Manage customer inquiries, address delivery or quality issues, and turn problems into opportunities to exceed expectations. * Foster collaboration: Build strong relationships with customers ...
Manage customer inquiries, address delivery or quality issues, and turn problems into opportunities to exceed expectations. * Foster collaboration: Build strong relationships with customers ...
... time management skills. MinimumRequired Qualifications: * High school diploma or equivalent (GED) * Some work experience, preferably in dispatch or routing calls in customer service Why Choose AMR?
... time management skills. MinimumRequired Qualifications: * High school diploma or equivalent (GED) * Some work experience, preferably in dispatch or routing calls in customer service Why Choose AMR?
Dispatcher
Roswell, GA · On-site
... management skills. Minimum Required Qualifications: * High school diploma or equivalent (GED) * Some work experience, preferably in dispatch or routing calls in customer service Why Choose AMR? AMR ...
Dispatcher
Roswell, GA · On-site
... management skills. Minimum Required Qualifications: * High school diploma or equivalent (GED) * Some work experience, preferably in dispatch or routing calls in customer service Why Choose AMR? AMR ...
Dispatcher
Roswell, GA · On-site
... time management skills. MinimumRequired Qualifications: * High school diploma or equivalent (GED) * Some work experience, preferably in dispatch or routing calls in customer service Why Choose AMR?
Dispatcher
Roswell, GA · On-site
... time management skills. MinimumRequired Qualifications: * High school diploma or equivalent (GED) * Some work experience, preferably in dispatch or routing calls in customer service Why Choose AMR?
Dispatcher
Roswell, GA · On-site
... time management skills. MinimumRequired Qualifications: * High school diploma or equivalent (GED) * Some work experience, preferably in dispatch or routing calls in customer service Why Choose AMR?
Dispatcher
Roswell, GA · On-site
... time management skills. MinimumRequired Qualifications: * High school diploma or equivalent (GED) * Some work experience, preferably in dispatch or routing calls in customer service Why Choose AMR?
Dispatcher
Lawrenceville, GA · On-site
$18 - $22/hr
Clear and concise communications with department managers, employees, and customers. Daily Duties: * Coordinate scheduled calls * Receive emergency and non-emergency calls * Dispatch Service ...
Dispatcher
Lawrenceville, GA · On-site
$18 - $22/hr
Clear and concise communications with department managers, employees, and customers. Daily Duties: * Coordinate scheduled calls * Receive emergency and non-emergency calls * Dispatch Service ...
Dispatcher
Stockbridge, GA · On-site
Dispatch a core group of technicians and manage a daily service schedule in an efficient and timely manner * Communicate with and update customers based on the daily service schedule * Handle ...
Dispatcher
Stockbridge, GA · On-site
Dispatch a core group of technicians and manage a daily service schedule in an efficient and timely manner * Communicate with and update customers based on the daily service schedule * Handle ...
Dispatcher
Stockbridge, GA · On-site
Dispatch a core group of technicians and manage a daily service schedule in an efficient and timely manner * Communicate with and update customers based on the daily service schedule * Handle ...
Dispatcher
Stockbridge, GA · On-site
Dispatch a core group of technicians and manage a daily service schedule in an efficient and timely manner * Communicate with and update customers based on the daily service schedule * Handle ...
Dispatcher
Atlanta, GA · On-site
Utilize TMS (Transportation Management System) system to address issues, dispatch drivers, and document interaction.? * Adhere to established policies and procedures.? * Receive new orders from ...
Quick apply
Dispatcher
Atlanta, GA · On-site
Utilize TMS (Transportation Management System) system to address issues, dispatch drivers, and document interaction.? * Adhere to established policies and procedures.? * Receive new orders from ...
This position will be responsible for managing (populating, auditing, and briefing management) reports and working with routing systems as well as tendering loads, providing dispatch support for ...
This position will be responsible for managing (populating, auditing, and briefing management) reports and working with routing systems as well as tendering loads, providing dispatch support for ...
Dispatcher
Atlanta, GA · On-site
This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ... manage schedules and logistics in a mission-critical federal environment. Job Summary: The Motor ...
Dispatcher
Atlanta, GA · On-site
This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ... manage schedules and logistics in a mission-critical federal environment. Job Summary: The Motor ...
Dispatcher
Atlanta, GA · On-site
This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ... manage schedules and logistics in a mission-critical federal environment. Job Summary: The Motor ...
Dispatcher
Atlanta, GA · On-site
This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ... manage schedules and logistics in a mission-critical federal environment. Job Summary: The Motor ...
Dispatcher
Conyers, GA · On-site
$16 - $20/hr
Manage technician schedules and dispatch them efficiently to optimize time and customer satisfaction. * Coordinate follow-ups for return visits, ensuring jobs are completed promptly and to the ...
Quick apply
Dispatcher
Conyers, GA · On-site
$16 - $20/hr
Manage technician schedules and dispatch them efficiently to optimize time and customer satisfaction. * Coordinate follow-ups for return visits, ensuring jobs are completed promptly and to the ...
Transportation Dispatcher
Atlanta, GA · On-site
Manage daily trip assignments to ensure all rides are covered and completed on time * Schedule and dispatch drivers for airport pickups, medical transportation, and charter services * Monitor trip ...
Transportation Dispatcher
Atlanta, GA · On-site
Manage daily trip assignments to ensure all rides are covered and completed on time * Schedule and dispatch drivers for airport pickups, medical transportation, and charter services * Monitor trip ...
Dispatcher
Lawrenceville, GA · On-site
$18 - $23/hr
Schedule and dispatch qualified technicians based on skillset, availability, and job urgency ... Monitor technician performance and provide feedback for continuous improvement to their management
Quick apply
Dispatcher
Lawrenceville, GA · On-site
$18 - $23/hr
Schedule and dispatch qualified technicians based on skillset, availability, and job urgency ... Monitor technician performance and provide feedback for continuous improvement to their management
Transportation Dispatcher
Atlanta, GA · On-site
Manage daily trip assignments to ensure all rides are covered and completed on time * Schedule and dispatch drivers for airport pickups, medical transportation, and charter services * Monitor trip ...
Transportation Dispatcher
Atlanta, GA · On-site
Manage daily trip assignments to ensure all rides are covered and completed on time * Schedule and dispatch drivers for airport pickups, medical transportation, and charter services * Monitor trip ...
Dispatcher
Norcross, GA · On-site
Ensure that customer's needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as ...
Quick apply
Dispatcher
Norcross, GA · On-site
Ensure that customer's needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as ...
Dispatcher
$18 - $23/hr
Schedule and dispatch qualified technicians based on skillset, availability, and job urgency ... Monitor technician performance and provide feedback for continuous improvement to their management
Dispatcher
$18 - $23/hr
Schedule and dispatch qualified technicians based on skillset, availability, and job urgency ... Monitor technician performance and provide feedback for continuous improvement to their management
Dispatcher
Lawrenceville, GA · On-site
$18 - $23/hr
Schedule and dispatch qualified technicians based on skillset, availability, and job urgency ... Monitor technician performance and provide feedback for continuous improvement to their management
Dispatcher
Lawrenceville, GA · On-site
$18 - $23/hr
Schedule and dispatch qualified technicians based on skillset, availability, and job urgency ... Monitor technician performance and provide feedback for continuous improvement to their management
Dispatcher
Norcross, GA · On-site
$22/hr
The Dispatcher coordinates and manages the schedules and logistics of drivers to ensure auto body parts are delivered in a timely manner. Dispatchers are the point of contact for drivers and have all ...
Quick apply
Dispatcher
Norcross, GA · On-site
$22/hr
The Dispatcher coordinates and manages the schedules and logistics of drivers to ensure auto body parts are delivered in a timely manner. Dispatchers are the point of contact for drivers and have all ...
Dispatch Manager information
See Grayson, GA salary details
$27.8K - $34K
4% of jobs
$34K - $40.2K
13% of jobs
$44.9K is the 25th percentile. Wages below this are outliers.
$40.2K - $46.4K
11% of jobs
$46.4K - $52.6K
19% of jobs
The median wage is $53.7K / yr.
$52.6K - $58.8K
19% of jobs
$63.6K is the 75th percentile. Wages above this are outliers.
$58.8K - $65K
12% of jobs
$65K - $71.2K
9% of jobs
$71.2K - $77.4K
7% of jobs
$77.4K - $83.6K
5% of jobs
$83.6K - $89.8K
1% of jobs
$89.8K - $96K
0% of jobs
$27.8K
$58.4K
$96K
How much do dispatch manager jobs pay per year?
What does a dispatch manager do?
A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.
How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?
What is the difference between Dispatch Manager vs Dispatch Coordinator?
| Aspect | Dispatch Manager | Dispatch Coordinator |
|---|---|---|
| Required Credentials | High school diploma; some roles prefer certifications in logistics or transportation | High school diploma; certifications in logistics or customer service beneficial |
| Work Environment | Supervises dispatch teams, manages operations, often in office or warehouse settings | Coordinates daily dispatch activities, interacts with drivers and clients, often in office settings |
| Employer & Industry Usage | Logistics, transportation, delivery services | Logistics, transportation, delivery services |
| Common Search & Comparison Intent | Understanding managerial roles in dispatch | Understanding coordination roles in dispatch |
The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.
What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?
What is a dispatch manager?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
Job description
Are you energized by fast-paced environments where every decision impacts customer satisfaction and team success? At SRM Concrete, our Central Dispatch team is the heartbeat of our operation-connecting customers, drivers, and plants to deliver exceptional service and build America's future. We're looking for a service-driven, multitasking leader who thrives on solving problems, supporting others, and making a difference every day.
If you're ready to grow your career in a role where your attention to detail, communication skills, and commitment to customer service truly matter, SRM Concrete wants you on our team.
Your Mission & Key Responsibilities- Champion customer service: Answer incoming calls and communications, always going the extra mile to ensure every customer's needs are met with urgency and care.
- Master multitasking: Juggle multiple orders, schedules, and priorities-coordinating with plant managers, drivers, and sales teams to guarantee timely and accurate concrete deliveries.
- Lead by example: Set the standard for professionalism, teamwork, and service excellence within the Central Dispatch team.
- Drive operational efficiency: Monitor performance metrics, identify opportunities for improvement, and help implement solutions that keep our operations running smoothly.
- Resolve challenges: Manage customer inquiries, address delivery or quality issues, and turn problems into opportunities to exceed expectations.
- Foster collaboration: Build strong relationships with customers, suppliers, and SRM team members to ensure seamless communication and support.
- Promote safety: Uphold all safety regulations and company policies, creating a safe and positive work environment for everyone.
- Support continuous improvement: Participate in team meetings, share insights, and contribute to strategic planning and process enhancements.
- Proven ability to multitask and thrive in a fast-paced, customer-focused environment.
- Passion for delivering outstanding customer service in every interaction.
- Strong communication and interpersonal skills; you build trust with customers and teammates alike.
- Leadership experience and a collaborative, team-first mindset.
- Quick to learn new systems and technology; proficiency with Microsoft Office and dispatch/logistics software is a plus.
- Analytical thinker who embraces challenges and seeks continuous improvement.
- Commitment to safety, quality, and operational excellence.
- Experience in dispatch, logistics, or customer service is helpful, but a positive attitude and eagerness to learn are most important.
- Willingness to undergo SRM's pre-employment screenings.
- Ability to work in a high-volume office setting with frequent communication across multiple locations.
SRM Concrete (Smyrna Ready Mix) is a family-owned, values-driven leader in the ready mix concrete industry. Founded in 1999 with a single plant in Smyrna, Tennessee, we've grown to over 600 locations nationwide by focusing on quality, integrity, and service. Our mission is to serve our customers, our communities, and our team members with excellence-every load, every day.
Why Join SRM Concrete?- Growth & Advancement: Be part of a rapidly expanding company with real opportunities to grow your career.
- Impact: Play a pivotal role in ensuring our customers' success and our company's reputation for service.
- Competitive Pay: Competitive salary and advancement opportunities.
- Exceptional Benefits: Low-cost medical, dental, vision, STD, LTD, and life insurance; paid holidays; PTO/vacation; 401k with $100 weekly match; family days; and more!
- Team Culture: We value hard work, respect, and teamwork. We support each other, recognize a job well done, and believe in doing what's right-on the job and in the community. You'll find a straightforward, dependable environment where every team member matters.
At SRM Concrete, you're more than a dispatcher-you're a valued team member helping to build America's future. If you're ready to say "YES" to new opportunities and deliver service that sets the standard in our industry, apply today and join the SRM family!
Employment Type: FULL_TIMEAbout Smyrna Ready Mix
Sourced by ZipRecruiter
Industry
Construction
Company size
1 - 10 Employees
Headquarters location
Nashville, TN, US