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Dispatch Manager Jobs in Manchester, TN (NOW HIRING)

Capital Waste Services

Dispatcher

Manchester, TN · On-site

Experience in waste management, transportation, or route-based operations * Familiarity with dispatch or routing systems * Experience working with drivers or field personnel Knowledge, Skills ...

Capital Waste Services LLC

Dispatcher

Manchester, TN · On-site

Experience in waste management, transportation, or route-based operations * Familiarity with dispatch or routing systems * Experience working with drivers or field personnel Knowledge, Skills ...

CFC Recycling

Metal Logistic Dispatcher

Tullahoma, TN · On-site

$21 - $23/hr

This position is ideal for someone with prior dispatch experience in the transport field. Primary Responsibilities * Logistics& Transportation Management * Schedule inbound and outbound shipments of ...

CFC Recycling

Metal Logistic Dispatcher

Tullahoma, TN · On-site

$28K - $36K/yr

This position is ideal for someone with prior dispatch experience in the transport field. Primary Responsibilities * Logistics & Transportation Management * Schedule inbound and outbound shipments of ...

CFC Recycling

Metal Logistic Dispatcher

Tullahoma, TN · On-site

$21 - $23/hr

This position is ideal for someone with prior dispatch experience in the transport field. Primary Responsibilities * Logistics & Transportation Management * Schedule inbound and outbound shipments of ...

Cesna Group

Warehouse Clerk

Shelbyville, TN · On-site

$50K - $100K/yr

Transportation Operations Management * - Manage the full transportation process: order receipt → dispatch → real-time tracking → proof of delivery (POD) collection * - Respond immediately to ...

Career Site

Project Manager

Murfreesboro, TN

Perform day-to- day project management work activities using PMI standards, processes ... Dispatching experience * Purchasing experience * Experience with maintaining a budget Granite ...

RaceTrac

Shift Manager-(RT2590)

Shelbyville, TN

$12.75 - $16.25/hr

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...

RaceTrac, Inc.

Shift Manager-(RT2590)

Shelbyville, TN · On-site

$12.75 - $16.25/hr

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...

DHD Consulting

Logistic Coordinator

Shelbyville, TN · On-site

$16.75 - $22.25/hr

... dispatch operations - Familiarity with transportation processes, hazardous materials regulations, and safety management standards This position is not eligible for employer-sponsored work ...

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Dispatch Manager information

See Manchester, TN salary details

$25.7K

$53.8K

$88.5K

How much do dispatch manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dispatch manager in Manchester, TN is $53,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $61,100.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Manchester, TN?

The most popular types of Dispatch jobs in Manchester, TN are:

What job categories do people searching Dispatch Manager jobs in Manchester, TN look for?

The top searched job categories for Dispatch Manager jobs in Manchester, TN are:

What cities near Manchester, TN are hiring for Dispatch Manager jobs?

Cities near Manchester, TN with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Manchester, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,778 per year, or $25.9 per hour.

Dispatcher

Capital Waste Services

Manchester, TN • On-site

Full-time

Posted 26 days ago

Job description

Job Type
Full-time
Description
About Capital Waste Services
Capital Waste Services (CWS) is a leading provider of solid waste and recycling services across the Southeast. We are committed to delivering safe, reliable, and customer-focused service. Our team members are the foundation of our success, and we foster a collaborative, high-integrity work environment with opportunities for growth.
Position Summary
The Dispatcher plays a critical role in daily operations by coordinating communication between drivers, operations, and customer service to ensure efficient route execution and timely service delivery. This position is responsible for dispatching drivers, resolving service issues in real time, and maintaining accurate operational and customer records.
Key Responsibilities
Dispatch & Route Coordination
  • Communicate with drivers throughout the day to provide routing instructions, updates, and support
  • Monitor route progress and proactively address delays, missed pickups, or service issues
  • Adjust routes as needed to maintain service efficiency and customer satisfaction
  • Coordinate with operations leadership to ensure timely service completion

Customer Service & Issue Resolution
  • Respond to customer inquiries, service requests, and complaints in a professional and timely manner
  • Investigate and resolve service issues such as missed pickups or delays
  • Communicate service updates and resolutions to customers as needed

Administrative & Data Management
  • Enter and maintain service orders, route data, and customer information in company systems
  • Review daily reports and assist with route scheduling and adjustments
  • Maintain accurate customer records, contracts, and service agreements
  • Support billing and collections processes as needed

Cross-Functional Coordination
  • Work closely with drivers, route managers, sales, and customer service teams to ensure seamless operations
  • Assist with onboarding new accounts and transitioning service agreements from sales to operations
  • Support operational goals by maintaining workflow accuracy and responsiveness

Qualifications
Required
  • High School Diploma or GED
  • 1+ year of customer service, dispatch, logistics, or call center experience
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced, high-volume environment

Preferred
  • Experience in waste management, transportation, or route-based operations
  • Familiarity with dispatch or routing systems
  • Experience working with drivers or field personnel

Knowledge, Skills & Abilities
  • Excellent customer service and conflict resolution skills
  • Strong organizational and time management abilities
  • Ability to prioritize tasks and adapt to changing operational needs
  • Proficiency in Microsoft Office (Excel, Outlook, Teams) and internal systems
  • Strong attention to detail and data accuracy

Work Environment
  • Office-based, in-person role
  • Frequent communication with drivers and field personnel
  • Fast-paced, high-volume operational environment

Physical Requirements
  • Prolonged periods of sitting and computer use
  • Ability to communicate effectively via phone and radio systems
  • Occasional lifting, bending, or filing as needed

Why Join Capital Waste Services
  • Competitive compensation and benefits
  • Stable, growing company in the environmental services industry
  • Opportunity for career advancement
  • Safety-first culture with strong operational support

Equal Opportunity Employer
Capital Waste Services is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to protected status.

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