Dispatcher Jobs in Rome, NY (NOW HIRING)

Objective: Assist with managing the delivery department to maximize safety, efficiency and customer service.

Salary: $50,000 - $60,000 annually depending on experience

Job Responsibilities:

Ensure compliance of all DOT regulations

Ensure Delivery Department is appropriately staffed at all times

Monitor terminal time and review MobileCast daily with drivers

Oversee morning delivery logistics

Oversee PM Dispatch

Be the backup for AM and PM Dispatch

Be the backup for routers

Daily dispatch of vehicle, drivers and equipment

Formulate and maintain delivery schedules and route

Conduct regular checks on delivery drivers

Track and maintain employee hours for payroll

Maintain DOT Files

Conduct regular performance evaluations of delivery personnel

Distribute Mobilecast equipped phone units accordingly to drivers during dispatch

Distribute route books and documentation to drivers during dispatch

Ensure every order scheduled for delivery is set up for dispatch and delivered on time.

Handle and track driver phone calls regarding customer issues

Ensure timely filing of any and all insurance or accident reports

Resolve customer complaints

Other duties as assigned

Job Requirements:

Associate or Bachelors in related major preferred

Excellent written and oral communication

Strong computer knowledge, especially Excel and Word

Previous transportation / delivery dispatch experience preferred

Managerial Experience with excellent decision making ability

Ability and willingness to work independently

Physical Demands:

Sufficient manual dexterity to operate business equipment including, but not limited to, forklifts, hand jacks, etc.

Climbing stairs and inclined surfaces on an occasional basis

Walking on hard surfaces on a frequent basis

Frequent exposure to temperatures ranging from 30 - 100 degrees F on a seasonal basis

Two handed lifting of up to 40 pounds from floor to shoulder height on an occasional basis

Two handed lifting of kegs up to 160 pounds from floor to waist

*This description is not intended to create a written or implied contract and maybe modified by the company at its discretion. Additionally, no verbal agreements made by a supervisor or other company representative are considered binding. Employment with the company is at-will and may be terminated by either the employee or the company at any time, with or without cause or notice.

The Sheehan Family Companies are proud to be an equal opportunity employer. We believe in an inclusive culture that provides mutual respect with salary advancement based on merit and individual performance. Sheehan Family Companies is committed to equal employment opportunities and does not discriminate against any protected class. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

• In applying for this job and providing your phone number, you are authorizing the Sheehan Family Companies to contact you via text message for recruiting purposes. You may opt out of text messaging at any time.

TJ Sheehan is a proud Anheuser-Busch distributor offering an unmatched product portfolio of domestic, import and craft beers, ciders, artisanal wines, spirits, non-alcoholic beverages and more to our customers across Central and Western New York.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.