Dispatch
Marion, IL · On-site
$17 - $19/hr
We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by ...
Quick apply
Dispatch
Marion, IL · On-site
$17 - $19/hr
We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by ...
Dispatch
Marion, IL · On-site
$17 - $19/hr
We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by ...
Quick apply
Dispatch
Marion, IL · On-site
$17 - $19/hr
We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by ...
Dispatch Associate information
See Herrin, IL salary details
$15.49 is the 25th percentile. Wages below this are outliers.
$12.77 - $17.71
45% of jobs
The median wage is $18.39 / hr.
$17.71 - $22.66
34% of jobs
$22.66 - $27.60
2% of jobs
$27.60 - $32.55
1% of jobs
$32.55 - $37.49
0% of jobs
$37.49 - $42.44
0% of jobs
$42.44 - $47.38
0% of jobs
$47.38 - $52.33
0% of jobs
$52.33 - $57.27
0% of jobs
$57.27 - $62.22
0% of jobs
$62.22 - $67.16
18% of jobs
$12
$28
$67
How much do dispatch associate jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for dispatch associate in Herrin, IL is $28.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.29 per hour, depending on experience, location, and employer.
What is a dispatch associate?
Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.
What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?
To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.
What are some common challenges dispatch associates face, and how can they overcome them?
Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What is the difference between Dispatch Associate vs Warehouse Associate?
| Aspect | Dispatch Associate | Warehouse Associate |
|---|---|---|
| Required Credentials | High school diploma, basic computer skills, familiarity with dispatch software | High school diploma, physical ability, forklift certification (optional) |
| Work Environment | Office setting, dispatch centers, logistics operations | Warehouse, storage facilities, distribution centers |
| Employer & Industry Usage | Logistics companies, delivery services, transportation firms | Warehousing, retail distribution, manufacturing |
| Common Search & Comparison | Yes | Yes |
The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.
How to start a dispatch associate with no experience?
To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.
Is it hard to get hired as a dispatch associate?
Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.
What are the most commonly searched types of Dispatch jobs in Herrin, IL?
The most popular types of Dispatch jobs in Herrin, IL are:
What cities near Herrin, IL are hiring for Dispatch Associate jobs?
Cities near Herrin, IL with the most Dispatch Associate job openings:
Dispatch
Marion, IL • On-site
Pepsi MidAmerica
• Food Services and Drinking Places • 1 - 5K employees1,001 - 5,000 employees
$17 - $19/hr
Full-time
Medical, Retirement, PTO
Posted 21 days ago
Pepsi MidAmerica rating
6.1
Based on 12 frontline employees who took The Breakroom Quiz
Job description
Job description:
We are looking for a reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly by coordinating routes, assisting customers, maintaining records, and completing reports.
Key Responsibilities
- Coordinate with drivers and sales teams to support daily routes
- Provide customer service support by phone and in person
- Generate daily reports and mileage reports
- Perform accurate data entry and system updates
- Maintain customer account information and adjustments
- Review and verify payment batches and driver payments
- Assist with dispatch scheduling and operational support
- Provide general office and administrative support
Qualifications
- High School Diploma or equivalent
- Previous experience in customer service, dispatch, or administrative support
- Microsoft Excel experience preferred
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Strong attention to detail
Address: 2605 W Main St, Marion, IL
Walk-In Interviews
Monday – Friday | 1:00 PM – 3:00 PM
Stop by our office to apply and interview in person. No appointment necessary.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
What Pepsi MidAmerica employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Pepsi MidAmerica
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
1,001 - 5,000 Employees
Headquarters location
Marion, IL, US
Year founded
1936