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Division Service Manager Jobs in Madison, WI (NOW HIRING)

Metro Market

Assistant Store Leader

Madison, WI

$16 - $19.50/hr

Role model/demand a highest level of customer service & solve associate/customer issues/concerns ... Serve as liaison to store/district managers & coordinators on effectiveness of division ...

Pick 'n Save

Assistant Store Leader

Madison, WI

$16 - $19.75/hr

Role model/demand a highest level of customer service & solve associate/customer issues/concerns ... Serve as liaison to store/district managers & coordinators on effectiveness of division ...

Hooper

Fire Sprinkler Service Foreman

De Forest, WI · On-site

... service division to join our team. General Summary: The Fire Sprinkler Service Foreman will be ... Coordinate with service manager and customers to schedule inspections, repairs, system upgrades ...

WillScot

Sr Mgr, General Manager

Madison, WI · On-site

... the Division to execute WillScot's company objectives. The Sr, Manager, General Manager is ... Oversee local customer service operations and process improvements to improve customer satisfaction ...

WillScot

Sr Mgr, General Manager

Madison, WI · On-site

... the Division to execute WillScot's company objectives. The Sr, Manager, General Manager is ... Oversee local customer service operations and process improvements to improve customer satisfaction ...

WillScot

Sr Mgr, General Manager

Madison, WI · On-site

... the Division to execute WillScot's company objectives. The Sr, Manager, General Manager is ... Oversee local customer service operations and process improvements to improve customer satisfaction ...

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Showing results 41-60

All JobsDivision Service JobsDivision Service Manager JobsDivision Service Manager Jobs in Madison, WI

Division Service Manager information

See Madison, WI salary details

$80.1K

$90.7K

$99.3K

How much do division service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for division service manager in Madison, WI is $90,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,600.00 and $95,700.00 per year, depending on experience, location, and employer.

Is a division service manager a stressful job?

A division service manager oversees service operations within a division, which can involve managing staff, customer issues, and operational targets. The role can be stressful due to the need to meet performance goals, handle customer complaints, and coordinate multiple teams, especially in fast-paced environments. Stress levels vary based on company size, industry, and individual management skills.

What is the role of a division service manager?

A division service manager oversees the delivery of services within a specific division or department, ensuring customer satisfaction, managing service teams, and maintaining operational efficiency. They often coordinate with other departments, implement service protocols, and may use management tools to monitor performance and improve service quality.

What is the difference between Division Service Manager vs Service Supervisor?

AspectDivision Service ManagerService Supervisor
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires technical certifications and some supervisory experience
Work EnvironmentOversees multiple service teams or locations within a division, often in corporate offices or regional sitesManages daily operations of a specific service team or location, often on-site or in service centers
Employer & Industry UsageCommon in industries like automotive, HVAC, or industrial services, used by companies with multiple branchesFound in similar industries, focusing on direct team management and customer service

The Division Service Manager typically has broader responsibilities overseeing multiple teams or locations, requiring management experience and strategic planning. In contrast, a Service Supervisor focuses on direct supervision of service staff at a specific site, emphasizing operational and technical oversight.

What cities near Madison, WI are hiring for Division Service Manager jobs?

Cities near Madison, WI with the most Division Service Manager job openings:

Division Service Manager jobs near you

Assistant Store Leader

Metro Market

Madison, WI

$16 - $19.50/hr

Full-time

Re-posted 2 days ago

Job description

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES
  • Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
  • Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
  • Assist store manager with developing action plans/communications to associates on Associate Insight survey results
  • Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
  • Role model/demand a highest level of customer service & solve associate/customer issues/concerns
  • Manage total store operations in store manager’s absence
  • Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
  • Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department’s contribution
  • Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) 
  • Analyze/ respond to competitive landscape within district/division
  • Demonstrate inclusionary leadership; expect inclusive behavior from associates
  • Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans
  • Promote/support strong relationships with local community organizations in store’s surrounding area
  • Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
  • Communicate necessary information to associates to help them effectively carry out duties
  • Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs
  • Assist store manager in staffing, reducing turnover & increasing retention
  • Provide timely individual/department performance feedback to department heads & associates 
  • Assist with labor management & supply costs on a daily basis to meet customer service/financial targets
  • Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
  • Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential functions of the position with or without reasonable accommodation
QUALIFICATIONS

Minimum

  • High school diploma/GED 
  • 1 year of experience as department manager, service manager, or equivalent experience
  • Store manager/district manager or direct manager approval
Desired
  • Retail management experience & knowledge of all aspects of store operations
  • Staff supervisory experience

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