Dispatch Rider Jobs in Texas (NOW HIRING)

Description

SUMMARY

Primary duties are to operate MOUTD EZ-Rider Transit vehicles over an established route or an established schedule and deliver transportation services for the general public in a safe and timely manner with quality customer service within the Midland Odessa Metropolitan area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Complete training and development classes as provided by the direct supervisor
• Knowledge of city of Odessa and Midland urban street network leading to ability to drive any and all routes in Midland and Odessa.
• Safely operate revenue service vehicle (fixed-route/para-transit) irrespective of weather, traffic and road conditions and be consistent with timing and schedules provided by scheduler/dispatch, printed route maps, or directed by the Director of Operations.
• Comply with federal mandates and local policies as they relate to assisting boarding and departing passengers with disabilities in a safe, courteous, and conscientious manner.
• Comply with CFR Title 49 (Subtitle A, Section 37.167), which states that operators will, "....announce at least transfer points with other fixed routes, other major intersections and destination points, and intervals along a route sufficient to permit individuals with visual impairments or other disabilities to be oriented to their locations.
• Perform and report findings on pre-trip/post-trip inspection of assigned vehicles as requested by Director of Operations and or the General Manager.
• Follow fare collection policies for fixed-route and para transit service; operate electronic fare box system, and report issues or concerns to direct supervisor.
• Complete reports as requested by Director of Operations and or the General Manager for passenger trips, revenue, and revenue hour and mile collection
• Consistent attendance is a requirement for this position.
• Interact with general public, and all MOUTD EZ-Rider passengers in a professional and courteous manner at all times.
• Some outside working hours may be required for special events or Safety Training.
• The Director of Operations assigns all work schedules and approves all leave or schedule assignment changes in advance. Shifts and schedules may vary EZ-Rider during regular operating hours.
• Operators are responsible for being available for all MOUTD EZ-Rider scheduled operating hours which is M-F 5:35 AM to 7:45 PM and Saturday 7:30 AM to 4:30 PM.
• MOUTD EZ-Rider reserves the right to change shift and schedules as needed to accommodate customer need.
• Must have reliable transportation to report to shift as assigned.

SUPERVISORY RESPONSIBILITIES

None

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• After training, must possess and maintain a Class B Texas Commercial Driver's License with appropriate endorsements.
• Must possess a high school diploma or a GED or equivalent.
• Must undergo and pass a DOT physical examination and must have a negative drug screen.
• While employed as an operator, the employee must submit to and pass random drug and alcohol testing,
• May not have any DWIs (unless approved by senior management).
• Must be able to communicate effectively with passengers.

EDUCATION and/or EXPERIENCE

Adequate: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Adequate: Ability to read and interpret documents such as safety correspondence, maps, operating and maintenance instruction, and procedural manuals. Ability to read, write and understand routine incident/accident reports and correspondence. Ability to speak effectively before groups, customers and employees.

MATHEMATICAL SKILLS

Minimal: Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Minimal: Ability to navigate point and click software and operate basic computerized equipment after instruction.

REASONING ABILITY

Adequate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve.

CERTIFICATES, LICENSE, REGISTRATIONS

Must maintain a Class (B) Commercial Driver's License with appropriate endorsements.