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Dispatching Manager Jobs in Naples, FL (NOW HIRING)

Scheduling & Dispatching: Create and manage daily truck schedules for deliveries, pickups, and site work. * Routing Optimization: Develop and maintain efficient routes to reduce costs and improve ...

As a Dispatcher, you will be helping our residential and business customers often in times when ... can manage time. • Outstanding phone skills. • Strong computer and internet skills. • ...

As a Dispatcher, you will be helping our residential and business customers often in times when ... can manage time. Outstanding phone skills. Strong computer and internet skills. Excellent ...

Dispatcher

Naples, FL · On-site

$20.78/hr

Escalates unresolved issues to management as appropriate Skills Required and Physical Demands: * Organize and prioritize time to balance conflicting demands related to customer care and dispatching

Dispatcher

Naples, FL · On-site

$20.78/hr

Escalates unresolved issues to management as appropriate Skills Required and Physical Demands: * Organize and prioritize time to balance conflicting demands related to customer care and dispatching

Siena Lakes by Erickson Senior Living Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central ...

Siena Lakes by Erickson Senior Living Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central ...

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Dispatching Manager information

See Naples, FL salary details

$28.3K

$59.2K

$97.5K

How much do dispatching manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for dispatching manager in Naples, FL is $59,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $67,300.00 per year, depending on experience, location, and employer.

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are popular job titles related to Dispatching Manager jobs in Naples, FL?

For Dispatching Manager jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Dispatching Manager jobs in Naples, FL look for?

The top searched job categories for Dispatching Manager jobs in Naples, FL are:

What cities near Naples, FL are hiring for Dispatching Manager jobs?

Cities near Naples, FL with the most Dispatching Manager job openings:

Infographic showing various Dispatching Manager job openings in Naples, FL as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $59,229 per year, or $28.5 per hour.

Customer Support - Dispatching/Follow Ups

NEST - Integrated Facilities Management

Bonita Springs, FL • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

ACT Support Associate - Dispatching & Follow Ups
Location: Bonita Springs, FL
Mid-Shift: Tuesday to Saturday OR Sunday to Thursday
Fast-paced role. Big support. Strong benefits.
If you like staying busy, helping people, and being part of a team that actually works together-this might be your next move.
Who We Are
NEST is a pioneer in the Integrated Facilities Management (IFM) industry. Since 1994, we've partnered with multi-site organizations to deliver real cost savings through industry-leading technology, operational excellence, and a deep understanding of our clients' brand standards.
We believe great service starts with great people-and we invest in teams that care about doing things right.
What You'll Do
You'll be right in the middle of the action-connecting clients, service providers, and internal teams to keep operations running smoothly.
  • Be the friendly, professional first point of contact via phone, email, text, and chat
  • Dispatch and schedule Independent Service Providers (ISPs) across the U.S.
  • Track, update, and manage work orders so nothing falls through the cracks
  • Follow up to confirm services are completed-then close the loop
  • Prioritize work based on urgency and service level agreements (SLAs)
  • Collect invoices, signed work orders, and required documentation
  • Keep clear, detailed notes so everyone stays informed and aligned
  • Help onboard new service providers and support coverage needs
  • Problem-solve in real time, handle basic issues, and escalate when needed
  • Multitask like a pro-calls, systems, and updates all at once
  • Jump in to support teammates when things get busy
Busy? Yes. Boring? Never.
Who Thrives in This Role
  • People who enjoy fast-paced, high-energy environments
  • Team players who like collaborating and supporting others
  • Strong communicators who keep things professional and positive
  • Organized multitaskers who stay cool under pressure
Requirements:
  • High school diploma or GED
  • 1-2 years of customer service experience
  • Comfortable with computers and learning new systems
Pay & Perks
  • Starting at $20/hr
  • Bonus opportunities
  • 40 hours Vacation + 32 hours Personal (Year 1)
  • 40 hours Paid Sick Time
  • Medical plans - NEST helps cover the cost
  • 401(k) with company match
  • Employer-paid life insurance ($15,000)
  • Employee Assistance Program (EAP)
  • Optional Dental, Vision, Pet Insurance, Legal & Identity Protection
  • Company-sponsored engagement & philanthropic events
Our Values
  • Innovation: Delivering real cost-saving strategies through technology and operational excellence
  • Helping: Supporting our clients, communities, service providers, and employees
  • Together: Building trusted partnerships through respect, teamwork, and exceptional service
Equal Opportunity Employer
NEST is proud to be an Equal Opportunity and Equal Pay Employer. We are committed to creating an inclusive workplace and provide reasonable accommodations for qualified individuals with disabilities.
Pre-Employment Requirements
Before officially joining NEST, candidates must successfully complete:
  • A pre-employment skills assessment
  • Background check
  • Drug screening

If you want solid pay, great benefits, and a role where the day flies by-apply today.
We're excited to meet you.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.