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Dispatcher Cordinator Jobs (NOW HIRING)

Custom Electrical Services

Service Cordinator - CSR

Clive, IA · On-site

$15 - $20.50/hr

Customer Service Representative / Dispatcher Custom Electrical Services | Clive, IA Custom Electrical Services is not your average contractor. Founded in 2005 right here in Iowa, we remain locally ...

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Service Cordinator - CSR

Clive, IA • On-site

Custom Electrical Services
Construction • 11 - 50 employees
Learn more about Custom Electrical Servicesexternal

$15 - $20.50/hr

Full-time

Re-posted 13 days ago

Job description

Customer Service Representative / Dispatcher
Custom Electrical Services | Clive, IA

Custom Electrical Services is not your average contractor. Founded in 2005 right here in Iowa, we remain locally owned and operated with a strong reputation for quality work and exceptional customer service across Central Iowa.

We are a growing residential service company and we're hiring ONE high-performing Customer Service Representative/Service Coordinator who thrives in a fast-paced environment and keeps operations running efficiently. If you are organized, detail oriented, and take pride in delivering top tier customer experiences, this is your opportunity.

We maintain a family-like atmosphere where your role matters, your voice is heard, and your performance makes a direct impact.

Why Join Us

  • No nights, no weekends, no holidays — ever
  • Daytime schedule
  • Relaxed, team-oriented work environment
  • Casual dress code
  • Stable, locally owned company with long-term growth

What You Will Do

  • Answer incoming calls and respond to customer inquiries and form submissions
  • Schedule and dispatch service technicians efficiently based on location and workload
  • Monitor technicians and drivers to ensure on time performance and productivity
  • Provide outstanding customer service on every interaction
  • Pull electrical permits
  • Enter and manage job information within company software systems
  • Keep operations organized and running smoothly throughout the day

What We Are Looking For

  • Previous ServiceTitan experience preferred but not required
  • Minimum 6 months of experience in customer service or dispatching preferred
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment without losing attention to detail
  • Self-motivated with the ability to work independently and as part of a team

If you are dependable, driven, and ready to be part of a company that values your contribution, we want to hear from you.

Apply today and take the next step in your career.