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Dispatch Operations Manager Jobs in West Virginia

Ritchie Bros.

Dispatcher

Shady Spring, WV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... years direct dispatch * Direct activities related to towing operations and on-time performance goals. * Manage tow truck resources and assign work in an efficient manner and optimize tower ...

Ritchie Bros.

Dispatcher

Shady Spring, WV · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities * Direct activities related to towing operations and on-time performance goals. * Manage tow ...

West Virginia University Health System

... operations. 2. Answers trouble calls for assigned departments in a courteous and professional ... Records each occurrence of activity reported to Security on the dispatch log. Reports on activity ...

Service Experts

Sales Operations Coordinator I

Hurricane, WV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures Sales Dispatch Board and other related modules in STARS are updated as required * Promptly ... Informs General Manager and/or operations/office manager of issues/problems/concerns requiring ...

WVU Medicine

Dispatcher

Morgantown, WV · On-site

... operations. 2. Answers trouble calls for assigned departments in a courteous and professional ... Records each occurrence of activity reported to Security on the dispatch log. Reports on activity ...

Service Experts

Sales Operations Coordinator I

Hurricane, WV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures Sales Dispatch Board and other related modules in STARS are updated as required * Promptly ... Informs General Manager and/or operations/office manager ofissues/problems/concernsrequiring their ...

FLSmidth & Co. A/S

Shipping Dispatcher

Winfield, WV · On-site

$16.75 - $21.50/hr

... operations. Responsibilities:** * Plan, schedule, and dispatch outbound shipments, including ... Utilize and maintain transportation management systems (TMS) and other software to track shipments ...

FLSmidth, Inc.

Shipping Dispatcher

Winfield, WV

$16.75 - $21.50/hr

... operations. Responsibilities: Plan, schedule, and dispatch outbound shipments, including truckloads ... Utilize and maintain transportation management systems (TMS) and other software to track shipments ...

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Showing results 41-60

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in West Virginia

Dispatch Operations Manager information

See West Virginia salary details

$23.2K

$48.7K

$80.1K

How much do dispatch operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for dispatch operations manager in West Virginia is $48,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $55,400.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What are popular job titles related to Dispatch Operations Manager jobs in West Virginia?

For Dispatch Operations Manager jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in West Virginia look for?

The top searched job categories for Dispatch Operations Manager jobs in West Virginia are:

What cities in West Virginia are hiring for Dispatch Operations Manager jobs?

Cities in West Virginia with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Dispatcher

White Sulphur Springs Emergency Medical Services

White Sulphur Springs, WV • On-site

Full-time

Re-posted 3 days ago

Job description

Dispatcher:

Position Overview: The primary objective of EMS is to provide safe and compassionate ambulance and medical transportation, while preserving patients' dignity and ensuring community safety. The communicator works closely with the Communications Supervisor, Field Supervisors, Deputy Director and Director.

EMS Communicators have a vital role on the front line of ambulance service as one of the first links in the emergency response chain. The Communicator receives and prioritizes emergency and non-emergency telephone calls from the public and/or other facilities. Processes the information using a computer aided dispatch (CAD) system and works under pressure.

Essential Job Functions:

  • Attend instruction sessions for orientation, EMS operations, compliance, maintain EMD certification and other required programs.
  • Be able to type 40 wpm
  • Maintain professional appearance and decorum; perform general maintenance and cleaning work in the upkeep of work stations and communications center; be a self-starter requiring little oversight and be adaptable to change and able to function in a team-based management structure.
  • Utilize appropriate phone and radio etiquette
  • Think and act quickly under pressure
  • Complete the call intake on all immediate and non-immediate transport requests and determine appropriate level/mode of response
  • Maintain appropriate coverage status in all areas per WSSEMS guidelines
  • Communicate effectively, gather information, and communicate efficiently using the English language.
  • Work rotating shiftwork during evenings, nights, weekends, and holidays
  • Be comfortable with healthy conflict and support/manage differences of opinions
  • Keep emotions in perspective with the workplace
  • Be able to direct units to appropriate locations utilizing GPS and Mapping
  • Be proficient with a CAD system and status management
  • Relay information to management at appropriate times
  • Enter, update and retrieve information from the CAD system in timely manner
  • Maintain security of highly sensitive materials as well as follow all HIPAA guidelines
  • Operate a multi-frequency radio and computer aided dispatch system
  • Maintain a positive customer service attitude at all times with public, agency members, co­-workers, and supervisor
  • General Knowledge of EMS operations, operation of ambulances and proper CAD system and radio equipment.
  • Ability to learn through training, using a wide variety of EMS methods
  • Ability to readily acquire knowledge of the road/street systems and general physical layout of assigned communities.
  • Ability to sit at work station and utilize various date gathering devices, including computer, radio console, multiline telephone system, fax and scanning.
  • Possess general knowledge

Requirements:

  • Must be 18 years of age
  • High School diploma or its equivalent
  • WSSEMS is a drug-free company and employees must pass initial and random screenings.
  • The following background checks will be conducted prior to offering employment:
    • Criminal History Check
    • Driving
    • History
    • Child/Elder Abuse
    • Reference
  • The WV Office of EMS will deny certification or individuals convicted of certain crimes
  • Must maintain valid telephone number
  • Must maintain valid Health Care Provider level CPR certification

Working Environment/Conditions:

EMS operations occur 24 hours a day, 365 days a year in all weather conditions. Ambulances and EMS personnel must be prepared to respond at a moment's notice and maintain viable field operations until the situation is resolved, or the crew is appropriately relived or replaced.

EMS personnel operate in uncontrolled arena of the public. As an EMS crewmember, one must be mentally, physically, and emotionally prepared to conform a wide variety of patient types, behaviors, and situations. Safety, professionalism, and compassion are three critical personal traits necessary to be successful in the EMS operations.

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