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Dispatch Manager Jobs in Surrey, BC (NOW HIRING)

... dispatch board. Responsibilities: * Log new emergency requests into the schedule accurately and fast * Book employees and confirm bookings for specific Project Management teams. * Track where ...

Familiarity with leading Dispatch tools, capabilities, and usage * Ability to be proactive and oversee upcoming challenges. * Strong time management skills. * Ability to work effectively and ...

Familiarity with leading Dispatch tools, capabilities, and usage * Ability to be proactive and oversee upcoming challenges. * Strong time management skills. * Ability to work effectively and ...

What you'll bring * 2+ years in dispatch, service coordination, or scheduling (mechanical/HVAC, facilities, trades, or logistics preferred). * Strong multitasking and time management--you stay calm ...

Service Dispatcher

Burnaby, BC · On-site

CA$50K - CA$60K/yr

... and dispatch service techniciansCreate and manage work orders, and support the invoicing process to ensure accurate and timely billingMonitor service reports and customer documentation to ensure ...

Service Dispatcher

Burnaby, BC · Hybrid

CA$50K - CA$60K/yr

Prioritize incoming service requests and effectively schedule and dispatch service technicians * Create and manage work orders, and support the invoicing process to ensure accurate and timely billing

Dispatcher

Vancouver, BC · On-site

CA$52K - CA$57K/yr

WHAT WE NEED FROM YOU: 2 years of experience in a high-volume dispatch or logistics environment. Strongmultitaskingskills and the ability to work in a fast-paced setting. Experience withdispatching ...

Dispatcher

Vancouver, BC · On-site

CA$52K - CA$57K/yr

WHAT WE NEED FROM YOU: 2 years of experience in a high-volume dispatch or logistics environment. Strongmultitaskingskills and the ability to work in a fast-paced setting. Experience withdispatching ...

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Dispatch Manager information

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Surrey, BC?

The most popular types of Dispatch jobs in Surrey, BC are:

What are popular job titles related to Dispatch Manager jobs in Surrey, BC?

For Dispatch Manager jobs in Surrey, BC, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Surrey, BC look for?

The top searched job categories for Dispatch Manager jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Dispatch Manager jobs?

Cities near Surrey, BC with the most Dispatch Manager job openings:

Infographic showing various Dispatch Manager job openings in Surrey, BC as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

$21.70/hr

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

Position:             Dispatch Operator

Department:     Event Services

Reports to:        Manager, Security

At Canucks Sports and Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena.  We can’t wait to meet you!

POSITION SUMMARY:

The Dispatch Operator will be the main contact for receiving and dispatching calls to security, housekeeping, operations, and conversions during hockey and lacrosse games, concerts, and events.  This is a part-time, hourly, event-based position.

A typical shift includes:

  • Dispatching security, first aid, housekeeping, hospitality, and Guest Services Supervisors to incidents
  • Recording all event evictions and incidents
  • Completing dispatch activity logbook and event summary for each event
  • Operating the fan texting interface and responding to all customer issues through fan texting
  • Dispatching appropriate resources based on fan communication
  • Operating the CCTV camera system during events
  • Bookmarking incident footage for future review

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • Working knowledge of radio use and protocol, and CCTV camera use and procedures
  • Ability to multi-task and assess priorities in busy environment
  • Strong communication skills
  • Ability to stay calm and focused during stressful situations
  • Available to work evenings and weekends as required
  • Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining
  • Valid BC Security License is an asset
  • Other duties as assigned

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.  Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.