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Dispatch Operations Assistant Jobs in Connecticut

Operations Dispatcher Stratford CT - Stratford, CT 06615 Overview Position Type Full Time ... Communicate the next day's schedule to employees * Assist in pre-calling customers to confirm next ...

As an Operations Dispatcher, you'll be responsible for assigning crews and equipment based on job ... Communicate the next day's schedule to employees * Assist in pre-calling customers to confirm next ...

As an Operations Dispatcher, you'll be responsible for assigning crews and equipment based on job ... Communicate the next day's schedule to employees * Assist in pre-calling customers to confirm next ...

Dispatch Supervisor

Hamden, CT · On-site

$26 - $28/hr

Drive when needed to cover a route or bringing buses to dealers, etc. * Assist drivers and notify ... Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly ...

Dispatch Supervisor

Hamden, CT · On-site

$26 - $28/hr

Drive when needed to cover a route or bringing buses to dealers, etc. * Assist drivers and notify ... Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly ...

Respond to schedule changes, delays, and operational issues as needed. * Maintain accurate dispatch records, logs, and documentation. * Assist with resolving transportation and scheduling concerns.

The position will dispatch Campus Safety Officers for routine and emergency situations and receive ... * Assist a diverse campus community of students, faculty, and staff through a customer-centric ...

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Dispatch Operations Assistant information

What are the most commonly searched types of Dispatch Operations jobs in Connecticut?

The most popular types of Dispatch Operations jobs in Connecticut are:

Dispatch Coordinator

East Hartford, CT • On-site

Ruan Transportation Management Systems
Trucking • 5 - 10K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Ruan Transportation Management Systems rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz


Job description

This full-time Dispatch Coordinator will work on-site in East Hartford, CT
Schedule:
Hours:
Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
  • Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
  • Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
  • Identify and resolve daily service and scheduling issues. Inform and escalate service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
  • Monitor drivers' hours of service to prevent DOT violations.
  • Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
  • Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver hours of service, fuel tickets and other required items. Responsible to update driver and dispatch information into dispatch system real time.
  • Monitor and promote safety in all areas of dispatch.

Job Requirements/Minimum Qualifications:
Education: High school diploma/GED or equivalent work experience.
Experience: 1-2 years of Transportation, dispatching, terminal assistant, customer service or other related experience.
  • Excellent written and verbal communication skills.
  • Knowledge of DOT rules and regulations required.
  • Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.

Benefits:
Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401K and Paid Time Off.

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