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Dispatch Associate Jobs in Akron, OH (NOW HIRING)

Three Point Solutions, Inc.

Dispatcher

North Canton, OH · On-site

... met. • Dispatch service calls to technicians and Flex Labor Partners while ensuring timely ... Education: • Associate Degree preferred, OR • Equivalent relevant work experience. Experience ...

Dash Technolohgies INC

Dispatcher

North Canton, OH · On-site

Associate degree preferred or relevant equivalent experience 1-3 years of experience in customer service and/or call center Associates degree, preferred Responsibilities As a Dispatcher for Diebold ...

Three Point Solutions

Dispatcher

North Canton, OH · On-site

$19 - $20/hr

Dispatch calls to Flex Labor Partners and monitor through completion * Mark technician ... Associate degree preferred or equivalent relevant experience * 1-3 years of experience in customer ...

Three Point Solutions

Dispatcher

North Canton, OH

Dispatch calls to Flex Labor Partners and monitor through completion * Mark technician ... Associate degree preferred or equivalent relevant experience * 1-3 years of experience in customer ...

US Pack Services LLC

Dispatcher, Life Science

Akron, OH · On-site

Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ... Associate's Degree preferred. * Minimum of 2-3 years' experience in customer service, call center ...

US Pack Services LLC

Dispatcher, Life Science

Akron, OH · On-site

Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ... Associate's Degree preferred. * Minimum of 2-3 years' experience in customer service, call center ...

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Dispatch Associate information

See Akron, OH salary details

$12

$27

$65

How much do dispatch associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for dispatch associate in Akron, OH is $27.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.62 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Akron, OH?

The most popular types of Dispatch jobs in Akron, OH are:

What are popular job titles related to Dispatch Associate jobs in Akron, OH?

For Dispatch Associate jobs in Akron, OH, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Akron, OH look for?

The top searched job categories for Dispatch Associate jobs in Akron, OH are:

What cities near Akron, OH are hiring for Dispatch Associate jobs?

Cities near Akron, OH with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Akron, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,428 per year, or $27.6 per hour.

Service Coordinator - Dispatcher

Cleveland, OH • On-site

Air Force One
Facilities Support Services • 201 - 500 employees
Learn more about Air Force Oneexternal

$25 - $28/hr

Full-time

Posted 18 days ago

Job description

SERVICE COORDINATOR / DISPATCHER
High-Energy | Fast-Paced | Client-Critical Role
Pay Range: $25.00 - 28.00 / hour
Location: Air Force One Northeast office in Valley View, OH
Position Summary
This is not a quiet desk job.
The Service Coordinator is at the center of a high-volume, high-urgency service operation where priorities shift quickly and every decision impacts our technicians and customers. This role requires focus, speed, accuracy, and the ability to stay calm under pressure while juggling multiple demands at once.
If you thrive in a fast-moving, high-expectation environment, enjoy solving problems in real time, and take pride in keeping operations running smoothly even on the busiest days, then this role was built for you.
What Success Looks Like
  • Phones are ringing, schedules are changing, and technicians are on the move - and you stay organized
  • Customers feel heard, informed, and supported
  • Technicians have what they need, when they need it
  • Service calls, documentation, and systems are accurate and up to date
  • Chaos turns into controlled execution
Qualifications
  • High School Diploma or GED required
  • Prior experience as a Service Coordinator, Dispatcher, or in a similar high-volume role required
  • Ability to manage constant interruptions without losing accuracy
  • Strong attention to detail in a time-sensitive environment
  • Confident, professional communicator with internal teams and external clients
  • Comfortable working with multiple systems and technology platforms simultaneously
Essential Duties & Responsibilities
  • Handle a high volume of inbound calls professionally and efficiently
  • Enter, update, and manage service calls in SAMPro with speed and accuracy
  • Coordinate technician dispatch and adjust schedules in real time
  • Communicate clearly with technicians regarding job changes, priorities, and expectations
  • Monitor and manage service calls and PM activity (daily, weekly, monthly)
  • Issue purchase orders and coordinate parts pickup or staging
  • Manage Outlook calendars and service schedules under tight deadlines
  • Maintain accurate client data and electronic filing systems
  • Navigate and update client portals and EFM tools
  • Complete documentation in accordance with company procedures - even under pressure
  • Operate office equipment including phones, copiers, and scanners
  • Jump in where needed and support the team during peak demand periods
Technology & Software Experience
  • Microsoft Outlook (heavy daily use)
  • Microsoft Word & Excel (Beginner)
  • Microsoft Teams & SharePoint
  • Accounting software such as SAMPro, QuickBooks, Peachtree, or Great Plains
  • CRM systems
  • Dispatching and scheduling software
  • Client web-based tracking systems
Physical & Work Environment Expectations
  • Fast-paced office environment with frequent phone activity
  • Continuous talking and listening required
  • Extended periods of sitting with frequent typing and computer use
  • Occasional standing, walking, reaching, and lifting up to 25 pounds
  • Some travel may be required
  • Moderate noise level typical of an active service office
  • Reasonable accommodations may be made to support essential job functions

The Air Force One Associate
Every Air Force One associate is expected to bring:
  • Integrity - Doing what's right, even when things are moving fast
  • Humility - Staying grounded, respectful, and team-focused
  • Intelligence - Thinking critically, communicating clearly, and adapting quickly
  • Hunger - A drive to win, improve, and push through challenges
We believe in Personal Ownership, One Team, and Serving Others - and we expect our Service Coordinators to lead by example through professionalism, accountability, and quality execution every day.

Apply