ZipRecruiter

Log In

1

Dispatch It Jobs in Minnesota (NOW HIRING)

Securitas Technology

Service Dispatch Specialist I

Savage, MN · On-site

$19.75 - $26.50/hr

As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician ...

Securitas Technology

Service Dispatch Specialist I

Savage, MN · On-site

$19.75 - $26.50/hr

As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician ...

Securitas Technology

Service Dispatch Specialist I

Savage, MN · On-site

$19.75 - $26.50/hr

As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician ...

Securitas Technology

Service Dispatch Specialist I

Hopkins, MN · On-site

$18.75 - $25.25/hr

As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician ...

previous pagenext page

Showing results 21-40

All JobsDispatch It JobsDispatch It Jobs in Minnesota

Dispatch It information

See Minnesota salary details

$29.4K

$61.6K

$101.4K

How much do dispatch it jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch it in Minnesota is $61,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Dispatch It?

Dispatch It jobs typically involve coordinating and managing the pickup and delivery of goods or services. Employees in these roles act as intermediaries between customers and service providers, ensuring that tasks are assigned efficiently and completed on time. Responsibilities may include communicating with drivers, tracking deliveries, resolving issues, and updating customers on status. Dispatch It positions are common in industries like transportation, logistics, and courier services, requiring strong organizational and communication skills.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need excellent organizational skills, multitasking abilities, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is typically required. Strong communication, problem-solving, and stress management are crucial soft skills in this role. These skills ensure accurate coordination, timely response, and effective handling of urgent situations in a fast-paced environment.

What are some common challenges faced by dispatchers, and how can they effectively manage high-pressure situations?

Dispatchers often face the challenge of managing multiple priorities simultaneously, such as coordinating routes, handling urgent requests, and addressing unexpected issues like vehicle breakdowns or delays. Staying organized, maintaining clear communication with drivers and clients, and utilizing dispatch software can help manage these high-pressure situations effectively. It’s also important to remain calm and focused, as quick thinking and problem-solving are essential skills for ensuring timely and accurate deliveries. Most dispatch teams foster a collaborative environment, where sharing information and supporting each other leads to smoother operations.

What is the difference between Dispatch It vs Delivery Driver?

AspectDispatch ItDelivery Driver
Primary RoleCoordinating and managing delivery schedules and routesTransporting goods or passengers to specific destinations
Required CredentialsMay require dispatching certifications or driver’s licenseValid driver’s license, vehicle insurance
Work EnvironmentDispatch centers, offices, or control roomsOn the road, customer locations, delivery points
Industry UsageLogistics, transportation, courier servicesCourier companies, food delivery, freight services

Dispatch It focuses on planning and coordinating deliveries, while Delivery Drivers execute those plans by transporting goods or passengers. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and work settings.

What are popular job titles related to Dispatch It jobs in Minnesota?

For Dispatch It jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dispatch It jobs in Minnesota look for?

The top searched job categories for Dispatch It jobs in Minnesota are:

Dispatch It jobs near you
Infographic showing various Dispatch It job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $61,593 per year, or $29.6 per hour.

Service Dispatch Specialist I

Securitas Technology

Minneapolis, MN • On-site

$19.25 - $25.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Securitas Technology rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

33rd of 118 rated security

Job description

Service Dispatch Specialist I
Job Description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

 

As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician’s schedules, providing them with their assignments throughout the day, working with them to assess urgent tickets that come in, and making adjustments to ETA’s as necessary. Additionally you will be required to accommodate any work-related request from your supervisor or manager.

Some essential functions include:

  • Take incoming customer calls
  • Schedule and coordinate service calls
  • Create dispatch tickets for service calls
  • Dispatch service technicians to their calls
  • Debrief service technicians after completion of each call
  • Update the system with the technicians on call and time off schedules
  • Respond to all email and incoming messages from numerous mailboxes
  • Maintain the dispatch board/schedule.
  • Forecast workload for 2–3 days out
  • Contact customers with a “parts pending “ status as parts are received for calls
  • Participate in daily conference calls with DSM’s (District Service Manager), where you will escalate SLA and technician availability concerns
  • Perform on-the-job training as needed
  • Provide technician support regarding ticket information, directions, promised scheduled times, parts needed or any other pertinent information
  • Acknowledge all new and update existing tickets


Minimum Requirements to include:

  • High School Diploma required
  • Some college Preferred
  • Minimum of 1-3 years’ work experience in customer service or a call center environment
  • Ability to accurately type 40 + words a minute
  • Good multitasking and prioritization skills
  • The ability to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude and continuous improvement
  • Interface with customers
  • Function well within a team environment
  • Microsoft Word and Excel skills
  • Flexible schedule

Securitas offers comprehensive benefits including:

  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

What Securitas Technology employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply