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Dispatch Driver Jobs in Michigan (NOW HIRING)

CDL-A Trainee Opportunity

Lansing, MI · On-site

$1.2K - $1.7K/wk

American Driver is putting entry level Class A drivers through real, paid training in Michigan ... Dispatch communication and company protocol ONCE YOU'RE ON THE ROAD * Regional dry van freight

Entry Level CDL-A Trainees

Ypsilanti, MI · On-site

$1.2K - $1.7K/wk

American Driver runs a structured, paid training program built specifically for new drivers -- real ... How dispatch communication and company procedures work AFTER TRAINING * Regional dry van freight

American Driver is putting entry level Class A drivers through real, paid training in Michigan ... Dispatch communication and company protocol ONCE YOU'RE ON THE ROAD * Regional dry van freight

Dispatch drivers for extra or missed pick-ups. * Create/distribute load sheets * Reviews driver's paperwork (VCR and logbook) and files paperwork. * Forwards VCR (Vehicle Condition Report) reports to ...

Dispatch drivers for extra or missed pick-ups. * Create/distribute load sheets * Reviews driver's paperwork (VCR and logbook) and files paperwork. * Forwards VCR (Vehicle Condition Report) reports to ...

Dispatch drivers for extra or missed pick-ups. * Create/distribute load sheets * Reviews driver's paperwork (VCR and logbook) and files paperwork. * Forwards VCR (Vehicle Condition Report) reports to ...

Showing results 41-60

Dispatch Driver information

See Michigan salary details

$26.1K

$54.8K

$90.2K

How much do dispatch driver jobs pay per year?

As of Aug 17, 2026, the average yearly pay for dispatch driver in Michigan is $54,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $62,300.00 per year, depending on experience, location, and employer.

What is a dispatch driver?

Dispatch drivers are professionals responsible for transporting goods, packages, or passengers according to schedules and instructions provided by a dispatcher. They communicate regularly with dispatchers to receive assignments, updates, and route changes, ensuring timely and efficient delivery. Dispatch drivers may operate various types of vehicles and are expected to follow all safety and traffic regulations while maintaining accurate records of deliveries and pickups.

What are the key skills and qualifications needed to thrive as a dispatch driver, and why are they important?

To thrive as a Dispatch Driver, you need a valid driver's license, a clean driving record, and strong knowledge of local routes and traffic regulations. Familiarity with GPS navigation systems, dispatch software, and electronic logging devices (ELDs) is typically required. Excellent time management, communication, and customer service skills help drivers handle schedules, coordinate with dispatchers, and interact professionally with clients. These competencies are crucial to ensure timely deliveries, safety, and reliable service in a demanding transportation environment.

What are some common challenges faced by dispatch drivers and how can they be addressed?

Dispatch Drivers often encounter challenges such as navigating unpredictable traffic, handling tight delivery schedules, and ensuring accurate communication with dispatchers and clients. To address these, it's important to stay organized, use GPS and route optimization tools, and maintain clear communication with team members. Adapting quickly to changes and maintaining a calm, professional attitude can help ensure timely and efficient deliveries.

What is the difference between Dispatch Driver vs Delivery Driver?

AspectDispatch DriverDelivery Driver
CredentialsValid driver's license, sometimes CDLValid driver's license, sometimes CDL
Work EnvironmentCoordinates routes, communicates with drivers and customersDelivers goods to customers, often on a set route
Employer & IndustryLogistics, transportation companies, courier servicesFood, retail, e-commerce, courier services

Dispatch Drivers primarily coordinate and assign routes, communicating with drivers and customers, while Delivery Drivers focus on physically delivering goods to customers. Both roles require similar licenses and work within the transportation industry, but their daily tasks differ significantly. Understanding these differences helps job seekers find the right position in logistics and delivery services.

What are popular job titles related to Dispatch Driver jobs in Michigan?

For Dispatch Driver jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dispatch Driver jobs in Michigan look for?

The top searched job categories for Dispatch Driver jobs in Michigan are:

Infographic showing various Dispatch Driver job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,813 per year, or $26.4 per hour.

Operations Manager - Trucking

Asphalt Specialists, LLC.

Oxford, MI • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago


Job description

T.K.M.S, LLC & Lou's Transport, LLC

We are a fast-growing aggregate trucking company specializing in the hauling of sand, gravel, rock, and other construction materials. We pride ourselves on delivering reliable service, maintaining strong customer partnerships, and operating a safe, efficient fleet. We are seeking an experienced and dynamic Operations Manager to lead our dispatch, driver, and billing teams while ensuring exceptional customer service. This is a full operational leadership role responsible for elevating execution standards across the organization. Salary to be determine based on experience.


The Director of Operations is expected to:

  • Move the organization from reactive management to proactive operational control
  • Establish consistent execution standards across all field functions
  • Drive accountability at every level of dispatch, fleet, labor, and safety operations
  • Reduce dependency on ownership for daily problem-solving and escalation
  • Build scalable systems, processes, leadership discipline, and cross-company operational efficiencies across TKMS, Lou's, and sister company operations
  • This role is accountable for creating operational maturity, predictability, and control at scale.

Key Responsibilities

1. Dispatch & Daily Execution Leadership

  • Own daily and weekly dispatch operations, including scheduling, load coverage, and truck utilization
  • Adjust real-time operations to ensure service continuity and efficiency
  • Serve as the primary operational decision-maker for dispatch execution
  • Interface with dispatchers, supervisors, and field leadership (ownership escalations only when necessary)

2. Driver & Labor Management

  • Own driver performance management, coaching, discipline, and accountability standards
  • Ensure consistent enforcement of company policies and operational expectations
  • Address performance issues directly and escalate high-risk or union-related disciplinary matters as needed

3. Union Operations (Operational Compliance Only)

  • Oversee day-to-day adherence to collective bargaining agreement requirements
  • Maintain compliance with union rules and coordinate with union representatives on operational matters
  • Identify and escalate grievances early
  • This role does not participate in contract negotiation or labor strategy

4. Safety & Regulatory Compliance

  • Own DOT/FMCSA compliance, inspections, audits, and corrective action processes
  • Track and report safety metrics, violations, and incident trends
  • Ensure consistent compliance across all operational functions

5. Fleet Maintenance Coordination

  • Own preventative maintenance scheduling and execution coordination
  • Prioritize repairs based on operational impact and safety requirements
  • Coordinate with internal maintenance teams and external vendors to minimize downtime

6. Job-Site & Material Logistics

  • Oversee job-site sequencing, material movement, and field logistics coordination
  • Resolve real-time site-level operational issues to maintain productivity and flow
  • Ensure alignment between dispatch, field teams, and project requirements

7. Reporting, KPIs & Operational Visibility

  • Own daily, weekly, and monthly operational reporting
  • Track and manage key performance indicators, including:
  • Truck utilization
  • On-time performance
  • Downtime
  • Safety incidents
  • Labor performance
  • Accounts receivable aging
  • Past-due customer balances
  • Billing accuracy and timeliness
  • Provide proactive risk identification and early warning signals to leadership

8. Process Improvement & Cross-Functional Leadership

  • Standardize best practices and drive operational efficiencies across TKMS, Lou's, and sister company operations
  • Collaborate cross-functionally with internal departments, sister companies, and ASI to improve workflows, systems, communication, and execution outcomes
  • Own the operational management, administration, and optimization of the company CRM platform, including process consistency, reporting, workflow management, and user accountability
  • Partner with the Sales Manager, who is responsible for CRM data input, sales activity execution, and pipeline management

9. CRM Operational Management

  • Own the operational administration and ongoing optimization of the CRM platform Establish CRM process standards, workflows, reporting structures, and accountability measures Ensure CRM data integrity, operational visibility, and cross-functional usability Coordinate with sales leadership to improve reporting, forecasting, communication, and operational execution Support cross-company alignment and operational efficiencies through consistent
  • CRM utilization Sales Manager maintains responsibility for CRM input, sales activity tracking, and pipeline updates
  • Decision-Making Authority

Full Authority Over:

  • Daily dispatch operations and execution decisions
  • Driver performance management and disciplinary enforcement
  • Safety enforcement and compliance actions
  • Fleet maintenance prioritization and coordination
  • Field-level operational problem resolution

Does NOT Own:

  • Union contract negotiation or labor strategy
  • Pricing, sales, or customer contracting
  • Capital expenditure approvals
  • Long-term corporate strategy (provides input only)

Success Indicators

  • Predictable, stable, and well-controlled daily operations
  • High truck utilization and reduced idle time
  • Reduced operational escalations to ownership
  • Strong compliance with union and non-union requirements
  • Improved driver accountability and performance consistency
  • Reduced safety incidents and improved audit outcomes
  • Clearly defined operational ownership with minimal ambiguity in decision-making
  • Improved operational alignment and efficiencies across sister companies
  • Consistent and effective CRM utilization supporting operational visibility and sales coordination

Leadership Expectations

  • Operates as the highest-level accountable leader for daily operations execution
  • Reports directly to the VP of Trucking
  • Builds a culture of ownership, urgency, and accountability across field teams
  • Drives decisions at the lowest effective level to reduce dependency on leadership escalation
  • Establishes scalable systems that support organizational growth
  • Strengthens coordination between dispatch, fleet, field operations, and support functions
  • Consistently elevates operational performance standards across TKMS and Lou's
  • Promotes collaboration and operational alignment across sister companies to maximize shared efficiencies and resources

Ensure CRM systems effectively support operational execution, reporting and the Director of Operations is expected to:

  • Move the organization from reactive management to proactive operational control
  • Establish consistent execution standards across all field functions
  • Drive accountability at every level of dispatch, fleet, labor, and safety operations
  • Reduce dependency on ownership for daily problem-solving and escalation
  • Build scalable systems, processes, leadership discipline, and cross-company operational efficiencies across TKMS, Lou's, and sister company operations
  • This role is accountable for creating operational maturity, predictability, and control at scale.

Key Responsibilities

1. Dispatch & Daily Execution Leadership

  • Own daily and weekly dispatch operations, including scheduling, load coverage, and truck utilization
  • Adjust real-time operations to ensure service continuity and efficiency
  • Serve as the primary operational decision-maker for dispatch execution
  • Interface with dispatchers, supervisors, and field leadership (ownership escalations only when necessary)

2. Driver & Labor Management

  • Own driver performance management, coaching, discipline, and accountability standards
  • Ensure consistent enforcement of company policies and operational expectations
  • Address performance issues directly and escalate high-risk or union-related disciplinary matters as needed

3. Union Operations (Operational Compliance Only)

  • Oversee day-to-day adherence to collective bargaining agreement requirements
  • Maintain compliance with union rules and coordinate with union representatives on operational matters
  • Identify and escalate grievances early
  • This role does not participate in contract negotiation or labor strategy

4. Safety & Regulatory Compliance

  • Own DOT/FMCSA compliance, inspections, audits, and corrective action processes
  • Track and report safety metrics, violations, and incident trends
  • Ensure consistent compliance across all operational functions

5. Fleet Maintenance Coordination

  • Own preventative maintenance scheduling and execution coordination
  • Prioritize repairs based on operational impact and safety requirements
  • Coordinate with internal maintenance teams and external vendors to minimize downtime

6. Job-Site & Material Logistics

  • Oversee job-site sequencing, material movement, and field logistics coordination
  • Resolve real-time site-level operational issues to maintain productivity and flow
  • Ensure alignment between dispatch, field teams, and project requirements

7. Reporting, KPIs & Operational Visibility

  • Own daily, weekly, and monthly operational reporting
  • Track and manage key performance indicators, including:
  • Truck utilization
  • On-time performance
  • Downtime
  • Safety incidents
  • Labor performance
  • Accounts receivable aging
  • Past-due customer balances
  • Billing accuracy and timeliness
  • Provide proactive risk identification and early warning signals to leadership

8. Process Improvement & Cross-Functional Leadership

  • Standardize best practices and drive operational efficiencies across TKMS, Lou's, and sister company operations
  • Collaborate cross-functionally with internal departments, sister companies, and ASI to improve workflows, systems, communication, and execution outcomes
  • Own the operational management, administration, and optimization of the company CRM platform, including process consistency, reporting, workflow management, and user accountability
  • Partner with the Sales Manager, who is responsible for CRM data input, sales activity execution, and pipeline management

9. CRM Operational Management

  • Own the operational administration and ongoing optimization of the CRM platform Establish CRM process standards, workflows, reporting structures, and accountability measures Ensure CRM data integrity, operational visibility, and cross-functional usability Coordinate with sales leadership to improve reporting, forecasting, communication, and operational execution Support cross-company alignment and operational efficiencies through consistent
  • CRM utilization Sales Manager maintains responsibility for CRM input, sales activity tracking, and pipeline updates
  • Decision-Making Authority

Full Authority Over:

  • Daily dispatch operations and execution decisions
  • Driver performance management and disciplinary enforcement
  • Safety enforcement and compliance actions
  • Fleet maintenance prioritization and coordination
  • Field-level operational problem resolution

Does NOT Own:

  • Union contract negotiation or labor strategy
  • Pricing, sales, or customer contracting
  • Capital expenditure approvals
  • Long-term corporate strategy (provides input only)

Success Indicators

  • Predictable, stable, and well-controlled daily operations
  • High truck utilization and reduced idle time
  • Reduced operational escalations to ownership
  • Strong compliance with union and non-union requirements
  • Improved driver accountability and performance consistency
  • Reduced safety incidents and improved audit outcomes
  • Clearly defined operational ownership with minimal ambiguity in decision-making
  • Improved operational alignment and efficiencies across sister companies
  • Consistent and effective CRM utilization supporting operational visibility and sales coordination

Leadership Expectations

  • Operates as the highest-level accountable leader for daily operations execution
  • Reports directly to the VP of Trucking
  • Builds a culture of ownership, urgency, and accountability across field teams
  • Drives decisions at the lowest effective level to reduce dependency on leadership escalation
  • Establishes scalable systems that support organizational growth
  • Strengthens coordination between dispatch, fleet, field operations, and support functions
  • Consistently elevates operational performance standards across TKMS and Lou's
  • Promotes collaboration and operational alignment across sister companies to maximize shared efficiencies and resources
  • Ensure CRM systems effectively support operational execution, reporting, and cross-functional communication

Benefits:
  • Very affordable PPO health insurance starting as low as $15 per week.
  • Dental and Vison insurance available
  • Personal Time Off available aft