Dispatch Operations Manager Jobs in North Augusta, SC

Company Overview

Who is Costa Farms? We’re one of the world’s largest horticultural growers—but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we’ve grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 people: engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists!

Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone’s life.

True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We’re also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts.

We cultivate plants, as well as a winning culture. Join the team, and you’ll find opportunities to learn and grow. You’ll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You’ll support and be supported by a team that cares about each other, our customers, our consumers, and our community.

You’ll also find right away that Costa Farms is committed to providing a diverse environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law.

DESCRIPTION:

The Associate Terminal Manager supports the daily operations of the terminal, ensuring efficient coordination of dispatch, yard flow, and driver activities. This role contributes to the timely and accurate delivery of plant goods, supports equipment readiness, and collaborates with internal and external teams. The position requires strong organizational skills and a proactive approach to problem-solving.

RESPONSIBILITIES

• Support daily terminal operations, including dispatch, yard flow, and driver coordination to ensure smooth logistics execution.
• Monitor driver schedules, routes, and performance to help ensure timely, accurate, and efficient deliveries.
• Utilize transportation and routing software (TMS/ERP) to assist with order planning, execution, and real-time adjustments.
• Track and report on key performance indicators (KPIs) such as on-time delivery rates, damage incidents, and container recovery metrics.
• Support compliance efforts by monitoring vehicle inspections and ensuring alignment with DOT regulations and safety standards.
• Promote and uphold safety protocols while maintaining terminal cleanliness and operational readiness.
• Coordinate with fleet and maintenance teams to ensure equipment availability and adherence to preventative maintenance schedules.
• Attend meetings as needed to support cross-functional coordination and operational planning.
• Assist in managing the recovery and inventory tracking of racks, pallets, and containers from retail sites.
• Partner with internal/external teams, including logistics, growers, and the OU to align transportation needs with order volume and seasonal demands.
• Participate in vendor and carrier communications to resolve issues and maintain strong working relationships.
• Assist with seasonal operational planning and execution, including route optimization, and resource allocation.
• Collaborate with internal stakeholders to incorporate strategic opportunities into development programs that drive team growth and organizational success.
• Implement and evaluate initiatives aimed at enhancing operational efficiency, capabilities, and team performance.
• Provide guidance and support to employees and teams on specific tasks, procedures, and initiatives.
• Facilitate communication and coordination between relevant departments to ensure alignment and execution.

Additional Responsibilities

• Availability for flexible schedule changes based on business needs (including but not limited to seasonal demand and additional hours outside of the regular work schedule, such as weekends, nights, and holidays).
• Collaborate with cross-functional teams to gather information or help as required.
• Perform additional duties as required.

QUALIFICATIONS

• 3 to 5 years of experience in trucking, logistics, or transportation operations.
• 1to 3 years of leadership or supervisory experience in a fast-paced environment.
• Bachelor’s degree or certification in Supply Chain Management, Transportation, Logistics, Business Administration, or a related field is a plus
• Strong understanding of transportation management systems (TMS), enterprise resource planning (ERP) tools, and routing software.
• Ability to manage multiple priorities and adapt to seasonal operational demands.
• Knowledge of DOT regulations and safety compliance standards.
• Excellent communication and interpersonal skills, Spanish is a plus
• Proficient in Microsoft Office Suite, with a strong emphasis in Excel
• Experience with Power BI, is a plus
• Flexibility to adapt to changing priorities and work schedules as needed.

Physical Demands

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Primarily involves sitting, with occasional requirements to stand, walk, or lift objects to a certain weight.

Work Environment:

The role is fully in Office and involves utilizing standard office equipment, such as computers, monitors, keyboards, mice, telephones, and other essential digital tools required for daily tasks.

• Indoor Office Environment: The role is primarily office-based, which may include open spaces with background noise from conversations, office equipment, and phone calls. Occasionally, tasks may require working outdoors in various weather conditions.

SKILLS

• Excellent communication, organizational, and problem-solving skills.
• Superior organizational skills and strong self-motivation, with a proactive approach to problem-solving and continuous improvement.
• Ability to effectively operate both independently and as part of a team
• Demonstrated ability to work well in a team-oriented environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong analytical and critical thinking abilities. Capable of identifying problems, evaluating options, and implementing practical solutions.
• Effective time management skills to complete tasks within deadlines and maintain productivity.
• Ability to troubleshoot and resolve issues efficiently.

COMPETENCIES

• Ensures accountability
• Action Oriented
• Manages complexity
• Decision quality
• Directs work
• Plans aligns
• Drives results

All applicants must be work-authorized.

Costa Farms will not sponsor any visa for this position.

After applying, follow us on LinkedIn to stay up to date on what’s happening around Costa Farms and to start becoming part of our family. Come Grow with Us™!

Costa Farms offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Health Savings Account, Flexible Spending Account, and Dependent Care
• Telemedicine/ Mental Health Services
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Supplemental Insurance (Aflac)
• Growth Opportunities
• Challenging and exciting work environment
• Costa Farms Scholarship
• Employee discounts on plants

Costa Farms headquarters also has:

• On-site gym with showers
• Subsidized on-site cafeteria, a quiet room, and indoor games
• Love Where You Work activities throughout the year