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Dispatch Associate Jobs in Naperville, IL (NOW HIRING)

National Oak Distributors

Warehouse Associate

Summit, IL · On-site

$18.50/hr

We are seeking a highly motivated and detail-oriented Warehouse Associate to join our dynamic team ... Prepare shipments for dispatch, including packaging and labeling, ensuring compliance with shipping ...

New

Integrity Trade Services

Dispatcher

Buffalo Grove, IL · On-site

Must be comfortable working in fast paced environment-requiredWe strive to create a work environment where motivated associates can flourish and succeed to their highest potential. Whether you are ...

Renuity

Warehouse Associate

Chicago, IL · On-site

$21 - $25/hr

Renuity Warehouse Associate Starting wage: $21/hr The home improvement industry is broken. Renuity ... Ensure that shipment materials match packing lists before dispatching orders. * Aids in satellite ...

Renuity

Warehouse Associate

Bensenville, IL · On-site

$21 - $25/hr

Renuity Warehouse Associate Starting wage: $21/hr The home improvement industry is broken. Renuity ... Ensure that shipment materials match packing lists before dispatching orders. * Aids in satellite ...

pitneybowes

Presort Associate 1

Aurora, IL

$17.50/hr

Presort Associate 1 Join our team and earn $17.50per hour! Pitney Bowes is now hiring for Direct ... Monitor the quality of the mail &/or packages prior to processing and before dispatching.

Pitney Bowes

Presort Associate 1

Aurora, IL

$16.75 - $21/hr

Presort Associate 1 Join our team and earn $17.50 per hour! Pitney Bowes is now hiring for Direct ... Monitor the quality of the mail &/or packages prior to processing and before dispatching.

Pitney Bowes

Presort Associate 1

Aurora, IL

$16.75 - $21/hr

Presort Associate 1 Join our team and earn $16.50 per hour! Pitney Bowes is now hiring for Direct ... Monitor the quality of the mail &/or packages prior to processing and before dispatching.

Pitney Bowes

Presort Associate 1

Aurora, IL · On-site

$16.50/hr

Presort Associate 1 Join our team and earn $16.50 per hour! Pitney Bowes is now hiring for Direct ... Monitor the quality of the mail &/or packages prior to processing and before dispatching.

pitneybowes

Presort Associate 1

Aurora, IL

$16.50/hr

Presort Associate 1 Join our team and earn $16.50per hour! Pitney Bowes is now hiring for Direct ... Monitor the quality of the mail &/or packages prior to processing and before dispatching.

Medix

Fulfillment Associate

Romeoville, IL · On-site

$18/hr

Job Summary Our client is seeking a Fulfillment Associate to play a crucial role in packaging and dispatching orders efficiently while maintaining inventory and supporting the overall warehouse ...

WithMe™

Warehouse Associate

Chicago, IL · On-site

$22 - $23/hr

Warehouse Associate WithMe, Inc. delivers convenient technology-powered amenities to clients and ... Label QA: Verify the accuracy of all shipping labels and documentation before dispatch. * Order ...

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Showing results 41-60

All JobsDispatch Associate JobsDispatch Associate Jobs in Naperville, IL

Dispatch Associate information

See Naperville, IL salary details

$12

$28

$68

How much do dispatch associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for dispatch associate in Naperville, IL is $28.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $25.67 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Naperville, IL?

The most popular types of Dispatch jobs in Naperville, IL are:

What are popular job titles related to Dispatch Associate jobs in Naperville, IL?

For Dispatch Associate jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Naperville, IL look for?

The top searched job categories for Dispatch Associate jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Dispatch Associate jobs?

Cities near Naperville, IL with the most Dispatch Associate job openings:

Dispatch Associate jobs near you

Customer Service Rep/Dispatcher Support

Midwest Mechanical Group, LLC

Westmont, IL • On-site

$16 - $21.75/hr

Full-time

Posted 3 days ago

New

Job description

Description

Primary Role:

To provide exceptional customer service by meeting customer needs and service/maintenance commitments through the coordination of manpower, tools, and equipment. To provide exceptional customer service to internal customers through document preparation, proposal preparation, purchase orders, and agreement files. Ensure cross-training with the Project Coordinator to support when necessary. Always dress and perform all duties and treat all customers and associates as Business professionals.


Customer Service

  • Provide responsive customer service. Answer customer calls quickly and pleasantly. Gather all the customer information required for proper scheduling and invoicing. Input the information into the dispatching system.
  • Schedule all customer requests for service promptly and dispatch the appropriate service technician based on the customer, the nature of the call, the skill level required, the response time required, etc.
  • Maintain a schedule and notify all customers in advance of the PM schedule according to the Customer Service (CS) Best Practices policy and procedure. Note in the call slip the name of the person notified and date of contact, according to CS Best Practices Policy and Procedure.
  • Provide Work Order/Project numbers to each technician upon the dispatch assignment of each call, maintaining dates and notes of completed work in the Call Slip of the Coins System. Use a resolution code upon completion of all call slips in the software.
  • Follow up promptly on any open items (part orders, rescheduling, etc.) following the conclusion of the service call.

Customer Retention

  • Perform all duties with the goal of building and maintaining long-term customer relationships.
  • Immediately address any customer's concern. Request the involvement of other Midwest Mechanical Group personnel as required. Notify your supervisor of the concern and the action taken to resolve it.

Productivity

  • Know the needs of each customer, the capabilities of each technician, and the geographic area so you can provide the direction and support required to maximize the productivity of the service technicians.
  • Take the steps necessary to ensure that the service technicians have the required information, tools, equipment, and parts to complete their assignments.

Inventory

  • Maintain inventory records for all assigned technicians.
  • Assure that parts, equipment, etc., are properly charged to and from inventory.

Purchasing

  • Respond promptly to purchasing needs. Utilize the purchase order system.
  • Maintain vendor relations to provide a continuous flow of information and pricing.
  • Know the vendors serving the Company and the products that they provide so you can provide a quick response when parts are needed.

Safety

  • Use safe work practices in the office and promote safe work practices in the field.
  • Notify your supervisor of any unsafe conditions.

Special Projects

  • Perform any special projects and provide any support needed to the Customer Service Lead Representative as requested by your supervisor.


Reasoning Ability: 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


Culture Index Assessment:

 As part of our hiring process, candidates are asked to complete the Culture Index assessment. Please use the following link to complete the survey: https://surveys.cultureindex.com/s/IWvAb8Mq4d/132424. The assessment helps us better understand work-related preferences and strengths and is used alongside other selection criteria.

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