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Dispatch Operations Manager Jobs in Hialeah, FL (NOW HIRING)

Atlas Air

Manager, ATC Operations

Miami, FL · On-site

The Manager, ATC Operations provides subject matter expertise in Air Traffic Control (ATC ... Maintain advanced proficiency in dispatch systems including Flight Planning, Takeoff and Landing ...

Ace Hardware

WAREHOUSE MANAGER

Hialeah, FL

$16.50/hr

As a talented Dispatch Manager , you will play a crucial role in our operations, ensuring that our customers receive exceptional service. Join us and enjoy a flexible schedule , paid time off , and ...

Zoox

Manager, City Operations

Miami, FL

$144K - $198K/yr

As a Manager, City Operations, you will be pivotal in bringing our autonomous vehicle service to ... Experience in the autonomous vehicle, transportation dispatch, and emergency response industries

Zoox

Manager, City Operations

Miami, FL

$144K - $198K/yr

As a Manager, City Operations, you will be pivotal in bringing our autonomous vehicle service to ... Experience in the autonomous vehicle, transportation dispatch, and emergency response industries

Zoox

Manager, City Operations

Miami, FL · On-site

$144K - $198K/yr

As a Manager, City Operations, you will be pivotal in bringing our autonomous vehicle service to ... Experience in the autonomous vehicle, transportation dispatch, and emergency response industries

Certerra

Dispatch & Fleet Coordinator

Fort Lauderdale, FL · On-site

$50K - $55K/yr

This role is the operational backbone of our field services division. You will ensure the right ... Receive and process service requests from project managers, contractors, and clients; assign ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY: This position is ... Coordinate the acceptance, processing, and dispatch of air cargo shipments. * Monitor flight ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY: This position is ... Coordinate the acceptance, processing, and dispatch of air cargo shipments. * Monitor flight ...

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Showing results 21-40

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Hialeah, FL

Dispatch Operations Manager information

See Hialeah, FL salary details

$27.2K

$57K

$93.7K

How much do dispatch operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for dispatch operations manager in Hialeah, FL is $56,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $64,800.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
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Dispatch Operations Manager jobs near you

Public Safety Dispatcher

St. Thomas University

Miami Gardens, FL • On-site

Full-time

Re-posted 28 days ago

Job description

POSITION SUMMARY:
The University Public Safety Communications Dispatcher serves as the central communications link for campus public safety and police operations. The dispatcher is responsible for receiving emergency and non-emergency calls for service, dispatching university public safety personnel, monitoring security systems, and maintaining situational awareness across campus. The incumbent is part of the Fusion Center network, coordinating the exchange of threat intelligence, suspicious activity reporting, and public safety information.
This position plays a critical role in coordinating emergency response, documenting incidents, and supporting crime reporting and safety operations to protect the university community.
Emergency Communications
  • Receive and process emergency and non-emergency calls for service from the campus community.
  • Determine priority of calls and dispatch appropriate public safety, police, fire, or medical response.
  • Provide emergency call assistance and instructions when necessary.
  • Maintain constant communication with officers and responders during incidents.

Dispatch Operations
  • Dispatch university public safety personnel using radio and computer-aided dispatch (CAD) systems.
  • Monitor officer status, assignments, and locations.
  • Coordinate responses with external law enforcement, fire rescue, and emergency management agencies when required.

Security Systems Monitoring:
  • Monitor CCTV camera systems, intrusion alarms, fire alarms, access control systems, and emergency call boxes.
  • Identify suspicious or criminal activity and notify responding personnel.
  • Maintain awareness of campus safety conditions and incidents in progress.

Incident Documentation and Reporting:
  • Maintain accurate call logs and incident records in CAD or records management systems.
  • Document calls for service, officer activities, and response actions.
  • Prepare Public Safety and Police Reports as warranted.
  • Ensure records support compliance reporting including crime statistics under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Emergency Notification and Campus Alerts:
  • Assist with activation of campus emergency notification systems when directed.
  • Notify Public Safety Leadership and other stakeholders as directed, regarding incidents on campus.
  • Support communication efforts during emergencies, severe weather, or critical incidents.
  • Serve as scribe, dispatcher, or ICS role during the activation of the Incident Command Post.

Operational Intelligence and Situational Awareness:
  • Monitor communications and security technologies to maintain campus situational awareness.
  • Identify potential incident trends or unusual activity and notify supervisors.
  • Provide real-time information to responding officers and command staff.

Customer Service:
  • Provide professional assistance and information to students, faculty, staff, and visitors in person and by telephone.
  • Assist with parking citations, parking decals, and other administrative duties as directed by superior.
  • Maintain calm and effective communication during high-stress situations.

MINIMUM QUALIFICATIONS
  • High school diploma or equivalent required.
  • Prior experience in public safety dispatch, law enforcement communications, or emergency call center preferred.
  • Ability to work rotating shifts including nights, weekends, and holidays, as well as serve as essential personnel during critical incidents, weather events, special events and operations.
  • Strong multitasking and decision-making skills in fast-paced environments.
  • Preferred Experience with Computer-Aided Dispatch (CAD) systems.
  • Experience in campus public safety or law enforcement communications.
  • Certification in emergency telecommunications or public safety dispatch.
  • Knowledge of federal campus safety reporting requirements.

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