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Dispatcher Jobs in Springfield, OH (NOW HIRING)

DISPATCHER

Dayton, OH · On-site

$20/hr

Prior dispatching and healthcare coordination experience preferred. * Perks: Willing to train! * Pay Range: $18.00 per hour to $20.00 per hour. Make a difference in the lives of people, your ...

Dispatcher

Vandalia, OH · On-site

$35 - $228/hr

This position reports to the Dispatch Manager. Description * Receive and process customer orders with a strong emphasis on accuracy and completeness. * Ensure you obtain complete and accurate details ...

Dispatcher

Vandalia, OH · On-site

$35 - $228/day

This position reports to the Dispatch Manager. Description * Receive and process customer orders with a strong emphasis on accuracy and completeness. * Ensure you obtain complete and accurate details ...

Dispatcher

Vandalia, OH · On-site

$35 - $228/hr

This position reports to the Dispatch Manager. Description * Receive and process customer orders with a strong emphasis on accuracy and completeness. * Ensure you obtain complete and accurate details ...

Dispatcher

Troy, OH · On-site

$20.50/hr

Dispatcher Transdev in Troy, OH is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer ...

Dispatcher

Troy, OH · On-site

$20.50/hr

Dispatcher Transdev in  Troy, OH is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking ...

Paid holidays (8); paid vacation and personal days The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the plans developed by ...

Create loads in dispatch system * Divide dispatch responsibilities with other team members * Enter incidents into KITS (incident reporting system) Qualifications * High school diploma or equivalent ...

Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the ...

Create loads in dispatch system * Divide dispatch responsibilities with other team members * Enter incidents into KITS (incident reporting system) Qualifications * High school diploma or equivalent ...

Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the ...

2nd Shift Dispatcher

Vandalia, OH · On-site

$18 - $19.50/hr

Dispatcher Location: 1655 Capstone Way, Vandalia, OH 45377 Department: Operations Job Status: Full-Time Reports to: Shift Supervisor POSITION SUMMARY The Dispatcher oversees and coordinates the ...

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Dispatcher information

See Springfield, OH salary details

$10

$19

$30

How much do dispatcher jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for dispatcher in Springfield, OH is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.44 per hour, depending on experience, location, and employer.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

What does a dispatcher do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

How easy is it to get hired as a dispatcher?

Getting hired as a dispatcher generally depends on relevant experience, communication skills, and knowledge of dispatch software or radio systems. Entry-level positions may require a high school diploma, while some roles prefer prior experience or certifications. Job availability can vary by industry and location, but strong organizational skills and the ability to work under pressure are important for success.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.
What are the most commonly searched types of Dispatcher jobs in Springfield, OH? The most popular types of Dispatcher jobs in Springfield, OH are:
What are popular job titles related to Dispatcher jobs in Springfield, OH? For Dispatcher jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Dispatcher jobs in Springfield, OH look for? The top searched job categories for Dispatcher jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Dispatcher jobs? Cities near Springfield, OH with the most Dispatcher job openings:
Infographic showing various Dispatcher job openings in Springfield, OH as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,274 per year, or $19.8 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Job Overview:
Join McAfee Plumbing, Heating, and Cooling as a Dispatcher and play a crucial role in ensuring our customer's homes are serviced promptly. As a Dispatcher, you will be the central communication hub between our customers, field technicians, and various areas of the business operations team. Our Dispatchers are the heartbeat of our service operation. In this role, you'll coordinate technicians in the field, support customers when they need us most, and ensure every service appointment runs as smoothly and efficiently as possible. Your ability to communicate, adapt, and make quick decisions will directly impact customer satisfaction and team success.
Key Responsibilities:
  • Coordinating Service Requests: Efficiently schedule and dispatch service calls to field technicians.
  • Communication Point: Act as the main point of contact for field teams, customers, and management.
  • Problem-solving: Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
  • Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations.
  • Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents.
  • Priority Response: Coordinate priority response efforts when necessary.
  • Resource Allocation: Ensure efficient allocation of resources to meet operational demands.
  • Collaboration: Work closely with other departments to streamline processes and improve service delivery.

Qualifications:
  • 2+ years experience call center experience along with; 2+ years of dispatch experience highly preferred
  • HVAC, Plumbing, Electrical, or other service-based industry experience is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in basic computer applications and call center software. Service Titan experience is a plus.

Benefits:
  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: PTO and paid holidays
  • Training and development: Ongoing opportunities for professional growth and advancement.
  • Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Work Environment:
This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.
#MCA
Pay Range
$1-$9,000,000,000 USD