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Dispatch Service Coordinator Jobs (NOW HIRING)

ARC Mechanical

Service Coordinator

Wilmington, MA · On-site

$21.50 - $27.25/hr

ARC Mechanical is adding a Service Coordinator to our team. The HVAC / Refrigeration Service ... Schedule and dispatch Service Operations Technicians to appropriate service appointments.

Kelvin Group

Service Coordinator

Wilmington, MA · On-site

$21.50 - $27.25/hr

The HVAC / Refrigeration Service Coordinator is responsible for supporting our field staff of over ... Schedule and dispatch Service Operations Technicians to appropriate service appointments.

Kelvin Group

Service Coordinator

Wilmington, MA · On-site

$25 - $30/hr

The HVAC / Refrigeration Service Coordinator is responsible for supporting our field staff of over ... Schedule and dispatch Service Operations Technicians to appropriate service appointments.

Time Manufacturing

Service Coordinator

New Caney, TX · On-site

$16.75 - $21.25/hr

Service Coordinator Location: New Caney, TX (North Houston) Division: Versalift, a TIME ... Dispatch service calls to technicians based on availability and job priority. * Track service ...

ARC Mechanical

Service Coordinator

Wilmington, MA · On-site

$21.50 - $27.25/hr

The HVAC / Refrigeration Service Coordinator is responsible for supporting our field staff of over ... Schedule and dispatch Service Operations Technicians to appropriate service appointments.

Evergreen Plumbing

Dispatch Coordinator

Salem, OR · On-site

$18 - $25/hr

Schedule, assign, and dispatch service technicians based on job priority, location, and skill level ... Technician Coordination (15%) * Relay detailed job information, including work scope, safety ...

HVH Mechanical Partners

Service Coordinator

Covington, GA · On-site

$16.75 - $21.25/hr

We are seeking a highly organized and proactive Service Coordinator / Dispatch Coordinator to support daily service operations and act as a key liaison between customers, field technicians, and ...

Robert Half

Service Coordinator (MST/PST)

Saint Paul, MN · Remote

$19 - $21/hr

Dispatch technicians to customer locations based on urgency, availability, and service priority ... and coordinating schedule execution. * Work closely with field and area leadership to address ...

Axis Water Technologies

DISPATCHER

Lubbock, TX · On-site

$15 - $18/hr

Service Coordinator / DispatcherAbout the Role Axis Water Technologies is seeking a highly organized and customer-focused Service Coordinator / Dispatcher to oversee daily service operations and ...

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Dispatch Service Coordinator information

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How much do dispatch service coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for dispatch service coordinator in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Service Coordinator vs Dispatch Supervisor?

AspectDispatch Service CoordinatorDispatch Supervisor
CredentialsHigh school diploma or equivalent; certifications in logistics or customer service often preferredSimilar credentials; often requires more experience in dispatch or logistics
Work EnvironmentOffice setting, coordinating daily dispatch activitiesOffice or warehouse setting, overseeing dispatch teams
Employer & Industry UsageUsed in transportation, logistics, emergency servicesCommon in transportation, fleet management, emergency response
Search & Comparison IntentPeople comparing roles for entry to mid-level dispatch positionsIndividuals seeking supervisory or team lead roles in dispatch

The Dispatch Service Coordinator handles daily dispatch operations, coordinating schedules and communicating with drivers or service providers. The Dispatch Supervisor oversees dispatch teams, manages workflows, and ensures operational efficiency. While both roles require similar credentials and work environments, the supervisor position involves more leadership responsibilities and oversight of staff.

Is dispatch service coordinator a stressful job?

A dispatch service coordinator role can be stressful due to the need to manage multiple schedules, respond quickly to urgent requests, and coordinate communication between drivers and clients. The job often requires strong organizational skills, attention to detail, and the ability to work under pressure, especially during peak hours or emergencies.

What does a dispatch service coordinator do?

A dispatch service coordinator manages the scheduling and coordination of transportation or delivery services, ensuring that drivers or technicians are assigned to jobs efficiently. They communicate with clients, drivers, and other team members, often using dispatch software, and monitor service progress to meet deadlines and customer needs.

What cities are hiring for Dispatch Service Coordinator jobs?

Cities with the most Dispatch Service Coordinator job openings:

What states have the most Dispatch Service Coordinator jobs?

States with the most job openings for Dispatch Service Coordinator jobs include:

What are popular job titles related to Dispatch Service Coordinator jobs?

For Dispatch Service Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Dispatch Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.

Service Coordinator

Wilmington, MA • On-site

ARC Mechanical
See more jobs at ARC Mechanicalexternal

$21.50 - $27.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description:

ARC Mechanical is adding a Service Coordinator to our team. The HVAC / Refrigeration Service Coordinator is responsible for supporting our field staff of over 100 technicians. This is an onsite position, based out of our office in Wilmington, MA.


Key Responsibilities:

  • Assist in coordinating of parts and equipment to field staff.
  • Receive service requests via phone and e-mail.
  • Schedule and dispatch Service Operations Technicians to appropriate service appointments.
  • Accurately record service requests in our dispatch system and assess urgency.
  • Assign work orders to the appropriate service technician.
  • Continuously communicate with the customer through the work order life cycle.
  • Follow up on service requests that need additional work.
  • Keep service notes and schedule up to date.
  • Schedule Preventive Maintenance tasks.
  • Assure customer procedures are followed.
  • Functions as the primary interface between the customer, and internal expertise surrounding all service activities.
  • Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff.
  • Champion service module of ERP and maximize efficiencies through interrogation and analysis of key data.
  • Manage work order life cycle from start of service event until completion, approve completed work to be billed.
  • Standard hours will be 7:00am-4:00pm.
Requirements:
  • A minimum of 3 years’ experience working with technicians and customers in a high performing services business, preferably in the HVAC/Refrigeration market.
  • Strong business acumen including a solid understanding of service contracts, an eye for detail and superior customer service skills.
  • Must be a proactive leader with a proven track record of dispatching and directing the efforts of field technicians in response to customer needs.
  • Possesses a high level of initiative coupled with the intuition to make sound decisions quickly.
  • Experience working in a technical environment (HVAC/industrial refrigeration) is strongly preferred.


Benefits:

  • Eligible for healthcare benefits on Day 1 of employment:
    • Medical, dental, vision, and prescription drug coverage
    • Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
    • Health Savings Account (HSA)
    • Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
    • Accident Hospital Indemnity
    • Company-paid Short and Long-term Disability Insurance
    • Pet Insurance
  • Employer matched 401(k) saving plan (with Roth option)
  • Weekly paycheck
  • Generous paid holiday schedule (11 days per year)
  • Paid time off (vacation + sick time)
  • Learning & Development programs
  • Employee Referral Bonus Program
  • Tuition Reimbursement


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