and insurance carriers while coordinating their care.
The tentative starting pay for this position starts at $13.50/hr. Compensation is based on experience, results of a pre-hire online personal assessment test, and the interview process. A pre-hire background check is required. A drug screen may be performed prior to employment and randomly after hire.
Job responsibilities include, but are not limited to:
  • Demonstrating and enforcing the Company’s Vision-Mission-Values statement.
  • Using the highest-level of professional oral and written skills with patients, visitors, vendors, healthcare professionals, and co-workers. Ability to describe complicated details in an easier-to-understand manner for customers who are not familiar with Durable Medical Equipment processes, procedures, and requirements.
  • Cross-training, learning, understanding, and completing duties for all DME sub-departments to provide excellent coverage and assistance as/when needed.
  • Answering customers’ questions about the various DME sub-departments. Answering questions about statuses of claims and/or billing process.
  • Providing administrative assistance for various DME sub-departments and the DME Manager, as/when needed. This includes, but not limited to, processing Prior Authorizations (PAs), insurance verifications, processing medical claims and/or billing.
  • Assisting the DME Manager with specialized DME and/or Building amp; Grounds projects and/or tasks, as needed.
  • Stepping in to assist where needed within the DME department but also in other departments in need.
  • Helping cover the front reception DME desk in the absence of the Front Desk DME Customer Service Representative on a rotating schedule with team members for lunch breaks and end-of-day .Assisting patients and customers with prescription, over the counter (OTC), CBD, and DME purchases.
  • Perform job-related duties as assigned and/or required the DME Manager or other members of Management.
Qualifications/Requirements:
  • REQUIRED: Flexibility to work varying shifts within the hours of operation which are M-F 8am-6pm, Saturdays 8am-2pm and alternating holidays 10am-2pm.
  • REQUIRED: Excellent computer skills including proficiency in Microsoft Office and related programs (especially Excel).
  • STRONGLY PREFERRED: Minimum of two (2) years’ experience with direct patient and medical supply customer service.
  • PREFERRED: Minimum of one (1) year experience in processing Prior Authorizations (PAs) for DME supplies.
  • PREFERRED: Minimum of one (1) year experience in processing Medicare/Medicaid claims.
  • Exceptional, positive, and professional written and communication skills.
  • Excellent work ethic, including positive attendance records, inquisitive nature, and desire to go above and beyond for customers and coworkers. Open to coworker feedback and instruction. Takes initiative.
  • Diligent attention to detail and deadlines.
  • Multi-tasking efficiency is vital. Ability to thrive in a fast-paced, daily changing work environment.
  • Understanding of basic medical and DME terminology and equipment.

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