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Dispatch Operations Assistant Jobs in Connecticut

Central Group Companies

Dispatcher

Hartford, CT · On-site

... operations. If you thrive in a high-energy environment and enjoy helping people, we want to hear ... in Dispatch Notes . · Understand all pricing structures: charge accounts, COD customers, PI ...

CRH

Ready Mix Dispatcher

New Britain, CT · On-site

The scheduler is the dispatch back up for the operational supervisor for the central dispatch ... When temporary breakdowns occur, the Scheduler will assist the Dispatcher on when and where trucks ...

CRH

Ready Mix Dispatcher

New Britain, CT · On-site

The scheduler is the dispatch back up for the operational supervisor for the central dispatch ... When temporary breakdowns occur, the Scheduler will assist the Dispatcher on when and where trucks ...

OWL Services

Regional Safety Manager

Bloomfield, CT · On-site

$75K - $85K/yr

Work with dispatch/operations to balance safety requirements against service and delivery demands ... Fleet Coordination (Minor Responsibility less than 20%) * Assist as needed with basic ...

PlanIT Group, LLC

Field Dispatch Technicians

Hartford, CT · On-site

$20 - $27.25/hr

Job Summary : PlanIT Group, LLC is seeking Field Dispatch Technicians to support their operations in Hartford, CT. The role involves utilizing technical skills to assist in troubleshooting ...

City of Stamford

Public Safety Dispatcher I

Stamford, CT

$83K - $98K/yr

... Dispatch protocols. Explain to the caller steps to be taken or a third party at the scene to assist ... Thorough knowledge of the operation of radio and communications equipment. Thorough knowledge of ...

Rooterman Hartford

Be Seen First

Operations Office Administrative Assistant in Trade Field

Newington, CT · On-site

$22 - $25/hr

Use House Call Pro software to schedule work and dispatch Technicians * Develop, keep and maintain ... Must have 2 to 3 years of Administrative assistant work in a Trade or construction office or other ...

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Dispatch Operations Assistant information

What are the most commonly searched types of Dispatch Operations jobs in Connecticut?

The most popular types of Dispatch Operations jobs in Connecticut are:

Dispatcher

Hartford, CT • On-site

Central Group Companies
See more jobs at Central Group Companiesexternal

Part-time

Re-posted 15 days ago

Job description

Are you a reliable, organized, and customer-focused individual looking to join a fast-paced team? We are seeking a Towing Dispatcher to coordinate driver activity, support customers, and ensure efficient day-to-day operations. If you thrive in a high-energy environment and enjoy helping people, we want to hear from you!
Key Responsibilities

·         Monitor and coordinate driver activity and assignments using communication devices.

·         Maintain real-time status and locations of all drivers.

·         Utilize computers, radio systems, telephones, fax machines, and other communication equipment.

·         Accurately access and enter data into Intow immediately as calls come in.

·         Answer all inbound calls in a courteous, friendly, and professional manner — must answer within 3 rings or less.

·         For all non-law enforcement calls, provide drivers with all required information, including:

·         Customer name

·         Call-back number

·         Vehicle year, make, model, and color

·         Breakdown location (including county and state when needed)

·         Direction of travel

·         Tow destination

·         Reason for tow

·         Method of payment

·         Enter special instructions in Driver’s Notes and all additional details in Dispatch Notes.

·         Understand all pricing structures: charge accounts, COD customers, PI customers, and law enforcement tows.

·         Assist Customer Service with releases, lot visits, and phone calls as needed.

·         Support billing and collections when required.

·         Perform filing duties during shift.

·         Handle cash register and complete all end-of-shift responsibilities.

Preferred Qualifications

·         Bi-Lingual (English/Spanish) strongly preferred.

·         Previous dispatching experience is a plus but not required.

·         Strong communication skills and ability to stay calm under pressure.

·         Comfortable working with multiple technology platforms.

Why Join Us?

·         Fast-paced, team-oriented environment

·         Opportunity for growth and skill development

·         Competitive pay and benefits

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