Assists the dispatching operation in ensuring appropriate technician selection for the type of ... Effectively manages conflict resolution with clients through clear communication, addressing all ...
Assists the dispatching operation in ensuring appropriate technician selection for the type of ... Effectively manages conflict resolution with clients through clear communication, addressing all ...
Operations Supervisor
Sumter, SC · On-site
Report all deficiencies as they arise to dispatch and/or Division Operations Manager. * Initiate corrective action for any unsafe or environmentally unsound condition. Report situation in accordance ...
New
Operations Supervisor
Sumter, SC · On-site
Report all deficiencies as they arise to dispatch and/or Division Operations Manager. * Initiate corrective action for any unsafe or environmentally unsound condition. Report situation in accordance ...
New
Works closely with Operations Managers and Dispatch to improve route efficiencies and identify problem or unsafe accounts. * Performs all duties as scheduled by Operations Manager and Dispatch ...
Works closely with Operations Managers and Dispatch to improve route efficiencies and identify problem or unsafe accounts. * Performs all duties as scheduled by Operations Manager and Dispatch ...
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
New
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
New
CDL Truck Driver Roll Off, 401k, Benefits Day 1, PTO
$20.25 - $25.75/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
CDL Truck Driver Roll Off, 401k, Benefits Day 1, PTO
$20.25 - $25.75/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Project Manager
Florence, SC · On-site
Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling. * Experience with telecommunication dispatching and project management
Project Manager
Florence, SC · On-site
Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling. * Experience with telecommunication dispatching and project management
Operational Integration amp; Client Delivery Oversight * Collaborate closely with Division Manager, Dispatch, and Field Supervisors. * Participate in scope validation and job planning discussions.
Operational Integration amp; Client Delivery Oversight * Collaborate closely with Division Manager, Dispatch, and Field Supervisors. * Participate in scope validation and job planning discussions.
Account Manager
Sumter, SC · On-site
Operational Integration & Client Delivery Oversight * Collaborate closely with Division Manager, Dispatch, and Field Supervisors. * Participate in scope validation and job planning discussions.
Account Manager
Sumter, SC · On-site
Operational Integration & Client Delivery Oversight * Collaborate closely with Division Manager, Dispatch, and Field Supervisors. * Participate in scope validation and job planning discussions.
Dock Supervisor
Florence, SC · On-site
Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...
Dock Supervisor
Florence, SC · On-site
Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...
Dock Supervisor
Florence, SC · On-site
Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...
Dock Supervisor
Florence, SC · On-site
Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...
Dock Supervisor
Florence, SC · On-site
$63K - $92K/yr
Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...
Dock Supervisor
Florence, SC · On-site
$63K - $92K/yr
Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...
Warehouse Manager
Florence, SC · On-site
$40K - $50K/yr
As a Warehouse Manager, you will play a crucial role in managing and overseeing warehouse operation ... time dispatch to the field. * Installer truck stock replenishment - plan and execute truck ...
Quick apply
Warehouse Manager
Florence, SC · On-site
$40K - $50K/yr
As a Warehouse Manager, you will play a crucial role in managing and overseeing warehouse operation ... time dispatch to the field. * Installer truck stock replenishment - plan and execute truck ...
Field Services Engineer
Sumter, SC · On-site
$62K - $75K/yr
Roles & Responsibilities Manage day-to-day operation based on onsite support services, ticket management, KPI, escalation, IMAC, Break fixes, dispatch support t, asset delivery part DaaS service ...
Field Services Engineer
Sumter, SC · On-site
$62K - $75K/yr
Roles & Responsibilities Manage day-to-day operation based on onsite support services, ticket management, KPI, escalation, IMAC, Break fixes, dispatch support t, asset delivery part DaaS service ...
Entry Level Manager
Sumter, SC · On-site
$18 - $20/hr
You'll play a critical role in supporting store operations, driving performance, and developing ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...
Entry Level Manager
Sumter, SC · On-site
$18 - $20/hr
You'll play a critical role in supporting store operations, driving performance, and developing ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...
Xray Technologist :: Full time :: Evenings
Florence, SC · On-site
$28 - $35/hr
Regularly communicate with dispatch and management. * Communicate efficiently and interact ... Maintain required State licenses and/or ARRT Certification , health requirements, and operational ...
Quick apply
Xray Technologist :: Full time :: Evenings
Florence, SC · On-site
$28 - $35/hr
Regularly communicate with dispatch and management. * Communicate efficiently and interact ... Maintain required State licenses and/or ARRT Certification , health requirements, and operational ...
... Dispatch Center or County Emergency Operations Center during disaster operations if required ... managers, employees, law enforcement, attorneys, emergency response agency employees and the ...
Quick apply
... Dispatch Center or County Emergency Operations Center during disaster operations if required ... managers, employees, law enforcement, attorneys, emergency response agency employees and the ...
CDL‑A Trainee Recent Graduate - Paid Training
Manning, SC · On-site
$76K - $93K/yr
... vehicle operation, hours‑of‑service compliance, time management, and customer service ... Maintain professional communication with dispatch, customers, and company personnel. * Minimum ...
Quick apply
CDL‑A Trainee Recent Graduate - Paid Training
Manning, SC · On-site
$76K - $93K/yr
... vehicle operation, hours‑of‑service compliance, time management, and customer service ... Maintain professional communication with dispatch, customers, and company personnel. * Minimum ...
Dispatch Operations Manager information
See Turbeville, SC salary details
$26.2K - $32.1K
4% of jobs
$32.1K - $37.9K
13% of jobs
$42.3K is the 25th percentile. Wages below this are outliers.
$37.9K - $43.8K
11% of jobs
$43.8K - $49.6K
19% of jobs
The median wage is $50.6K / yr.
$49.6K - $55.4K
19% of jobs
$60K is the 75th percentile. Wages above this are outliers.
$55.4K - $61.3K
12% of jobs
$61.3K - $67.1K
9% of jobs
$67.1K - $73K
7% of jobs
$73K - $78.8K
5% of jobs
$78.8K - $84.7K
1% of jobs
$84.7K - $90.5K
0% of jobs
$26.2K
$55K
$90.5K
How much do dispatch operations manager jobs pay per year?
What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?
| Aspect | Dispatch Operations Manager | Dispatch Coordinator |
|---|---|---|
| Responsibilities | Oversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveries | Schedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks |
| Required Credentials | High school diploma or equivalent; experience in logistics or transportation; leadership skills | High school diploma or equivalent; experience in dispatch or customer service |
| Work Environment | Office-based with some field oversight; leadership role in logistics | Office-based; direct communication with drivers and clients |
| Industry Usage | Common in transportation, logistics, and delivery companies | Used across similar industries for daily dispatch tasks |
The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.
How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?
What is a dispatch operations manager?
What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?
Job description
- Develops and implements best operational practices while continually focusing on continuous improvement and process enhancements to achieve budgeted call count, average ticket, revenue and gross margins.
- Oversees company spend to include labor, vendor agreements, inventory, and fleet.
- Responsible for facilities management, inspections, maintenance, and repair so as to ensure protection of company assets.
- Oversees safety compliance to include employee training, safety tracking, employee compliance assessments, and incident investigations are completed properly and corrective actions are implemented when necessary.
- Ensures all personnel adhere to OSHA safety standards and team members are safety conscious at all times.
- Works with the team in certifying the functional requirements of the tenants of the Health, Safety, and Environmental program are completed and the resources necessary for completion are available.
- Maintains compliance of licensing, permitting, and code requirements including but not limited to EPA, DOT, NC and South Carolina code.
- Manages and develops Service, Install and IAQ staff to include recruiting, hiring, retention, termination, discipline, scheduling, setting work priorities, conducting staff meetings, evaluating performance and directing work assignments to maximize production.
- Evaluates workloads and personnel schedules to maximize efficiency in achieving profit and customer satisfaction objectives.
- Maintains training of field personnel on systems, tools, and procedures utilizing in-house training, ride-along, Success Academy®, webinars, and online training programs.
- Provides coaching, feedback, and ongoing technical and communication training to all subordinates to increase performance.
- Reviews service paperwork and ensures all field personnel adhere to procedural standards of reporting and documentation.
- Assists the dispatching operation in ensuring appropriate technician selection for the type of service.
- Ensures accurate documentation of dispatch, arrival, and completion times.
- Participates in all company sponsored training classes.
- Effectively manages conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.
- Weekly communication with HR with regards to hiring and manpower planning.
- Maintains a professional image at all times by:
- Wearing only company approved and provided One Hour apparel.
- Following safety policies and procedures.
- Abiding by ALL One Hour standards of performance and code of ethics.
- Maintaining a courteous demeanor with all customers and associates.
- Maintaining company vehicles, ensuring cleanliness and organization, both inside and out.
- Respecting the company’s and customer’s property.
- Ensuring all team members represent the company in a professional manner at all times.
- Must have a minimum of 10 years of verifiable managerial, technical, and sales experience in HVAC or related field.
- Must have comprehensive knowledge of current HVAC products. Consistent track record of meeting/exceeding annual revenue goals.
- Ability to train and develop team members for promotions within
- Ability to understand effects of economic, financial, and market conditions on the business.
- Excellent negotiation, communication, and presentation skills.
- Knowledge of local codes and permitting requirements.
- Computer proficiency to include Microsoft Word and Excel.
- Large group office management experience.
- Valid driver’s license and a clean driving record.
- Meet/Exceed all budgeted Service, Install and IAQ KPIs
- Call counts
- Average tickets
- Service and IAQ revenues
- Gross margins
- Achieve and maintain a callback rate lt;3%
- First time inspection acceptance rate of 95%
- Employee retention rate gt; 90%
- GED or High School Diploma.
- EPA certification.
- NATE certification
- Associate’s degree in related field.
- North Carolina and South Carolina contractor licenses.
- General office and field service environment.
- Extended work hours to include day and/or evening shifts.
- Local travel.
- Ability to work under stressful conditions
- Must be able to work extended hours, nights or weekends.
- Ability to stand, walk, and climb ladders and stairs.
- Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
- Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
- Work assignments may be performed with or without reasonable accommodation to a known disability.