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Dispute Manager Jobs in Springfield, VA (NOW HIRING)

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Dispute Manager information

See Springfield, VA salary details

$24K

$64.1K

$107.1K

How much do dispute manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for dispute manager in Springfield, VA is $64,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a dispute manager?

A Dispute Manager is a professional responsible for overseeing and resolving conflicts or disagreements between parties, typically in financial, legal, or customer service settings. They analyze the details of each dispute, communicate with involved parties, and ensure compliance with relevant regulations and company policies. Dispute Managers aim to find fair, timely solutions while minimizing risk and maintaining positive relationships. Their work often involves investigating claims, documenting findings, and recommending or implementing resolutions.

What are the key skills and qualifications needed to thrive as a dispute manager?

To thrive as a Dispute Manager, you need expertise in conflict resolution, financial analysis, and a solid understanding of relevant regulations, often supported by a degree in business, finance, or law. Familiarity with case management systems, payment processing platforms, and tools like Excel is typically required. Strong negotiation, communication, and problem-solving skills help you effectively mediate between parties and resolve issues efficiently. These competencies are critical for protecting organizational interests, maintaining client relationships, and ensuring regulatory compliance.

What are the most common challenges a dispute manager faces when resolving conflicts between parties?

A Dispute Manager often encounters challenges such as handling emotionally charged situations, balancing the interests of multiple stakeholders, and ensuring compliance with relevant regulations. Navigating complex documentation and maintaining neutrality while investigating the facts can also be demanding. Success in this role requires strong communication skills, attention to detail, and the ability to mediate solutions that are fair and align with company policies.

What is the difference between Dispute Manager vs Claims Adjuster?

AspectDispute ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, licensing depending on state
Work EnvironmentOffice-based, managerial settingField and office-based, investigative environment
Industry UsageInsurance, finance, legal sectorsInsurance companies, third-party claims firms
Common Search IntentManaging disputes, resolving conflictsAssessing claims, determining payouts

Dispute Managers focus on overseeing and resolving complex conflicts within organizations, often managing teams and strategies. Claims Adjusters evaluate insurance claims, investigate damages, and determine claim validity. While both roles require analytical skills and industry knowledge, Dispute Managers handle broader conflict resolution processes, whereas Claims Adjusters focus on specific claim assessments.

What are popular job titles related to Dispute Manager jobs in Springfield, VA?

For Dispute Manager jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Dispute Manager jobs in Springfield, VA look for?

The top searched job categories for Dispute Manager jobs in Springfield, VA are:

Dispute Manager jobs near you
Infographic showing various Dispute Manager job openings in Springfield, VA as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 77% In-person, 6% Hybrid, and 17% Remote job distribution, with an average salary of $64,083 per year, or $30.8 per hour.

Dispute Resolution Planner

Software Guidance & Assistance

Rockville, MD • On-site

Other

Posted 9 days ago

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Dispute Resolution Planner for a CONTRACT assignment with one of our premier Regulatory clients in the DMV area.
The Dispute Resolution Planner manages end-to-end scheduling, venue sourcing, and logistical coordination for arbitrations. This role serves as the primary point of contact for hearing logistics, working closely with case administrators, coordinators, and external vendors to ensure efficient and cost-effective execution of dispute resolution proceedings. The Dispute Resolution Planner is responsible for evaluating hearing requests, securing appropriate venues across multiple formats (hybrid and in-person), negotiating favorable contract terms, and managing budgets to support the operational needs of the Dispute Resolution Services (DRS) department.
Responsibilities :
  • Identifies and secures appropriate venues, including hotels and offices, to accommodate hearing requirements and party needs.
  • Schedules arbitrations based on hearing request forms from case administrators; coordinates all logistical requirements across hybrid and in-person formats.
  • Liaises with DRS staff to ensure seamless execution of proceedings.
  • Serves as liaison between parties and venues to address last-minute changes, technical requirements, or special accommodations needed for proceedings.
  • Negotiates competitive pricing and favorable contract terms with venues and service providers, including flexible cancellation policies to minimize costs for rescheduled or cancelled hearings.
  • Monitors and manages scheduling-related expenses to ensure cost-effective operations.
Required Skills :
  • Bachelor's degree in business administration, hospitality, or related field; or equivalent combination of education and experience
  • 3-5 years of experience in scheduling coordination, legal operations, or vendor management
  • Strong organizational and multitasking abilities with exceptional attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and problem-solve in a fast-paced environment
  • Strong negotiation and vendor management capabilities
  • Proficiency with Microsoft Office Suite and Adobe
Preferred Skills :
  • Experience working in legal services, dispute resolution, arbitration, or regulatory environments
  • Knowledge of the hospitality, financial services, and/or securities industry
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By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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