The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...
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The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...
New
Dispatch Supervisor
Hagerstown, MD · On-site
We are seeking a hands-on Dispatch Supervisor to leadoutbound shipping and dispatch operations in a ... operational procedures Team & Administrative Oversight Train and onboard new team members Manage ...
Dispatch Supervisor
Hagerstown, MD · On-site
We are seeking a hands-on Dispatch Supervisor to leadoutbound shipping and dispatch operations in a ... operational procedures Team & Administrative Oversight Train and onboard new team members Manage ...
Dispatch Manager
Jessup, MD · On-site
The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...
Dispatch Manager
Jessup, MD · On-site
The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...
Medical Transport Dispatcher
Gaithersburg, MD · On-site
... dispatch team. Reporting directly to the Operations Manager, this role ensures seamless communication between drivers, medical staff, and patients while maintaining compliance and accurate records.
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Medical Transport Dispatcher
Gaithersburg, MD · On-site
... dispatch team. Reporting directly to the Operations Manager, this role ensures seamless communication between drivers, medical staff, and patients while maintaining compliance and accurate records.
Dispatch Supervisor
Hagerstown, MD · On-site
Dispatch Supervisor AboutNewCold NewCold is a global leader in advanced food logistics. Our ... operational procedures Team & Administrative Oversight Train and onboard new team members Manage ...
Dispatch Supervisor
Hagerstown, MD · On-site
Dispatch Supervisor AboutNewCold NewCold is a global leader in advanced food logistics. Our ... operational procedures Team & Administrative Oversight Train and onboard new team members Manage ...
Dispatch Manager
Aberdeen, MD · On-site
This is a leadership position that reports to the Operations Manager or the Terminal Manager, depending on the size of the operation. The Dispatch Manager will participate in; problem identification ...
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Dispatch Manager
Aberdeen, MD · On-site
This is a leadership position that reports to the Operations Manager or the Terminal Manager, depending on the size of the operation. The Dispatch Manager will participate in; problem identification ...
Medical Laboratory Dispatch 8AM-4PM
Owings Mills, MD · On-site
$18.50/hr
Data Entry & System Management: Enter STATs and home calls into the system while ensuring accuracy ... This position offers flexibility while playing a vital role in our healthcare dispatch operations.
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Medical Laboratory Dispatch 8AM-4PM
Owings Mills, MD · On-site
$18.50/hr
Data Entry & System Management: Enter STATs and home calls into the system while ensuring accuracy ... This position offers flexibility while playing a vital role in our healthcare dispatch operations.
Dispatch Manager
Aberdeen, MD · On-site
This is a leadership position that reports to the Operations Manager or the Terminal Manager, depending on the size of the operation. The Dispatch Manager will participate in; problem identification ...
Dispatch Manager
Aberdeen, MD · On-site
This is a leadership position that reports to the Operations Manager or the Terminal Manager, depending on the size of the operation. The Dispatch Manager will participate in; problem identification ...
Schedule and dispatch local residential moving crews for daily operations * Coordinate with customers, crew leaders, and operations management to ensure efficient service delivery * Monitor job ...
Schedule and dispatch local residential moving crews for daily operations * Coordinate with customers, crew leaders, and operations management to ensure efficient service delivery * Monitor job ...
Schedule and dispatch local residential moving crews for daily operations * Coordinate with customers, crew leaders, and operations management to ensure efficient service delivery * Monitor job ...
Schedule and dispatch local residential moving crews for daily operations * Coordinate with customers, crew leaders, and operations management to ensure efficient service delivery * Monitor job ...
Public Safety Dispatch Assistant Supervisor
Leonardtown, MD · On-site
$66K/yr
Assumes responsibility for the operation of the center on shift in the absence of the Shift ... Ability to take direction from the Shift Supervisor/Communications Manager and respond accordingly.
Public Safety Dispatch Assistant Supervisor
Leonardtown, MD · On-site
$66K/yr
Assumes responsibility for the operation of the center on shift in the absence of the Shift ... Ability to take direction from the Shift Supervisor/Communications Manager and respond accordingly.
Operations Manager- Move
Rockville, MD · On-site
$55K - $60K/yr
About the Role: The Operations Manager - Move is responsible for the daily execution and ... This role oversees dispatch logistics, crew assignments, job scheduling, and operational ...
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Operations Manager- Move
Rockville, MD · On-site
$55K - $60K/yr
About the Role: The Operations Manager - Move is responsible for the daily execution and ... This role oversees dispatch logistics, crew assignments, job scheduling, and operational ...
Operations Manager
Beltsville, MD · On-site
$100K - $130K/yr
Operations Manager Sila Heating & Air Conditioning \u007C Beltsville, MD Lead the Field. Develop ... Monitor dispatch, technician utilization, job completion, and field capacity throughout the day.
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Operations Manager
Beltsville, MD · On-site
$100K - $130K/yr
Operations Manager Sila Heating & Air Conditioning \u007C Beltsville, MD Lead the Field. Develop ... Monitor dispatch, technician utilization, job completion, and field capacity throughout the day.
Operations Manager
Beltsville, MD · On-site
$100K - $130K/yr
Operations Manager Sila Heating & Air Conditioning | Beltsville, MD Lead the Field. Develop the ... Monitor dispatch, technician utilization, job completion, and field capacity throughout the day.
Operations Manager
Beltsville, MD · On-site
$100K - $130K/yr
Operations Manager Sila Heating & Air Conditioning | Beltsville, MD Lead the Field. Develop the ... Monitor dispatch, technician utilization, job completion, and field capacity throughout the day.
Operations Manager- Move
Rockville, MD · On-site
$55K - $60K/yr
About the Role: The Operations Manager - Move is responsible for the daily execution and ... This role oversees dispatch logistics, crew assignments, job scheduling, and operational ...
Operations Manager- Move
Rockville, MD · On-site
$55K - $60K/yr
About the Role: The Operations Manager - Move is responsible for the daily execution and ... This role oversees dispatch logistics, crew assignments, job scheduling, and operational ...
Operations Manager
Beltsville, MD · On-site
$100K - $130K/yr
Operations Manager Sila Heating & Air Conditioning | Beltsville, MD Lead the Field. Develop the ... Monitor dispatch, technician utilization, job completion, and field capacity throughout the day.
Operations Manager
Beltsville, MD · On-site
$100K - $130K/yr
Operations Manager Sila Heating & Air Conditioning | Beltsville, MD Lead the Field. Develop the ... Monitor dispatch, technician utilization, job completion, and field capacity throughout the day.
Dispatcher/Operations
Parkville, MD · On-site
$52K/yr
In case of breakdowns contact road services, dispatch relief bus, and notify Director of Maintenance and management. * Communicate delays or updates with Operations * Communicate with maintenance on ...
Dispatcher/Operations
Parkville, MD · On-site
$52K/yr
In case of breakdowns contact road services, dispatch relief bus, and notify Director of Maintenance and management. * Communicate delays or updates with Operations * Communicate with maintenance on ...
Operations Manger
Frederick, MD · On-site
As the Operations Manager you are a key member of the team reporting directly to the owner of the ... Schedule services and dispatch technicians * Perform marketing functions to sell additional work ...
Operations Manger
Frederick, MD · On-site
As the Operations Manager you are a key member of the team reporting directly to the owner of the ... Schedule services and dispatch technicians * Perform marketing functions to sell additional work ...
Entry-Level Freight Dispatcher - $1,200-$2,500 Weekly
Rockville, MD · On-site
$1.2K - $2.5K/wk
This is an independent contractor role supporting owner-operators with daily dispatch operations ... Ability to manage multiple tasks efficiently * Professional and dependable work habits Training ...
Entry-Level Freight Dispatcher - $1,200-$2,500 Weekly
Rockville, MD · On-site
$1.2K - $2.5K/wk
This is an independent contractor role supporting owner-operators with daily dispatch operations ... Ability to manage multiple tasks efficiently * Professional and dependable work habits Training ...
Entry-Level Freight Dispatcher - $1,200-$2,500 WeeklyMaryland
Frederick, MD · On-site
$1.2K - $2.5K/wk
This is an independent contractor role supporting owner-operators with daily dispatch operations ... Ability to manage multiple tasks efficiently * Professional and dependable work habits Training ...
Entry-Level Freight Dispatcher - $1,200-$2,500 WeeklyMaryland
Frederick, MD · On-site
$1.2K - $2.5K/wk
This is an independent contractor role supporting owner-operators with daily dispatch operations ... Ability to manage multiple tasks efficiently * Professional and dependable work habits Training ...
Dispatch Operations Manager information
See Maryland salary details
$29.1K - $35.6K
4% of jobs
$35.6K - $42.1K
13% of jobs
$46.9K is the 25th percentile. Wages below this are outliers.
$42.1K - $48.6K
11% of jobs
$48.6K - $55.1K
19% of jobs
The median wage is $56.1K / yr.
$55.1K - $61.5K
19% of jobs
$66.6K is the 75th percentile. Wages above this are outliers.
$61.5K - $68K
12% of jobs
$68K - $74.5K
9% of jobs
$74.5K - $81K
7% of jobs
$81K - $87.5K
5% of jobs
$87.5K - $94K
1% of jobs
$94K - $100.5K
0% of jobs
$29.1K
$61K
$100.5K
How much do dispatch operations manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for dispatch operations manager in Maryland is $61,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,400.00 per year, depending on experience, location, and employer.
What is a dispatch operations manager?
Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.
How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?
A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.
What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?
A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?
| Aspect | Dispatch Operations Manager | Dispatch Coordinator |
|---|---|---|
| Responsibilities | Oversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveries | Schedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks |
| Required Credentials | High school diploma or equivalent; experience in logistics or transportation; leadership skills | High school diploma or equivalent; experience in dispatch or customer service |
| Work Environment | Office-based with some field oversight; leadership role in logistics | Office-based; direct communication with drivers and clients |
| Industry Usage | Common in transportation, logistics, and delivery companies | Used across similar industries for daily dispatch tasks |
The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.
What are popular job titles related to Dispatch Operations Manager jobs in Maryland?
For Dispatch Operations Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Maryland look for?
The top searched job categories for Dispatch Operations Manager jobs in Maryland are:
What cities in Maryland are hiring for Dispatch Operations Manager jobs?
Cities in Maryland with the most Dispatch Operations Manager job openings:
Full-time
Posted 3 days ago
New
Job description
Company Overview:
NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
Job Overview:
The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across assigned accounts. This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service performance.
Duties and responsibilities:
- Providing updates to customers on projects/goals/operational check in on pickups/deliveries
- Participate in customer weekly/daily calls regarding performance and planning
- Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved
- Support driver hiring and start up initiatives by interviewing and processing drivers
- Evaluate driver pools and driver capabilities for busy season/special projects
- Manage equipment utilization of tractors and trailers assigned to fleet
- Complete daily payroll responsibilities through UKG
- Match driver candidates for capabilities that match service needs
- Work through application questions and concerns
- Coordinate Recruiting and Safety departments processing of applications
- Review Problems from internal & external customers and resolve
- Work with tools and infrastructure items like
- SkyBitz, Platform Science, LYTX Drivecam, As400 reporting
- Coach drivers on performance and safety related items
- Review terminal performance and report out in weekly internal KPI meetings
- Customer portals and online platforms i.e. Smartsheet
- Work with administrative teams to complete orders/close out open billing items
- Manage reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing
- Perform other duties as assigned
Qualifications:
- 5+ years of relevant dispatch/operations management experience
- High school diploma or equivalent education
- Strong understanding of FMCSA & DOT guidelines
- Advanced knowledge of AS-400 and intermediate computer skills
- Proficient with Microsoft Word, Excel and PowerPoint.
- Ability to work under pressure and meet deadlines.
- Ability to communicate both orally and in writing with a wide range of people.
EEO Statement:
NRS is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristic.
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