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Dispatch Center Jobs (NOW HIRING)

Atlanta Public Schools

DISPATCH SUPERVISOR

Atlanta, GA · On-site

Police POSITION SUMMARY The Dispatch Supervisor oversees and coordinates the daily operations of the Dispatch Center within the Office of Safety & Security for the Atlanta Public Schools Police ...

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Dispatch Team Lead

Los Angeles, CA · On-site

Ensure the dispatch center and Operations run smoothly during each shift. * Handle shift handovers with complete transparency and accurate briefing. * Implement emergency SOPs when needed ...

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$30K

$62.9K

$103.5K

How much do dispatch center jobs pay per year?

As of Jul 3, 2026, the average yearly pay for dispatch center in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in a dispatch center, and how can they be managed?

Dispatch center roles often involve managing high-pressure situations, handling multiple tasks simultaneously, and responding quickly to emergencies or service requests. Balancing the need for accuracy with the demand for speed can be challenging, especially during peak times or crisis events. Successful dispatchers use strong communication, problem-solving skills, and stress management techniques to maintain efficiency and composure. Many centers offer training and ongoing support to help staff develop these vital skills and foster a collaborative team environment.

What are the key skills and qualifications needed to thrive in a Dispatch Center role, and why are they important?

To excel in a Dispatch Center role, you need strong organizational skills, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and geographic information systems (GIS) is typically required. Effective communication, stress management, and problem-solving abilities help you stand out in this high-pressure environment. These skills ensure timely and accurate coordination of resources, which is critical for safety and operational efficiency.

What disqualifies you from being a dispatcher?

Disqualifications for a dispatcher role typically include a criminal record, especially for offenses related to honesty or safety, a lack of valid driver's license if driving is required, poor communication skills, or inability to pass background checks and drug screenings. Additionally, failing to meet age requirements or lacking necessary certifications can disqualify candidates.

What is a dispatch center?

A dispatch center is a facility where operators coordinate the movement of vehicles, personnel, or equipment in response to service requests or emergencies. These centers are commonly used in public safety (such as police, fire, and EMS), transportation, and delivery services. Dispatchers communicate with field units using radios, phones, or computer systems to ensure efficient and timely responses. Their role is crucial in managing resources, prioritizing calls, and maintaining safety. Dispatch centers often operate 24/7 to provide continuous support to their teams.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes a relevant certification or experience. Employers often look for candidates who can handle stressful situations and operate dispatching software efficiently. Entry-level positions may be easier to obtain, while specialized roles might require additional training or experience.

What is the highest paid dispatcher?

The highest paid dispatchers are often experienced emergency or aviation dispatchers, with salaries exceeding $70,000 annually. Factors such as industry, location, certifications, and years of experience influence pay rates for dispatch roles.

How does a dispatch center work?

A dispatch center coordinates the assignment and routing of personnel, vehicles, or equipment to fulfill service requests. Dispatchers use communication tools like radios or computer systems to monitor operations, prioritize tasks, and ensure timely delivery of services, often working in a fast-paced environment that requires organizational and communication skills.
More about Dispatch Center jobs
What cities are hiring for Dispatch Center jobs? Cities with the most Dispatch Center job openings:
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Dispatch Center jobs near you
Infographic showing various Dispatch Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 95% Full Time, 1% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
Security Officer Dispatch Center

Security Officer Dispatch Center

Allied Universal

New Brunswick, NJ

$21.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,491 frontline employees who took The Breakroom Quiz

70th of 106 rated security

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


Job Description

As a Security Officer Dispatch Center in New Brunswick, NJ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate communications, and help support timely responses to security-related needs. In this role, you will remain attentive to site operations, provide exceptional customer service, and contribute to a caring, reliable, and innovative team that puts people first and acts with integrity every day.

Position Type: Full Time

Pay Rate: $21.40 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed07:00 PM - 07:00 AMThur07:00 PM - 07:00 AM

What You'll Do:

  • Provide customer service to staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
  • Monitor phones, radios, alarms, and/or electronic systems to receive calls for service, document activity, and dispatch officers or appropriate personnel in a calm, problem-solving manner.
  • Coordinate responses to incidents, urgent requests, and/or critical situations by gathering key details, relaying information clearly, and maintaining communication with on-site teams and leadership.
  • Complete reports, logs, and other required documentation related to incidents, daily activity, and/or dispatch operations while following site protocols and Allied Universal standards.
  • Conduct regular and random patrol support functions by tracking officer activity, communicating coverage needs, and helping to identify gaps around the location and perimeter.

Minimum Requirements:

  • Be at least 21 years of age.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1619100

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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