... daily operations, coordinating with Technician Supervisors and the Office Manager to create ... Dispatching or route planning. * Logistics or fleet coordination. * Field-service scheduling.
Quick apply
... daily operations, coordinating with Technician Supervisors and the Office Manager to create ... Dispatching or route planning. * Logistics or fleet coordination. * Field-service scheduling.
Operations Supervisor
Peterborough, ON · On-site
Supervise and manage the daily operations of multiple collection routes, as well as our transfer ... Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs. * Plan ...
Operations Supervisor
Peterborough, ON · On-site
Supervise and manage the daily operations of multiple collection routes, as well as our transfer ... Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs. * Plan ...
Supervise and manage the daily operations of multiple collection routes, as well as our transfer ... Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs. * Plan ...
Supervise and manage the daily operations of multiple collection routes, as well as our transfer ... Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs. * Plan ...
Route Planner & Dispatch Coordinator
Gowanstown, ON · On-site
CA$22 - CA$24/hr
... daily operations, coordinating with Technician Supervisors and the Office Manager to create ... Dispatching or route planning. * Logistics or fleet coordination. * Field-service scheduling.
Quick apply
Route Planner & Dispatch Coordinator
Gowanstown, ON · On-site
CA$22 - CA$24/hr
... daily operations, coordinating with Technician Supervisors and the Office Manager to create ... Dispatching or route planning. * Logistics or fleet coordination. * Field-service scheduling.
Trainer - TMW Superuser
$55K - $65K/yr
As the organization's TMW Super User , you will serve as the primary subject matter expert for the Transportation Management System (TMS), supporting dispatch, operations, and customer service teams ...
Quick apply
Trainer - TMW Superuser
$55K - $65K/yr
As the organization's TMW Super User , you will serve as the primary subject matter expert for the Transportation Management System (TMS), supporting dispatch, operations, and customer service teams ...
Logistics Coordinator
Brampton, ON · On-site
... to join the dispatch operations team at the company's office in Brampton, ON. Job Duties ... Manage customer expectations and provide exceptional customer service. * Ensure customer ...
Quick apply
Logistics Coordinator
Brampton, ON · On-site
... to join the dispatch operations team at the company's office in Brampton, ON. Job Duties ... Manage customer expectations and provide exceptional customer service. * Ensure customer ...
... to join the dispatch operations team at the company's office in Brampton, ON. Job Duties ... Manage customer expectations and provide exceptional customer service. * Ensure customer ...
... to join the dispatch operations team at the company's office in Brampton, ON. Job Duties ... Manage customer expectations and provide exceptional customer service. * Ensure customer ...
Front Desk Clerk
Ridgetown, ON · On-site
Customer Service & Front Desk Operations: Serve as the first point of contact for students, staff ... Campus Safety Dispatch & Crisis Response: Manage emergency and non-emergency calls, dispatch ...
Front Desk Clerk
Ridgetown, ON · On-site
Customer Service & Front Desk Operations: Serve as the first point of contact for students, staff ... Campus Safety Dispatch & Crisis Response: Manage emergency and non-emergency calls, dispatch ...
Driver, Commercial Front End
Carp, ON · On-site
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Driver, Commercial Front End
Carp, ON · On-site
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Driver, Commercial
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
New
Driver, Commercial
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
New
Driver, Commercial
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
New
Driver, Commercial
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
New
Driver, Commercial Front End
Ottawa, ON · On-site
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Driver, Commercial Front End
Ottawa, ON · On-site
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
Driver, Commercial
Carp, ON · On-site
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
New
Driver, Commercial
Carp, ON · On-site
CA$35.72/hr
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...
New
PRIMARY SCOPE OF ROLE Fleet Operations & Scheduling * Dispatch hired trucks, company owned trucks ... Collaborate with operations managers, superintendents, forepersons and others to ensure resources ...
PRIMARY SCOPE OF ROLE Fleet Operations & Scheduling * Dispatch hired trucks, company owned trucks ... Collaborate with operations managers, superintendents, forepersons and others to ensure resources ...
... unloading, dispatch and proper documentation and procedure control - Conduct team meetings ... manage associates' working hours and activities to minimize overtime and to meet or exceed ...
... unloading, dispatch and proper documentation and procedure control - Conduct team meetings ... manage associates' working hours and activities to minimize overtime and to meet or exceed ...
... unloading, dispatch and proper documentation and procedure control - Conduct team meetings ... manage associates' working hours and activities to minimize overtime and to meet or exceed ...
... unloading, dispatch and proper documentation and procedure control - Conduct team meetings ... manage associates' working hours and activities to minimize overtime and to meet or exceed ...
Market Logistics Coordinator
Brampton, ON · On-site
... support efficient dispatch operations; may also close work orders and ensures all pertinent ... Performs other duties as assigned by the manager Requirements: Education & Experience: * High ...
Market Logistics Coordinator
Brampton, ON · On-site
... support efficient dispatch operations; may also close work orders and ensures all pertinent ... Performs other duties as assigned by the manager Requirements: Education & Experience: * High ...
Supervise logistics operations including customer service, freight loading and unloading, dispatch ... Closely manage associates' working hours and activities to minimize overtime and to meet or exceed ...
Supervise logistics operations including customer service, freight loading and unloading, dispatch ... Closely manage associates' working hours and activities to minimize overtime and to meet or exceed ...
... dispatch and proper documentation and procedure control Conduct team meetings Evaluate and ... Understand the relationship between decision-making and profitability Closely manage associates ...
... dispatch and proper documentation and procedure control Conduct team meetings Evaluate and ... Understand the relationship between decision-making and profitability Closely manage associates ...
Market Logistics Coordinator
Brampton, ON · On-site
... support efficient dispatch operations; may also close work orders and ensures all pertinent ... Performs other duties as assigned by the manager Requirements: Education & Experience: * High ...
Market Logistics Coordinator
Brampton, ON · On-site
... support efficient dispatch operations; may also close work orders and ensures all pertinent ... Performs other duties as assigned by the manager Requirements: Education & Experience: * High ...
Dispatch Operations Manager information
What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?
| Aspect | Dispatch Operations Manager | Dispatch Coordinator |
|---|---|---|
| Responsibilities | Oversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveries | Schedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks |
| Required Credentials | High school diploma or equivalent; experience in logistics or transportation; leadership skills | High school diploma or equivalent; experience in dispatch or customer service |
| Work Environment | Office-based with some field oversight; leadership role in logistics | Office-based; direct communication with drivers and clients |
| Industry Usage | Common in transportation, logistics, and delivery companies | Used across similar industries for daily dispatch tasks |
The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.
How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?
A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.
What is a dispatch operations manager?
Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.
What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?
A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Ontario? For Dispatch Operations Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Ontario look for? The top searched job categories for Dispatch Operations Manager jobs in Ontario are:
What cities in Ontario are hiring for Dispatch Operations Manager jobs? Cities in Ontario with the most Dispatch Operations Manager job openings:
Other
Posted 5 days ago
Job description
Salary: $22-24/Hour
Route Planner & Dispatch Coordinator
Internal Title: Master Router
Job type: Full-time, seasonal
Season: March 27October 11, 2027
Compensation: $22$24 per hour, based on experience
Schedule: Six-day operational responsibility, including limited Sunday work
Location: Work From Home Primarily; required to come into office from time to time
About the Position
We are seeking a highly organized and analytical Route Planner & Dispatch Coordinator to manage daily routing for a fleet of more than 28 lawn care and pest-control vehicles.
The Master Router plays a central role in our daily operations, coordinating with Technician Supervisors and the Office Manager to create efficient routes, respond to changing priorities, and keep production on schedule. This position is ideal for someone who enjoys solving logistical problems, working with operational data, and making time-sensitive decisions.
What Youll Do
- Create efficient daily routes for a fleet of more than 28 vehicles.
- Assign work based on technician availability, training, capabilities, geographic location, customer priorities, and production goals.
- Communicate regularly with four Technician Supervisors regarding staffing, route size, technician capabilities, training requirements, and operational challenges.
- Coordinate with the Office Manager to schedule priority visits, new customers, quote requests, quality inspections, and customer complaint visits.
- Act as the main communication link between the Office and Production teams.
- Monitor routes throughout the day and make real-time adjustments for cancellations, rescheduled jobs, urgent visits, staffing changes, weather, and technician requests.
- Add work to routes when jobs are cancelled or rescheduled to maintain technician productivity.
- Monitor daily and weekly KPIs and identify when production is falling behind target.
- Review real-time product calibration results and communicate relevant updates to Technician Supervisors.
- Review route completion at the end of each day and reschedule missed priorities for the next available service day.
- Follow up with supervisors regarding skipped, incomplete, or delayed jobs.
- Provide objective feedback regarding technician efficiency, calibration, productivity, and recurring route challenges.
- Identify routing trends, capacity concerns, scheduling conflicts, and operational bottlenecks.
- Continuously improve route density, geographic efficiency, workload balance, and customer service.
What Were Looking For
- Strong organizational and time-management skills.
- Excellent judgment and the ability to make decisions under time pressure.
- Strong written and verbal communication skills.
- Ability to coordinate effectively with multiple departments and supervisors.
- Strong analytical and problem-solving abilities.
- Ability to interpret KPI reports and use data to guide operational decisions.
- Strong geographic awareness and an understanding of efficient route planning.
- Confidence using spreadsheets, dashboards, routing software, and workplace communication platforms.
- Ability to provide and receive constructive feedback professionally.
Previous experience in one or more of the following is preferred:
- Dispatching or route planning.
- Logistics or fleet coordination.
- Field-service scheduling.
- Production coordination.
- Lawn care, pest control, home services, or another route-based business.
- Microsoft Excel, Power BI, or comparable reporting tools.
Schedule and Availability
- This is a full-time seasonal position running annually from March 27 through October 11, 2027.
- The position carries six-day-per-week operational responsibility during the production season.
- Monday Friday 7:30am 5pm with a 1.5 hour unpaid break.
- Sunday work primarily consists of reviewing and adjusting Mondays routes based on weather, staffing, customer priorities, and newly available information.
- Sunday responsibilities are expected to require fewer than four hours.
- Some availability outside regular working hours may occasionally be required when urgent routing or operational changes arise.
How Success Will Be Measured
- Completing Production rounds on time.
- Response time to quote requests and customer service calls.
- Completion of priority and time-sensitive visits.
- Route density and geographic efficiency.
- Technician productivity and workload balance.
- Overall route completion.
- Effectiveness of same-day route adjustments.
- Communication between the Office and Production teams.