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Dispatch Associate Jobs in Sumter, SC (NOW HIRING)

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$11

$25

$60

How much do dispatch associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for dispatch associate in Sumter, SC is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $22.88 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Sumter, SC?

The most popular types of Dispatch jobs in Sumter, SC are:

What are popular job titles related to Dispatch Associate jobs in Sumter, SC?

For Dispatch Associate jobs in Sumter, SC, the most frequently searched job titles are:

What cities near Sumter, SC are hiring for Dispatch Associate jobs?

Cities near Sumter, SC with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,459 per year, or $25.7 per hour.

Commercial HVAC Service Technician

AIR Control Concepts

Columbia, SC • On-site

$25 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Job Title: Commercial HVAC Service Technician
Operating Company: AIR Carolinas
Job Location: Columbia, SC
FLSA Status: Non-Exempt
Pay Range: $25-45/hour
About:
AIR Carolinas - A member of the AIR Control Concepts family.
AIR Carolinas is a leading manufacturers' representative providing HVAC equipment, controls, service, and aftermarket solutions across North and South Carolina. Formerly Insight Partners, Hahn Mason, and Faulkner Haynes, we've united to deliver greater expertise, efficiency, and customer-focused solutions.
AIR Carolinas is proud to be part of the AIR Control Concepts family, expanding our reach and strengthening our capabilities across the HVAC industry. This partnership allows us to provide even greater value to our customers by combining our trusted local expertise with the broad support, resources, and innovation of a larger organization. While our name and team remain the same, our commitment to quality service is now backed by an even stronger foundation.
Check out our website: AIR Carolinas | HVAC Equipment, Parts, Service & Solutions Across NC & SC
Job Description:
Under the guidance of the Service General Manager, the HVAC Service Technician plays a key role in delivering top-tier service to our customers by expertly installing, servicing, and starting up a wide range of HVAC systems. From first-time installations to diagnosing and repairing complex issues, you'll be the go-to problem solver our customers count on. This role is all about creating positive experiences - identifying problems, delivering smart solutions, and ensuring every job is completed to the highest standards for both the customer and the company. You'll work with industry-leading equipment, including VRF systems, rooftop units, packaged systems, and more.
Essential Duties and Responsibilities:
To succeed in this role, a Commercial HVAC Service Technician must demonstrate advanced technical ability, strong problem-solving skills, and a commitment to customer satisfaction. Core responsibilities include:
  • Service, Troubleshooting & Optimization - Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.
  • Customer Relationship Management - Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
  • Communication & Documentation - Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner.
  • Vehicle & Equipment Readiness - Maintain a clean, organized, and well-stocked service vehicle. Ensure personal tools and equipment are kept in optimal working condition.
  • Training & Mentorship - Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.
  • Safety & Compliance - Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
  • Emergency Response - Participate in the on-call rotation to provide after-hours support for urgent service needs.
  • Other Duties as Assigned - Contribute to the team and company by stepping in where needed.

Additional Role Highlights:
  • Some overnight travel may be required depending on jobsite location.
  • Partial tool set provided by the company.
  • All required PPE is supplied by Hobbs & Associates.
  • Technicians receive a company-issued corporate credit card for job-related expenses.
  • Extensive on-the-job training is provided at no cost to the employee, with opportunities to grow
  • skillsets over time.

Competencies:
  • Technical Expertise & Problem Solving - Applies in-depth knowledge of commercial HVAC systems, tools, and technologies to troubleshoot issues and implement effective solutions. Maintains strong attention to detail and follows through on complex service tasks.
  • Customer & Team Engagement - Builds trust and maintains positive relationships with customers through clear, professional communication and consistent service. Collaborates well with peers, dispatch, and management to support team goals.
  • Time & Task Management - Prioritizes responsibilities effectively, manages schedules, and maximizes productivity across varying service calls and work environments.
  • Adaptability & Continuous Learning - Responds well to changing job demands and field conditions. Actively participates in training and embraces new tools, technologies, and methods to stay current in the trade.

Experience and Requirements:
  • 5-7 years minimum commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment.
  • EPA Universal Certification required; OEM-specific training or certifications preferred.
  • Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
  • Strong communication and customer service skills with a professional, team-focused mindset.
  • Valid driver's license with clean driving record; able to pass a background check and drug screening.
  • Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
  • Willingness to participate in an on-call rotation for emergency service coverage.

Physical Demands/Work Environment:
  • This role is primarily field-based and physically active. HVAC Service Technicians can expect to spend the majority of their time on their feet, walking, standing, climbing ladders, bending, crouching, or working in tight and confined spaces. Extended periods of physical activity are common while diagnosing and repairing equipment at customer job sites.
  • While a small portion of time (approximately 25%) may be spent in an office setting completing reports or administrative tasks at a computer, most responsibilities require hands-on work with tools and equipment. Technicians must regularly lift and move items up to 50 pounds and occasionally up to 100 pounds, sometimes in challenging environments.
  • Clear and effective communication with customers, coworkers, and supervisors is essential, both in person and electronically. Individuals must also be capable of reviewing their work for accuracy and making necessary adjustments in the field.
  • This position involves frequent exposure to outdoor conditions and varying environments, including mechanical rooms, rooftops, and active construction sites. Noise levels may range from low to high depending on the job location.

Benefits:
We offer a competitive and comprehensive benefits package, including:
  • Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being.
  • Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage.
  • Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
  • Professional Development - Ongoing training opportunities and support for continuing education.
  • Company Perks - Uniforms, vehicle and phone (as applicable), and a supportive team environment that values your expertise.
  • Referral Bonus Program - Earn bonuses for referring qualified technicians who join our team.

The Company provides equal employmentopportunityin accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.
The Company complies with disability laws and provides reasonableaccommodationstoqualified individuals.

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