Dispatch Operations Manager Jobs in West Virginia

I. Job Summary

In tandem with a seasoned WM Driver and/or WM Driver Trainer, after receiving their Commercial Driving Permit, the Driver Apprentice will complete the required training to safely operate a commercial motor vehicle providing service to customers in their respective Line of Business (LOB). The Driver Apprentice will continue in this role until they complete all training requirements.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. While in training, the following skills will be taught and the trainee must be able to demonstrate proficiency prior to moving to the next driver level:

After obtaining their Commercial Driving Permit, partners with a WM Driver and/or WM Driver Trainer to train on the proper way to operate a commercial refuse / recycling vehicle:

• Operates vehicle in accordance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal laws.
• Performs pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report). 
• Immediately reports all unsafe situations or service related issues to Operations Manager or Dispatch.
• Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Operations Manager.
• Works closely with Operations Manager to improve route efficiencies and identify best practices.
• Notifies Operations Manager of any incidents, accidents, injures, or property damage.
• Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards.
• Communicates customer requests to Dispatch or Operations Manager.
• Completely dumps all receptacles and leaves the customer's location clean and free of debris. 
• Follows route assignments as directed and completes end of day documentation and check out process.
• Performs all duties as scheduled by Operations Manager or Dispatch and assisting other drivers as directed to meet customer needs.

Performs as an on route Helper while obtaining their Commercial Driving Permit and completing the training to be a WM Driver:

• Works in accordance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) requirements as well as all local, state and federal laws.
• Immediately reports all unsafe situations or service related issues to Operations Manager or Dispatch.
• Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Operations Manager.
• Manually or mechanically load and empty residential and/or commercial containers into truck. 
• Containers maybe staged curbside, dockside, carryout, or require pullout to complete service.
• Operates hoisting device to lift and empty bins or containers into truck hopper. 
• Assists driver with all backing maneuvers while on route.
• Notifies Operations Manager of any incidents, accidents, injures, or property damage. 
• Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. 
• Communicates customer requests to Dispatch or Operations Manager
• Performs all duties as scheduled by Operations Manager or Dispatch and assisting other drivers as directed to meet customer needs.

III. Supervisory Responsibilities

This job has no supervisory duties.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

• Must be at least 18 years of age
• Legally eligible to work in the United States.
• Ability to perform physical requirements of the position with or without reasonable accommodations. 
• Successfully complete and pass pre-employment drug screen. 

A. Education and Experience

• Education: No education required
• Experience: No previous experience required

B. Certificates, Licenses, Registrations or Other Requirements

• Current state-issued standard Driver's License.
• Able to read, write, and speak English well enough to interact with the public, understand traffic signs, respond to official questions, and complete records or reports.

C. Other Knowledge, Skills or Abilities Required

• None required.

V. Work Environment 

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
• Required to exert physical effort in handling objects less than __ pounds occasionally; Note: The level of physical effort may vary from site to site.
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements most of the work day;

Normal setting for this job is: outdoors and/or driving a vehicle.
Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

 
If this sounds like the opportunity that you have been looking for, please click "Apply."

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.