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Distribution Center Operations Manager Jobs in Washington

Octapharma Plasma

Center Operations Manager I

Riverdale, MD · On-site

$28.47 - $37.96/hr

Center Operations Manager I This Is What You'll Do: * Responsible for providing feedback for comprehensive employee performance evaluations, performance improvement plans, individual development ...

OctaPharma Plasma

Center Operations Manager I

Riverdale, MD · On-site

$28.47 - $37.96/hr

Center Operations Manager I This Is What You'll Do: * Responsible for providing feedback for comprehensive employee performance evaluations, performance improvement plans, individual development ...

Digital Realty

Manager Data Center Operations

Manassas, VA · On-site

$167K/yr

Manager Data Center Operations Your role The Manager Data Center Operations is responsible for ... distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression ...

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All JobsDistribution Center Operations JobsDistribution Center Operations Manager JobsDistribution Center Operations Manager Jobs in Washington

Distribution Center Operations Manager information

See Washington salary details

$48.7K

$85.8K

$134.8K

How much do distribution center operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for distribution center operations manager in Washington is $85,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $101,400.00 per year, depending on experience, location, and employer.

What does a distribution center operations manager do?

A Distribution Center Operations Manager oversees the daily operations of a warehouse or distribution facility. Their responsibilities include managing staff, ensuring efficient receiving, storage, and shipping of goods, and maintaining inventory accuracy. They also focus on optimizing processes for productivity, safety, and cost-effectiveness. Additionally, they collaborate with other departments to meet customer demands and implement best practices for logistics and supply chain management.

What are the key skills and qualifications needed to thrive as a distribution center operations manager?

To thrive as a Distribution Center Operations Manager, you need expertise in supply chain management, inventory control, and logistics, often backed by a bachelor's degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and lean process methodologies is typically required, along with certifications like Six Sigma or APICS. Strong leadership, problem-solving abilities, and effective communication help drive team performance and operational efficiency. These skills ensure smooth operations, cost control, and the ability to meet demanding customer and business requirements.

What are some common challenges faced by distribution center operations managers, and how can these be effectively managed?

Distribution Center Operations Managers often face challenges such as balancing productivity targets with safety protocols, managing labor shortages, and adapting to rapidly changing order volumes. Effective management involves implementing robust training programs, leveraging warehouse management systems to optimize workflow, and fostering open communication across shifts. Building a strong, adaptable team and staying proactive with process improvements can help mitigate disruptions and maintain high operational standards.

What is the difference between Distribution Center Operations Manager vs Warehouse Supervisor?

AspectDistribution Center Operations ManagerWarehouse Supervisor
ResponsibilitiesOversees entire distribution center operations, including logistics, staffing, and process optimizationManages daily warehouse activities, staff, and inventory control
Required CredentialsTypically requires a bachelor's degree in logistics, supply chain, or related field; experience in distributionHigh school diploma or equivalent; experience in warehouse operations
Work EnvironmentLarge distribution centers with complex logistics systemsWarehouse floors with inventory and shipping activities
Industry UsageCommon in retail, manufacturing, and logistics companiesFound across various industries requiring inventory management

The Distribution Center Operations Manager has a broader scope, overseeing entire operations and strategic planning, while the Warehouse Supervisor focuses on daily warehouse activities and staff management. Both roles are essential in supply chain management but differ in responsibilities and level of oversight.

What cities in Washington are hiring for Distribution Center Operations Manager jobs?

Cities in Washington with the most Distribution Center Operations Manager job openings:

Infographic showing various Distribution Center Operations Manager job openings in Washington as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $85,822 per year, or $41.3 per hour.

Contact Center Operations Manager

Washington, DC • On-site

SYS Integration
See more jobs at SYS Integrationexternal

Full-time

Re-posted 9 days ago

Job description

Location: Washington DC metro area

Contact Center Operations Manager

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking an Contact Center Operations Manager to oversee all daily operations for a government contact center, ensuring consistent, highquality service delivery across a 24x7x365 environment. This role provides leadership, operational oversight, and policy governance for all program processes, procedures, and training approvals. The Operations Manager serves as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring alignment with program expectations and contractual requirements.

Key Responsibilities:

  • Manage and support all daily call center operations, including oversight of 24x7x365 services and support staff.
  • Ensure adherence to program policies, processes, procedures, and training approval workflows.
  • Communicate highlevel escalations, troubleshooting updates, service concerns, and operational reports to government stakeholders.
  • Oversee and approve the creation, revision, and maintenance of operational work instructions and program SOPs.
  • Provide direction and support to operational teams to ensure consistency, quality, and compliance across all customer service functions.
  • Monitor operational performance and collaborate with leadership to resolve issues and improve service delivery.
  • Partner with crossfunctional teams to maintain alignment with program goals and ensure operational readiness.

Qualifications:

  • Experience managing contact center operations of approximately 200 staff or larger.
  • Strong understanding of contact center workflows, performance metrics, and operational best practices.
  • Experience supporting government contracts or working within a regulated environment preferred.
  • Proven ability to manage 24x7x365 operations and lead diverse teams.
  • Strong communication, problemsolving, and stakeholdermanagement skills.
  • Ability to oversee SOP development and ensure consistent operational execution.
  • Bachelor's degree in Business Administration, Operations Management, Public Administration, or a related field.

Must be able to pass a federal background check that inlcudes a credit check. 

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