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Dispatch Operations Manager Jobs in Tennessee (NOW HIRING)

Priority OnDemand

Dispatch Supervisor

Lakewood, TN · On-site

Summary: The Dispatch Supervisor is responsible for fulfilling the operational needs of the ... Effectively manages the units * Provides feedback to employees as needed Minimum Qualifications:

PRIORITY ONDEMAND

Operations Supervisor

Old Hickory, TN · On-site

Reports directly to Operations Manager and are held accountable for communication between ... Daily walk through to address needs of dispatch and maintenance * Check paperwork for errors at the ...

Posted today

First Call Ambulance

Operations Supervisor

Lakewood, TN · On-site

Reports directly to Operations Manager and are held accountable for communication between ... Daily walk through to address needs of dispatch and maintenance * Check paperwork for errors at the ...

Posted today

Priority OnDemand

Operations Supervisor

Lakewood, TN · On-site

Reports directly to Operations Manager and are held accountable for communication between ... Daily walk through to address needs of dispatch and maintenance * Check paperwork for errors at the ...

Posted today

Cesna Group

Warehouse Clerk

Shelbyville, TN · On-site

$50K - $100K/yr

Transportation Operations Management * - Manage the full transportation process: order receipt → dispatch → real-time tracking → proof of delivery (POD) collection * - Respond immediately to ...

IMC Companies LLC

Dispatcher

Memphis, TN · On-site

Any issues related to dispatch must be communicated timely to the Operations Manager * Any delays related to on-time delivery must be communicated timely to the customer service representative

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Dispatch Operations Manager information

See Tennessee salary details

$27.2K

$57.1K

$93.9K

How much do dispatch operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dispatch operations manager in Tennessee is $57,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Tennessee?

For Dispatch Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Tennessee look for?

The top searched job categories for Dispatch Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Dispatch Operations Manager jobs?

Cities in Tennessee with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $57,078 per year, or $27.4 per hour.

Dispatch Supervisor

First Call Ambulance

Lakewood, TN • On-site

Full-time

Re-posted 4 days ago

Job description

Summary:
The Dispatch Supervisor is responsible for fulfilling the operational needs of the Director of Administration and employees. They are to set an example for employees and to support employees in meeting the standards of the First Call policies, protocols and culture. The Dispatch Supervisor directly supervises the communications employees. Employees hired into this position are subject to a six month introductory probationary period.
Essential Duties and Responsibilities:
  • Over sees the day to day operations of the communications center
  • Assists with compliance
  • Completes monthly schedule
  • Works as a dispatcher
  • Answering the phone in the communications center
  • Gathers all necessary information to dispatch calls
  • Effectively manages the units
  • Provides feedback to employees as needed

Minimum Qualifications:
  • High School Diploma or GED
  • Excellent Customer Service Skills
  • Computer Skills: Microsoft Office, Excel, Word
  • Good organizational skills
  • Must be certified at the EMT-I level
  • Must be certified in Emergency Medical Dispatch

Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit for long periods of time.. There is some walking, bending and kneeling required in this position. While performing duties of this job, the employee is regularly required to use hands and fingers for typing and filing. Vision and hearing are required to perform this job while answering the telephone and entering call data into the computer.
Working Environment:
The normal working conditions for this job are indoors. Frequent interruptions, work pressure, difficult personalities, and changing deadlines are all a part of this job. The employee will occasionally be required to attend meetings/training, some of which may take place outside of regular working hours.
DISCLAIMER:
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

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