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Dispatch Logistics Manager Jobs in Washington (NOW HIRING)

Roda

Logistics Manager

Rockville, MD · On-site

Dispatch drivers and tow operators based on service needs and priority * Track vehicle locations and maintain accurate movement logs * Coordinate with service advisors and technicians to align ...

SOSi

DoD SkillBridge Logistics Manager

Reston, VA · On-site

Overview SOSi, is seeking a highly qualified Logistics Manager to support our Missions Solutions ... Coordinate local dispatch activities with the local dispatch team. * Comprehensive schedule ...

SOSi

DoD SkillBridge Logistics Manager

Reston, VA · On-site +1

Overview SOSi, is seeking a highly qualified Logistics Manager to support our Missions Solutions ... Coordinate local dispatch activities with the local dispatch team. * Comprehensive schedule ...

MANTECH

Logistics Supervisor

Hanover, MD · On-site

Coordinate with dispatchers and carriers for daily pickups and deliveries; verify documentation (e ... Proficient in using Warehouse Management Systems (WMS) and ERP software (e.g., SAP, Oracle ...

MANTECH

Logistics Supervisor

Hanover, MD · On-site

Coordinate with dispatchers and carriers for daily pickups and deliveries; verify documentation (e ... Proficient in using Warehouse Management Systems (WMS) and ERP software (e.g., SAP, Oracle ...

Labcorp

Logistics Supervisor

Chantilly, VA · On-site

$50K - $75K/yr

Actively assists dispatch (taking calls, handing client issues/concerns) * Provides instruction and ... Inform manager of all departmental issues and corrective actions * Escalates issues/concerns to ...

Labcorp

Logistics Supervisor

Chantilly, VA

$50K - $75K/yr

Actively assists dispatch (taking calls, handing client issues/concerns) * Provides instruction and ... Inform manager of all departmental issues and corrective actions * Escalates issues/concerns to ...

KEYSTONE FREIGHT CORP

Dispatch Manager

Jessup, MD

As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous ... The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring ...

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Dispatch Logistics Manager information

What is a dispatch logistics manager?

A Dispatch Logistics Manager is responsible for overseeing and coordinating the dispatching of goods, vehicles, or personnel to ensure efficient and timely deliveries. They manage schedules, monitor transportation and delivery operations, and resolve any issues that arise during the process. This role involves working closely with drivers, warehouse staff, and clients to optimize routes and maintain high levels of customer service. Dispatch Logistics Managers also analyze data to improve workflow and reduce costs while ensuring compliance with safety and regulatory standards.

What are the key skills and qualifications needed to thrive as a dispatch logistics manager?

To thrive as a Dispatch Logistics Manager, you need expertise in supply chain management, scheduling, and problem-solving, often supported by a degree in logistics or a related field. Familiarity with transportation management systems (TMS), GPS tracking software, and inventory management tools is typically required. Exceptional organizational skills, leadership, and effective communication help you coordinate teams and respond to dynamic challenges. These competencies ensure efficient operations, on-time deliveries, and high levels of client satisfaction in a fast-paced logistics environment.

What are some common challenges faced by a dispatch logistics manager, and how can they be effectively addressed?

Dispatch Logistics Managers often face challenges such as coordinating multiple shipments, handling unexpected delays, and ensuring optimal resource allocation. Effective communication with drivers, warehouse staff, and customers is crucial to overcoming these obstacles. Utilizing advanced logistics software and maintaining flexible contingency plans can help streamline operations and quickly resolve issues. Regular team meetings and ongoing training also support smoother collaboration and continuous process improvement.

What is the difference between Dispatch Logistics Manager vs Dispatch Coordinator?

AspectDispatch Logistics ManagerDispatch Coordinator
ResponsibilitiesOversees entire dispatch operations, manages teams, develops logistics strategiesSchedules and assigns deliveries, communicates with drivers and clients
Required CredentialsLogistics or supply chain certifications, experience in managementLogistics or transportation experience, often with relevant certifications
Work EnvironmentOffice-based with field oversight, leadership roleOffice and on-site coordination, operational focus
Industry UsageUsed in transportation, supply chain, and logistics companiesCommon in transportation, delivery services, and freight companies

The Dispatch Logistics Manager typically holds a higher-level role with strategic oversight and team management responsibilities, while the Dispatch Coordinator focuses on daily scheduling and communication tasks. Both roles require logistics knowledge and relevant certifications, but the manager's position involves broader planning and leadership.

Is a dispatch logistics manager a stressful job?

A dispatch logistics manager role can be stressful due to the need to coordinate multiple shipments, meet tight deadlines, and handle unexpected delays or issues. The job often requires strong organizational skills, problem-solving, and the ability to work under pressure, especially during peak times or in high-demand industries.

What cities in Washington are hiring for Dispatch Logistics Manager jobs?

Cities in Washington with the most Dispatch Logistics Manager job openings:

Dispatch Logistics Manager jobs near you
Infographic showing various Dispatch Logistics Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Logistics Manager

Rockville, MD • On-site

Roda
See more jobs at Rodaexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the job

Logistics Manager

Company Overview:

Imagine a world where getting your car serviced was as easy as ordering your groceries. Welcome to Roda, where we are passionate about creating a magical customer experience, saving you time and money. Long gone are the days of waiting in service centers or taking shuttle buses to the metro. We come to you whether you are at home or in the office - giving you one less thing to worry about.

We are a small start-up team located in the greater DMV area. We are looking to hire a Valet Operations Lead to manage day-to-day logistics operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, have demonstrated dispatch, customer service, and or management experience, and get exhilarated when sharing great ideas.

The Role

We are seeking a highly organized and customer-focused Logistics, Detail & Wash Coordinator to oversee vehicle pick-up and drop-off services while managing day-to-day logistics for our auto repair operations. This role is responsible for coordinating valet drivers, scheduling vehicle movements, and supporting a small towing operation to ensure efficient, safe, and timely service for our customers.

Responsibilities

Logistics & Dispatch Coordination

  • Plan and optimize daily routes for valet drivers and towing operations
  • Dispatch drivers and tow operators based on service needs and priority
  • Track vehicle locations and maintain accurate movement logs
  • Coordinate with service advisors and technicians to align vehicle flow with shop capacity
  • Coordinate vehicle staging, parking, and movement to keep operations flowing

Towing Operations Management

  • Oversee a small-scale towing operation, including scheduling and dispatching
  • Ensure proper handling, safety, and compliance with local towing regulations
  • Maintain towing equipment readiness and coordinate basic maintenance/inspections

Team Leadership & Accountability

  • Supervise and support a team of valet drivers, including recruitment, training, performance management, and coaching to ensure efficient daily operations.
  • Lead, schedule, and supervise dispatch and wash teams in a fast-paced environment
  • Set clear productivity expectations and monitor performance metrics
  • Train staff on efficient processes, safety, and quality standards
  • Quickly address workflow issues, delays, or team performance gaps

Operational Performance

  • Ensure a delightful client valet experience, exceeding performance expectations and adhering to service level agreements
  • Track and drive key metrics such as:
  • Trips per day
  • On time percentage
  • Cost per trip
  • Identify inefficiencies and implement process improvements
  • Maintain organized lot flow to support high vehicle volume

Client communication

  • Coordinate and schedule vehicle pick-up and delivery for customers
  • Serve as the primary point of contact for valet service inquiries and updates
  • Ensure timely communication with customers regarding service status and delivery windows
  • Provide great customer service by proactively communicating with clients, responding to requests and resolving any service concerns.

Experience

  • 2+ years' experience in logistics, quality and vendor management, transportation or last mile delivery
  • History of delivering delightful customer experiences
  • History of managing delivery or driver networks
  • Strong quantitative and analytical skills, with the ability to perform data analysis to craft tactical operational recommendations
  • Own transportation network planning and execution supporting growth and expansion strategy
  • Expertise in cost reduction and eliminating the root causes of defects.
  • Strong organizational and time-management skills.
  • Ability to work in a fast-paced environment, make quick decisions, and adapt to service changes.
  • Excellent communication and leadership skills.

Position is Full Time, In Person at one of our locations

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