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Dispatch Operations Manager Jobs in Turbeville, SC

Report all deficiencies as they arise to dispatch and/or Division Operations Manager. * Initiate corrective action for any unsafe or environmentally unsound condition. Report situation in accordance ...

New

Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling. * Experience with telecommunication dispatching and project management

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...

Dock Supervisor

Florence, SC · On-site

$63K - $92K/yr

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...

Warehouse Manager

Florence, SC · On-site

$40K - $50K/yr

As a Warehouse Manager, you will play a crucial role in managing and overseeing warehouse operation ... time dispatch to the field. * Installer truck stock replenishment - plan and execute truck ...

Entry Level Manager

Sumter, SC

$18 - $20/hr

You'll play a critical role in supporting store operations, driving performance, and developing ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...

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Dispatch Operations Manager information

See Turbeville, SC salary details

$26.2K

$55K

$90.5K

How much do dispatch operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for dispatch operations manager in Turbeville, SC is $54,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $62,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What cities near Turbeville, SC are hiring for Dispatch Operations Manager jobs? Cities near Turbeville, SC with the most Dispatch Operations Manager job openings:

Full-time

Posted 8 days ago


Job description

The Operations Manager is responsible for ensuring that customer needs are met while implementing the policies and procedures of One Hour Heating amp; Air Conditioning®. The OM will manage, guide and set profit margin and service expectations for IAQ manager, install manager and IAQ manager, supervisors and field staff while ensuring the safe and efficient delivery of HVAC services and products.
Primary responsibilities:
  • Develops and implements best operational practices while continually focusing on continuous improvement and process enhancements to achieve budgeted call count, average ticket, revenue and gross margins.
  • Oversees company spend to include labor, vendor agreements, inventory, and fleet.
  • Responsible for facilities management, inspections, maintenance, and repair so as to ensure protection of company assets.
  • Oversees safety compliance to include employee training, safety tracking, employee compliance assessments, and incident investigations are completed properly and corrective actions are implemented when necessary.
  • Ensures all personnel adhere to OSHA safety standards and team members are safety conscious at all times.
  • Works with the team in certifying the functional requirements of the tenants of the Health, Safety, and Environmental program are completed and the resources necessary for completion are available.
  • Maintains compliance of licensing, permitting, and code requirements including but not limited to EPA, DOT, NC and South Carolina code.
  • Manages and develops Service, Install and IAQ staff to include recruiting, hiring, retention, termination, discipline, scheduling, setting work priorities, conducting staff meetings, evaluating performance and directing work assignments to maximize production.
  • Evaluates workloads and personnel schedules to maximize efficiency in achieving profit and customer satisfaction objectives.
  • Maintains training of field personnel on systems, tools, and procedures utilizing in-house training, ride-along, Success Academy®, webinars, and online training programs.
  • Provides coaching, feedback, and ongoing technical and communication training to all subordinates to increase performance.
  • Reviews service paperwork and ensures all field personnel adhere to procedural standards of reporting and documentation.
  • Assists the dispatching operation in ensuring appropriate technician selection for the type of service.
  • Ensures accurate documentation of dispatch, arrival, and completion times.
  • Participates in all company sponsored training classes.
  • Effectively manages conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.
  • Weekly communication with HR with regards to hiring and manpower planning.
  • Maintains a professional image at all times by:
    • Wearing only company approved and provided One Hour apparel.
    • Following safety policies and procedures.
    • Abiding by ALL One Hour standards of performance and code of ethics.
    • Maintaining a courteous demeanor with all customers and associates.
    • Maintaining company vehicles, ensuring cleanliness and organization, both inside and out.
    • Respecting the company’s and customer’s property.
    • Ensuring all team members represent the company in a professional manner at all times.
Required knowledge, skills and abilities:
  • Must have a minimum of 10 years of verifiable managerial, technical, and sales experience in HVAC or related field.
  • Must have comprehensive knowledge of current HVAC products. Consistent track record of meeting/exceeding annual revenue goals.
  • Ability to train and develop team members for promotions within
  • Ability to understand effects of economic, financial, and market conditions on the business.
  • Excellent negotiation, communication, and presentation skills.
  • Knowledge of local codes and permitting requirements.
  • Computer proficiency to include Microsoft Word and Excel.
  • Large group office management experience.
  • Valid driver’s license and a clean driving record.
Performance KPIs
  • Meet/Exceed all budgeted Service, Install and IAQ KPIs
    • Call counts
    • Average tickets
    • Service and IAQ revenues
    • Gross margins
  • Achieve and maintain a callback rate lt;3%
  • First time inspection acceptance rate of 95%
  • Employee retention rate gt; 90%
Educational/certification requirements:
  • GED or High School Diploma.
  • EPA certification.
  • NATE certification
Preferred qualifications:
  • Associate’s degree in related field.
  • North Carolina and South Carolina contractor licenses.
Environmental conditions:
  • General office and field service environment.
  • Extended work hours to include day and/or evening shifts.
  • Local travel.
Physical requirements:
  • Ability to work under stressful conditions
  • Must be able to work extended hours, nights or weekends.
  • Ability to stand, walk, and climb ladders and stairs.
  • Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
  • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
  • Work assignments may be performed with or without reasonable accommodation to a known disability.