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Dispatcher Manager Jobs in Springfield, MO (NOW HIRING)

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

This is an opportunity to enter the fleet management world with little to no logistics experience ... Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

This is an opportunity to enter the fleet management world with little to no logistics experience ... Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · On-site

This is an opportunity to enter the fleet management world with little to no logistics experience ... Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ...

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All JobsDispatcher JobsDispatcher Manager JobsDispatcher Manager Jobs in Springfield, MO

Dispatcher Manager information

See Springfield, MO salary details

$25.3K

$53K

$87.3K

How much do dispatcher manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dispatcher manager in Springfield, MO is $53,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $60,300.00 per year, depending on experience, location, and employer.

What is a dispatcher manager?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What are the key skills and qualifications needed to thrive as a dispatcher manager?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

What are some common challenges faced by dispatcher managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What does a dispatcher manager do?

A dispatcher manager oversees the coordination and scheduling of transportation or delivery services, ensuring that drivers or field staff are assigned tasks efficiently. They monitor operations, communicate with drivers, handle customer inquiries, and use dispatch software to optimize routes and maintain service quality.

What are the most commonly searched types of Dispatcher jobs in Springfield, MO?

The most popular types of Dispatcher jobs in Springfield, MO are:

What are popular job titles related to Dispatcher Manager jobs in Springfield, MO?

For Dispatcher Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Dispatcher Manager jobs in Springfield, MO look for?

The top searched job categories for Dispatcher Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Dispatcher Manager jobs?

Cities near Springfield, MO with the most Dispatcher Manager job openings:

Dispatcher Manager jobs near you

3rd Shift Dispatcher/Alarm 9pm-7am (Signing Bonus Included)

Federal Protection Inc

Republic, MO • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job Description
Job Description
Federal RESPONSE CENTER, INC.®

2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192

Alarm Operator (Customer Service and Security Alarm Dispatcher)

SUMMARY DESCRIPTION:

  • Under general direction of Response Center Manager, responsible for monitoring security and life safety alarm systems, dispatching law enforcement/first responders, and coordinating service requests from customers
  • Currently seeking candidates for 3rd shift (9:00 pm- 7:00 am)
  • Rotating schedule including some weekends (4 to 5 days on / 3 to 4 days off)
  • Opportunity for advancement & specialization
  • Multi-Tier training program provides essential employee-development and offers additional compensation upon graduation of each tier
  • Shift Differential for 2nd and 3rd shift
  • This is a fast paced position that is challenging but rewarding. As an alarm monitoring agent you will work on a team to help protect our customers, their families, and their businesses.
  • $1,500 Signing Bonus Included

JOB REQUIREMENTS:

Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:

1. High School Diploma or GED.

2. Monitoring/Dispatching experience preferred.

KNOWLEDGE:

Customer Service, Multi-line phones, life-safety

Microsoft Office; primarily Outlook, Microsoft Excel and Word.

SKILLS:

Excellent customer service skills with co-workers and customers by telephone. Computer based dispatching and service call scheduling helpful but not required. Good documentation and data entry skills. Accurate typing and 10-key skills. Must be detail oriented and very organized with superior telephone, written & verbal communication, and interpersonal skills. Must have confidence to work independently, but responsive to team environment.

ABILITY:

Multi task ability and stress tolerance. Must be able to effectively communicate and articulate with technicians and customers professionally. Must be able to problem solve, be a quick thinker and resourceful. Strong phone presence, with the ability to speak clearly and project voice. Must have the physical ability to bend down to get into file and to lift up to 50 lbs.

FLSA STATUS:

Non-Exempt


Work Remotely

  • No

Job Type: Full-time

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