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Dispatching Assistant Jobs in Matawan, NJ (NOW HIRING)

Marvel Medical Transport

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Transportation Dispatch Assistant

Edison, NJ · On-site

$22 - $23/hr

Edison, NJ In-Office Position Only Position Overview We are seeking a reliable, organized, and team-oriented Dispatching Assistant to support our transportation operations team. This position serves ...

BREAKAWAY LOGISTICS LLC

Dispatch Assistant

Manhattan, NY

$18 - $19.50/hr

Replace dying or depleted batteries in equipment to maintain uninterrupted operations. * Assist the Dispatcher with assigned tasks and support daily operational needs. * Report any Delivery Associate ...

United Road

Dispatch Assistant/Yard

Linden, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Update customer orders in United Road's proprietary system (OVISS) * Assist terminal dispatcher, when needed, to obtain carriers and contact terminals for vehicle updates * Keep yard clean of debris ...

Spectrum Staffing Services

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Assistant Dispatcher

North Bergen, NJ · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

SUMMARY We are seeking a dependable and customer-focused Assistant Dispatcher / Customer Support ... Opportunity to develop dispatching and coordination skills within an essential service industry ...

A&g Towing & Recovery Llc

Dispatcher

Somerset, NJ · On-site

$16/hr

Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary ... Maintain accurate records of calls, times, and job statuses. * Assist with scheduling drivers and ...

First Student, Inc.

Dispatcher

Brooklyn, NY · On-site

$25/hr

Dispatcher - Brooklyn, NY First Student is now hiring a Dispatcher for our Brooklyn, NY location ... Provide backup driving or clerical support when needed. * Assist with day-to-day operational ...

BREAKAWAY LOGISTICS LLC

Dispatcher

Manhattan, NY

$19.50 - $26/hr

This position requires constant on-site dispatching at one of our Whole Foods locations. The ideal ... * Assist associates with any support they may need to ensure timely and efficient deliveries.

Staff Management Group LLC

Dispatcher

Edison, NJ · On-site

$24/hr

Run operational reports and communicate updates to upper management. * Assist with inventory ... Previous dispatch, shipping, logistics, or warehouse operations experience. * Inventory control ...

StaffManagement

Dispatcher

Edison, NJ · On-site

$24/hr

Run operational reports and communicate updates to upper management. * Assist with inventory ... Previous dispatch, shipping, logistics, or warehouse operations experience. * Inventory control ...

First Student

Dispatcher

New York, NY · On-site

$25/hr

Dispatcher - Brooklyn, NY First Student is now hiring a Dispatcher for our Brooklyn, NY location ... Provide backup driving or clerical support when needed. * Assist with day-to-day operational ...

First Student

Dispatcher

New York, NY · On-site

$25/hr

... for dispatching buses and supporting drivers to help ensure safe, reliable, and on-time service ... Handle heavy phone and radio traffic in a professional and timely manner * Assist drivers with day ...

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Dispatching Assistant information

See Matawan, NJ salary details

$12

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$29

How much do dispatching assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for dispatching assistant in Matawan, NJ is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.08 per hour, depending on experience, location, and employer.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires strong organizational skills and attention to detail to ensure efficient operations.

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What cities near Matawan, NJ are hiring for Dispatching Assistant jobs?

Cities near Matawan, NJ with the most Dispatching Assistant job openings:

Dispatching Assistant jobs near you

Transportation Dispatch Assistant

Marvel Medical Transport

Edison, NJ • On-site

$22 - $23/hr

Full-time

Posted 11 days ago

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Job description

Pay: $22-23 per hour based on experience

Schedule: Monday – Friday 7:00 AM - 4:30 PM

Employment Type: Full-Time

Location: Edison, NJ

In-Office Position Only

Position Overview

We are seeking a reliable, organized, and team-oriented Dispatching Assistant to

support our transportation operations team. This position serves as a key point of

contact for brokers, members, and drivers, ensuring efficient communication and

smooth daily operations. The ideal candidate is comfortable multitasking in a fast-paced

environment, has strong customer service skills, and enjoys working as part of a team.


Key Responsibilities

  • Answer incoming calls from brokers, members, and drivers using a VOIP phone
  • system.
  • Assist dispatchers with assigning and scheduling transportation trips.
  • Communicate trip updates and information accurately and professionally.
  • Monitor and respond to calls, messages, and dispatch requests in a timely
  • manner.
  • Maintain accurate records and update dispatch systems as needed.
  • Coordinate with drivers and dispatch staff to resolve scheduling and operational
  • issues.
  • Provide exceptional customer service to all callers and stakeholders.
  • Support daily administrative and operational tasks as assigned.

Qualifications

  • Excellent communication and customer service skills.
  • Experience with Modivcare is a PLUS
  • Experience with Wellryde application is a PLUS
  • Ability to multitask and prioritize in a fast-paced environment.
  • Comfortable using computers, dispatch software, and VOIP phone systems.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in a team environment.
  • Dependable, punctual, and professional.
  • Previous dispatching, transportation, call center, or customer service experience
  • is preferred but not required

Ideal Candidate

  • Positive attitude and willingness to learn.
  • Strong problem-solving abilities.
  • Ability to remain calm and professional under pressure.
  • Excellent phone etiquette and interpersonal skills.
  • Team-oriented mindset with a commitment to supporting daily operations.
    Compensation and Schedule
  • Pay Rate: $22-25 per hour depending on experience
  • Schedule: Monday through Friday
  • Full-Time Position

Company Description

Marvel Medical Transport is a for-profit company serving the assisted transportation needs throughout Monmouth County and prescheduled appointments beyond.

Founded by a hardworking husband and wife team, Marvel provides assisted ambulatory and wheelchair transportation to area seniors and those with mobility challenges.

Well experienced in logistics, Richard drove trucks throughout the tri-state area for several years. However, it wasn't until he started servicing a VA Medical Center that he witnessed firsthand the need for more reliable and timely assisted transportation solutions. With Stephanie's experience of more than 10 years in the medical industry and an associate degree in Applied Science, the two realized the great opportunity for offering a more timely and reliable solution.

Unlike other services operating as a curb-to-curb service, Marvel is committed to safely escorting you or your loved one from residence or facility to a clean, comfortable, and modern wheelchair accessible vehicle. On arrival at your destination, trained staff will escort you to check-in.

In leveraging years of professional training and experience in the logistics and medical industries, Marvel continues to build and cultivate strategic relationships with area staff, patients, and families. Rather than focusing exclusively on volume and profits, Marvel is keenly focused on providing exceptional and timely customer service with the compassion you and your loved ones deserve.