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Diversion Counselor Jobs (NOW HIRING)

mybuddychat

Peer Counselor

Fort Wayne, IN · On-site

$17 - $22/hr

Crisis Diversion Courses * Certified Peer Counseling Training * Desk Ergonomics Training * Time Management * Customer Service Training Requirements * Must be 18+ * Must have a clean background check

mybuddychat

Peer Counselor

Fort Wayne, IN

$17 - $22/hr

Crisis Diversion Courses * Certified Peer Counseling Training * Desk Ergonomics Training * Time Management * Customer Service Training Requirements * Must be 18+ * Must have a clean background check

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How much do diversion counselor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for diversion counselor in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $28.85 per hour, depending on experience, location, and employer.

What is a diversion counselor?

Diversion Counselors are professionals who work with individuals, often youth or first-time offenders, who have entered the legal system. Their role is to provide guidance, support, and intervention strategies to help clients avoid further legal troubles and address underlying issues such as substance abuse, mental health, or family problems. Diversion Counselors develop individualized plans and connect clients with community resources, aiming to reduce recidivism and promote positive behavioral changes. They often collaborate with courts, probation officers, and social service agencies to ensure clients meet program requirements. Their work is crucial in offering alternatives to incarceration and supporting rehabilitation.

How does a diversion counselor typically collaborate with law enforcement and community organizations?

Diversion Counselors work closely with law enforcement, courts, and community organizations to develop alternative programs for individuals at risk of entering the criminal justice system. They often attend case meetings, share progress updates, and coordinate services such as substance abuse treatment, educational programs, or job training. Effective communication and strong partnerships are essential, as Diversion Counselors must advocate for clients while balancing community safety and program requirements. This collaborative approach helps ensure that clients receive appropriate support while reducing recidivism.

What are the key skills and qualifications needed to thrive as a diversion counselor, and why are they important?

To thrive as a Diversion Counselor, you need a background in counseling, criminal justice, or social work, often supported by a relevant degree and experience working with at-risk populations. Familiarity with case management software, assessment tools, and documentation systems is typically required. Strong interpersonal skills, cultural competency, and the ability to motivate clients are crucial soft skills in this role. These skills ensure effective support for clients to meet program requirements, reduce recidivism, and promote successful community reintegration.
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Diversion Counselor jobs near you
Infographic showing various Diversion Counselor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Summer. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,978 per year, or $25.5 per hour.

HUD Certified Housing Counselor (Bilingual Spanish/English)

Asociacion Puertorriquenos En Marcha Inc

Philadelphia, PA

$19.50 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Description

Job Status: Full Time, Exempt

Work Schedule: Monday through Friday from 8:30 am to 5 pm

Location: 600 W Diamond Street, Philadelphia, PA 19122



ABOUT APM 

Asociacion Puertorriquenos en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, and community school services to the North Philadelphia communities.  



JOB SUMMARY

The Housing and Urban Development (HUD) Certified Housing Counselor's duties entail providing direct engagement and housing counseling services to clients who come into APM with housing issues, such as potential first-time homebuyers; access to grants; those who have pre-foreclosure or defaulted in mortgage payments; or persons who face other housing problems and/or energy assistance needs. Some of the main duties are responsibilities are listed below.


Home Purchase/Pre-Purchase Counseling

  • Educate the client on the entire home purchasing process, mortgage affordability, credit analysis, financial readiness for mortgages, foreclosure prevention, predatory lending, and fair housing.
  • Assist the client in creating household budgets and applying for the Philly Home Grant.
  • Provide financial counseling and analysis to borrowers.

Post-Purchase Counseling

  • Assist clients with budgeting, financial management, credit report analysis, and understanding the principles of home equity.  
  • Educate clients on avoiding predatory lending practices, comparing refinance options, and navigating the loan closing process. Provide foreclosure prevention forms and resources as needed.  
  • Support homeowners with advice on home maintenance, escrow analysis, utility cost management, energy efficiency improvements, understanding homeowner rights and responsibilities, and exploring available grant or loan options. Offer assistance for non-delinquency issues to ensure long-term housing stability.  

Rental Counseling, Eviction Avoidance and Diversion Counseling

  • Provide information on the rights and responsibilities of tenants and landlords as well as Fair Housing Laws.
  • Assist with budgeting, financial management, and referrals to utility and cash assistance programs.
  • Assist clients through the City's Eviction Diversion Program.  
  • Help tenants facing eviction, negotiate favorable payment agreements for rent arrearages with landlords.  
  • Support clients during mediation hearings.  

Mortgage Delinquency or Default Counseling Services includes but not limited to:

  • Assist owner-occupants in pre-foreclosure situations with workout options to retain their homes.  
  • Review all workout options accordingly with the type of mortgage (Conventional, FHA Insured, VA).
  • Assist clients apply for Homeowners Emergency Mortgage Assistance Program ("HEMAP"). Comply with the Act 91 Notice requirements for the homeowner by assisting with submitting timely applications.
  • Conduct financial analysis, review income, credit, and budget.

Property Tax, Water, and City Liens Counseling

  • Help homeowners access programs for delinquent property taxes, water bills, and city liens.  
  • Support homeowners involved in litigation for delinquent taxes, including Rule Returnable     Hearings.  
  • Assist with filing petitions to postpone Sheriff's Sales.

Group Sessions

  • Conduct first-time homebuyer workshops.
  • Work flexible hours, including evenings and weekends. 
  • Develop class curriculum as required.

Client Management Systems (CMS)

  • Utilize RX Office 
  • QuickBase
  • Maintain customer files, including data entry, notes and outcomes. 

Data Entry and Reporting

  • Enter case information into the client management data system promptly.
  • Responsible for monthly and quarterly reporting.
  • Support outreach activities, including events, workshops, and consultations.



BENEFITS

  • Independence Administrators Medical Insurance Plan or $100/month Reimbursement with Proof of Current Plan
  • Livongo for Diabetes Prevention, Hypertension, and Weight Management (Only for Employees Who Elect Our Medical Insurance)
  • Sword, A Virtual Physical Care Program for Back, Joint, and Muscle Pain (Only for Employees Who Elect Our Medical Insurance)
  • WondrHealth for Weight Management (Only for Employees Who Elect Our Medical Insurance)
  • Sun Life Financial Insurance Plans for Dental, Vision, Life and AD&D, Critical Illness, Accident, and Hospital Indemnity
  • Basic Life Insurance (100% Employer Funded)
  • Short-term and Long-term Disability Insurances
  • 403B Retirement Plan through Mutual of America
  • Flexible Spending Accounts for Health, Childcare, Public Transportation, and Parking Expenses through The Harrison Group
  • AllOne Health Employee Assistance Program at No Cost
  • Employee Referral Program (You Can Earn Up to $600)
  • 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
  • 12 Days of Paid Holidays

Requirements

  • Must comply with National Industry Standards for Homeownership Counseling and hold a current certification as a HUD Housing Counselor. Additional training, if necessary, will be provided at the discretion of the Senior VP. 
  • B.A. or equivalent work experience.
  • Bilingual in Spanish/English is a must.
  • Diversion Court Certification strongly preferred.
  • Minimum of one to three years of experience in housing counseling. Strong knowledge of the Housing Counseling industry.
  • Prior case management and counseling certification strongly preferred. 

 
Other Skills:

  • Ability to manage multiple funding streams (PHFA, DHCD, OSH, UNDIOS US)
  • Computer literate; strong verbal and written skills.
  • Ability to interact with potentially difficult clients.
  • Ability to work and function under stressful settings.
  • Ability to work in a high-paced setting while maintaining professional standards when dealing with clients, lenders, and other agencies.
  • Good organizational skills and ability to prioritize job tasks.
  • Strong computer skills, including good working knowledge of MS Office Suite and housing databases.

Apply