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Dispatch Associate Jobs in Springfield, OH (NOW HIRING)

Compass Group

DISPATCHER

Dayton, OH · On-site

$20/hr

Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Springfield, OH

Dispatch Associate information

See Springfield, OH salary details

$11

$25

$61

How much do dispatch associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for dispatch associate in Springfield, OH is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $23.17 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Springfield, OH?

The most popular types of Dispatch jobs in Springfield, OH are:

What are popular job titles related to Dispatch Associate jobs in Springfield, OH?

For Dispatch Associate jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Springfield, OH look for?

The top searched job categories for Dispatch Associate jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Dispatch Associate jobs?

Cities near Springfield, OH with the most Dispatch Associate job openings:

Dispatch Associate jobs near you

Service Coordinator Dispatcher

Vandalia, OH • On-site

Waibel Energy Systems
Facilities Support Services • 51 - 200 employees
Learn more about Waibel Energy Systemsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Service Coordinator Dispatcher

Why Waibel?

As a seven-time Best Places to Work winner, Waibel Energy Systems is driven by our purpose of Making a Difference. We strive to be at the forefront of innovation and excellence, ensuring that our clients' buildings are not just structures but thriving businesses, facilities, and institutions. Our Mission to Do What’s Right underscores our commitment to integrity, ethical behavior, and making decisions that are in the best interest of our clients, associates, and communities.



POSITION DESCRIPTION

Service Coordinators schedule and dispatch technicians. Their work is critical to keep the business running.  Associates in this role must be able to exercise independent judgment and discretion.  Responsibilities include but are not limited to scheduling service installations, repairs, maintenance, coordinating scheduling of projects, etc.  They regularly communicate with service technicians, customers, and account managers.  They also invoice customers, review all purchase orders, and create, track, and process invoices. Additionally, they compile statistics and report on project status and progress. 


EDUCATION AND EXPERIENCE

  • A High School Diploma or equivalent is required
  • Call Center/Dispatching knowledge, especially in the service industry, is preferred
  • Proficient in Microsoft Outlook, Word, and Excel 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong analytical skills and attention to detail are essential
  • Excellent verbal and written communication skills
  • Ability to multi-task in a fast-paced environment
  • Promote and maintain a TEAM atmosphere
  • Deadline-oriented, time management, and people skills
  • Ability to work independently with little supervision
  • Good organizational skills, follow-through, and solid decision-making skills

JOB DUTIES AND RESPONSIBILITIES

  • Monitor personnel or equipment locations and utilization to coordinate service and schedules
  • Oversee all communications within specifically assigned territories
  • Handle customer calls and complaints for service-related issues
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs
  • Prepare daily work and run schedules
  • Consult with customers or supervising personnel to address questions, problems, or requests for service or equipment
  • Receive, prepare, and follow up on work orders
  • Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications
  • Participate in meetings and training as assigned for the purpose of obtaining information related to the company or to performing/improving job knowledge and performance

SPECIAL JOB AND PHYSICAL REQUIREMENTS

  • Must be able to pass a background check and drug screen
  • May sit or stand for prolonged periods
  • Ability to work 8 hours within the times of 7:30 am to 5:00 pm
  • Clear verbal and written communication skills
  • Occasionally lift 5-10 pounds
  • May require occasional travel to job sites or to attend training, conferences, or workshops

BENEFITS

  • Medical with competitive rates and deductible reimbursement
  • Paid Dental/Vision
  • Paid Vacation starting at 10 days per year
  • 8 Paid Sick Days per year
  • 8 Hours of Paid Volunteer time off per year
  • Paid Basic Life Insurance
  • 401k Match and Profit Share
  • Technical and Leadership Training Opportunities
  • Voluntary Life Insurance
  • Voluntary Short- and Long-Term Disability
  • Voluntary Accident and Critical Illness Insurance

Join Our Growing Team Today!

Waibel Energy Systems, Leading the Way to Make Building Work Better, Together.