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Dispatch Operations Manager Jobs in Hialeah, FL (NOW HIRING)

VITAS Healthcare

Dispatcher

Pompano Beach, FL · On-site

$16 - $20/hr

The Dispatcher position is responsible for dispatching orders to Medical Service Technicians (MST ... Assists HME/Operations Manager in resolving issues regarding staff shortages, routes, available ...

VITAS Healthcare

Dispatcher

Pompano Beach, FL

$16 - $20/hr

The Dispatcher position is responsible for dispatching orders to Medical Service Technicians (MST ... Assists HME/Operations Manager in resolving issues regarding staff shortages, routes, available ...

Waste Management

CDL Rear Load Driver

Medley, FL · On-site

Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...

Waste Management

Driver Roll Off

Pompano Beach, FL · On-site

$19.75 - $25.25/hr

Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...

Waste Management

CDL Rear Load Driver

Medley, FL · On-site

Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...

Waste Management

CDL Rear Load Driver

Medley, FL · On-site

Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...

Waste Management

CDL Rear Load Driver

Medley, FL

Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Hialeah, FL

Dispatch Operations Manager information

See Hialeah, FL salary details

$27.2K

$57K

$93.7K

How much do dispatch operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for dispatch operations manager in Hialeah, FL is $56,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $64,800.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Hialeah, FL? For Dispatch Operations Manager jobs in Hialeah, FL, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Hialeah, FL look for? The top searched job categories for Dispatch Operations Manager jobs in Hialeah, FL are:
What cities near Hialeah, FL are hiring for Dispatch Operations Manager jobs? Cities near Hialeah, FL with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Dispatcher

VITAS Healthcare

Pompano Beach, FL • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

VITAS Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

47th of 239 rated social care providers

Job description


The Dispatcher position is responsible for dispatching orders to Medical Service Technicians (MST) utilizing logistics software and tools. Must possess excellent customer service and telephone skills. Daily monitoring and optimizing MST routes to ensure timely completion of ETA's and routine orders. Documenting and following up on order exception communication. Consistent communication-collaboration with local service center management teams. Coordinating, organizing and scheduling daily and on-call deliveries, pick-up, and equipment service needs according to geographic area and availability of MST.
Department Operation
  • Assigns add-on orders to appropriate MST timely.
  • Assists customer service in troubleshooting Home Medical Equipment (HME)issue for patients and families.
  • Assists HME/Operations Manager in resolving issues regarding staff shortages, routes, available equipment and ETA's.
  • Responsible for ongoing communication with MST's during their workday regarding address changes, ETA's, and any other order issues that affect the MST's route.
  • Monitors and checks assigned orders containing critical ETA's
  • Monitors MST productivity throughout the day, and communicates performance issues to HME/Operations Manager.
  • Schedules routine cylinder refills as assigned.
  • Answers inbound calls timely and adheres to call script guidelines.
  • Ensures internal and external customer satisfaction is obtained by answering questions, resolving and using proper telephone etiquette.
  • Assist customer service in processing delivery and pick up orders as assigned.
  • Assists in minimizing overtime through utilization of effective and efficient MST routing and scheduling.
  • Participates in training as required for position.
  • Collaborates with managers to minimize lost equipment.
  • Schedules and organizes daily deliveries, pick-ups and equipment service needs for MST's according to geographic area and availability of employees.
  • Perform other job duties as requested by ACCEL Customer Service Manager.

Professional Development
  • Attend and participate in related Company meetings and/or committees.
  • Complete all required training for the position during the first year of employment.
  • Maintain positive work relations with staff members and customers.
QUALIFICATIONS
  • Possess strong customer service, phone and interpersonal skills.
  • Direct daily routing functions.
  • Experience with medical equipment preferred.
  • Prefer two to five years of related experience.
  • Must be computer proficient.
  • Able to work in a fast-paced environment.
  • Highly organized and ability to multi-task.
  • Able to communicate in the English language. (Bilingual preferred)
  • Familiarity with and ability to navigate throughout VITAS Healthcare service areas.
  • Ability to work unsupervised exercising discretion and independent judgment.

COMPETENCIES:
  • Satisfactorily complete job related competencies.
EDUCATION
  • High school diploma or equivalent.
SPECIAL INSTRUCTIONS TO CANDIDATES
  • EOE/AA M/F/D/V

About Us
VITAS® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard-find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS

What VITAS Healthcare employees say

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Hours and flexibility

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Get the full story on Breakroom

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About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978

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