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Dispatch Manager Jobs in Washington, DC (NOW HIRING)

Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be ...

Dispatch Coordinator

Manassas, VA · On-site

$19 - $22/hr

Escalate service delays or performance concerns to the Help Desk Manager. * Ensure all interactions ... Recommend improvements to dispatch workflows and service processing procedures. * Support ...

Dispatch Coordinator

Manassas, VA · On-site

$19 - $22/hr

Escalate service delays or performance concerns to the Help Desk Manager. * Ensure all interactions ... Recommend improvements to dispatch workflows and service processing procedures. * Support ...

DISPATCH

Sterling, VA · On-site

$18.88/hr

Support management with additional tasks as needed Who You Are: * A strong communicator with a ... Previous dispatch experience is a plus * Strong phone etiquette and radio communication skills

Support management with additional tasks as needed Who You Are: * A strong communicator with a ... Previous dispatch experience is a plus * Strong phone etiquette and radio communication skills

Support management with additional tasks as needed Who You Are: * A strong communicator with a ... Previous dispatch experience is a plus * Strong phone etiquette and radio communication skills

Dispatch Operator

Reston, VA · On-site

$29.26/hr

Proficiently perform administrative tasks on desktop computer and notify management of any technological issues * Monitor in-house closed-circuit television (CCTV) cameras * Perform dispatching ...

Proficiently perform administrative tasks on desktop computer and notify management of any technological issues * Monitor in-house closed-circuit television (CCTV) cameras * Perform dispatching ...

Showing results 21-40

Dispatch Manager information

See Washington, DC salary details

$34K

$71.4K

$117.4K

How much do dispatch manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dispatch manager in Washington, DC is $71,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $81,100.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Washington, DC?

The most popular types of Dispatch jobs in Washington, DC are:

What are popular job titles related to Dispatch Manager jobs in Washington, DC?

For Dispatch Manager jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Washington, DC look for?

The top searched job categories for Dispatch Manager jobs in Washington, DC are:

Infographic showing various Dispatch Manager job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,363 per year, or $34.3 per hour.

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Description

 Dispatch Coordinator Key Responsibilities:

  • Efficiently schedule and dispatch HVAC technicians to service calls, installations, and maintenance jobs.
  • Coordinate and prioritize service requests to ensure timely and effective service delivery.
  • Communicate with customers to confirm appointments, provide updates, and address service-related inquiries.
  • Monitor technicians' progress throughout the day, adjusting schedules as necessary.
  • Maintain accurate records of service calls, technician assignments, and customer interactions.
  • Ensure that all dispatching activities comply with company policies and procedures.
  • Collaborate with the service team to optimize workflow and improve efficiency.
  • Handle emergency calls and dispatch technicians promptly to urgent service needs.
  • Utilize dispatching software and other tools to manage schedules and track technician availability.

Dispatch Coordinator Qualifications:

  • Excellent organizational and multitasking skills.
  • Ability to work in a fast-paced environment and handle high-pressure situations effectively.
  • Exceptional communication skills, both verbal and written.
  • Proficiency with dispatching software and other computer applications (e.g., MS Office).
  • Strong problem-solving skills and attention to detail.
  • Ability to work collaboratively with team members and other departments.
  • Customer-focused mindset with a commitment to providing excellent service.

Dispatch Coordinator Preferred Qualifications:

  • Previous experience with Service Titan software is a plus.
  • Bilingual abilities are advantageous.

Dispatch Coordinator Benefits:

  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Matching 401k retirement savings plan
  • Paid time off (vacation, sick, and personal leave combined



Join United Air Temp and become a vital part of a team that values expertise, dedication, and customer satisfaction. We look forward to receiving your application!


United Air Temp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.