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Dispute Manager Jobs in Springfield, VA (NOW HIRING)

... Dispute Resolution for our Construction Consulting Practice in our New York, NY or Alexandria, VA ... S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and ...

This role leads operational teams that facilitate independent dispute resolution (IDR) and arbitration processes between healthcare providers, health plans, and other stakeholders. The Manager ...

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Dispute Manager information

See Springfield, VA salary details

$24K

$64.1K

$107.1K

How much do dispute manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for dispute manager in Springfield, VA is $64,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $72,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dispute manager?

To thrive as a Dispute Manager, you need expertise in conflict resolution, financial analysis, and a solid understanding of relevant regulations, often supported by a degree in business, finance, or law. Familiarity with case management systems, payment processing platforms, and tools like Excel is typically required. Strong negotiation, communication, and problem-solving skills help you effectively mediate between parties and resolve issues efficiently. These competencies are critical for protecting organizational interests, maintaining client relationships, and ensuring regulatory compliance.

What is a dispute manager?

A Dispute Manager is a professional responsible for overseeing and resolving conflicts or disagreements between parties, typically in financial, legal, or customer service settings. They analyze the details of each dispute, communicate with involved parties, and ensure compliance with relevant regulations and company policies. Dispute Managers aim to find fair, timely solutions while minimizing risk and maintaining positive relationships. Their work often involves investigating claims, documenting findings, and recommending or implementing resolutions.

What is the difference between Dispute Manager vs Claims Adjuster?

AspectDispute ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, licensing depending on state
Work EnvironmentOffice-based, managerial settingField and office-based, investigative environment
Industry UsageInsurance, finance, legal sectorsInsurance companies, third-party claims firms
Common Search IntentManaging disputes, resolving conflictsAssessing claims, determining payouts

Dispute Managers focus on overseeing and resolving complex conflicts within organizations, often managing teams and strategies. Claims Adjusters evaluate insurance claims, investigate damages, and determine claim validity. While both roles require analytical skills and industry knowledge, Dispute Managers handle broader conflict resolution processes, whereas Claims Adjusters focus on specific claim assessments.

What are the most common challenges a dispute manager faces when resolving conflicts between parties?

A Dispute Manager often encounters challenges such as handling emotionally charged situations, balancing the interests of multiple stakeholders, and ensuring compliance with relevant regulations. Navigating complex documentation and maintaining neutrality while investigating the facts can also be demanding. Success in this role requires strong communication skills, attention to detail, and the ability to mediate solutions that are fair and align with company policies.
What are popular job titles related to Dispute Manager jobs in Springfield, VA? For Dispute Manager jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Dispute Manager jobs in Springfield, VA look for? The top searched job categories for Dispute Manager jobs in Springfield, VA are:
Infographic showing various Dispute Manager job openings in Springfield, VA as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 77% In-person, 6% Hybrid, and 17% Remote job distribution, with an average salary of $64,083 per year, or $30.8 per hour.

Principal - Dispute Resolution

Exponent Inc.

Alexandria, VA

Full-time

Retirement

Re-posted 13 days ago


Job description

About Exponent

Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients' most profoundly unique, unprecedented, and urgent challenges.  

We are committed to engaging multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability.  

Join our team of experts with degrees from top programs at over 500 universities and extensive experience spanning a variety of industries. At Exponent, you'll contribute to the diverse pool of ideas, talents, backgrounds, and experiences that drives our collaborative teamwork and breakthrough insights. Plus, we help you grow your career through mentoring, sponsorship, and a culture of learning. Thanks for your interest in joining our team! 

Key statistics: 

  • 950+ Consultants 
  • 640+ Ph.D.s 
  • 90+ Disciplines 
  • 30+ Offices globally 
Our Opportunity

We are currently seeking a Principal - Dispute Resolution for our Construction Consulting Practice in our New York, NY or Alexandria, VA office. In this role, you will work as part of a dynamic and diverse team advising and assisting clients on large and complex construction projects and issues. We are looking for experienced construction disputes consultants to lead and further expand our construction consulting services in the areas of delay and quantum.

You will be responsible for
  • Expanding our construction consulting work with a particular focus on developing and managing new client relationships
  • Providing strategic planning to identify, develop, and secure new business opportunities and promote Exponent's service offerings and brand
  • Generating significant revenue to help build a profitable team of consultants
  • Overseeing client assignments; providing claims preparation, review, and analysis; and assisting clients through dispute process including litigation
  • Preparing analyses and expert reports related to construction delay, cost, damages, lost profits, and lost productivity
  • Recruiting, developing, and mentoring staff in areas of construction delays and impacts, cost and damages, and construction advisory
  • Promoting Exponent's service offerings by meeting with potential clients, presenting at conferences, writing thought leadership articles and white papers, and conducting seminars
You will have the following skills and qualifications
  • B.S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and registration are desirable
  • Minimum 15 years of experience in construction claims consulting and construction industry experience
  • Significant experience in contract dispute resolution and construction claims, litigation services, construction management and construction consulting
  • Prior experience and acceptance in formal dispute resolution forum (e.g., Court, Arbitration) as an expert in the field of forensic schedule delay and/or cost/damage preferred
  • Proven business development and client management track record, and the ability to attract projects to support full-time staff
  • Strong leadership skills and the ability to interact effectively with both internal and external clients
  • Excellent written and verbal communication skills
  • Expert witness testimonial experience is required

Applicants are encouraged to submit a CV (Curriculum Vitae) with publications (feel free to include publications that are in review or pending) [not restricted to 1 page].  

Life @ Exponent

To learn more about life at Exponent and our impact, please visit the following links:https://www.exponent.com/careers/life-exponenthttps://www.exponent.com/company/our-impact

Attracting, inspiring, developing, and rewarding exceptional people with diverse backgrounds and expertise are central to our corporate culture. Our diverse team allows us to provide better value to our clients and enjoy an enriched work environment.

Our firm is committed to offering a variety of programs and resources to support health and well-being. We believe that providing competitive benefits as well as compensation and recognition programs empowers our staff to do work that makes a difference.

Work Environment

At Exponent, we have found that in-person interactions deepen employee engagement and are crucial for development, for realizing the full potential of our talented and diverse teams, and for building a more inclusive workplace where all have a sense of belonging. In our offices, you can expect a supportive culture and a collaborative, dynamic, multi-disciplinary work environment. Our consultants engage in-person in the office unless they are traveling for client work or other business activities.

We value the rich lives our colleagues enjoy outside of work and understand that work/life balance is critical to our employees and their well-being. Consultants have the autonomy to balance their work and personal schedules so you can meet with clients, visit inspection sites, attend conferences, and make time for priorities outside of work, too. It is this flexible, agile work style and working hours that allow our teams to drive innovation and results in their own ways, while meeting the needs of clients.  #LI-Onsite 

Compensation

Our consultants are rewarded for their technical and business contributions and have an opportunity to plan for future success and career growth. Exponent's total compensation plan is consistent with its expectations of the quality and quantity of work performed and with the professional standards set by Exponent. At the Manager level and above total compensation includes base salary, annual bonus, and 401(k) employer contribution of 7% of base salary.

The base salary range for this position is dependent on experience and capabilities, which will be assessed during the interview process.

Salary RangeUSD $230,000.00 - USD $320,000.00 /Yr.Benefits you will enjoy

Access benefits information on our Life@Exponent page:  https://www.exponent.com/careers/life-exponent 

 Exponent is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. 

 If you need assistance or accommodation due to a disability, you may email us at HR-Accommodations@exponent.com. 

Job LocationsUS-VA-AlexandriaEmployment Type: FULL_TIME