Dispatch Associate Jobs in Edwardsville, IL (NOW HIRING)

People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?

Our Dock Coordinator / Warehouse Dispatch Coordinator requires strong analytical skills along with the ability to monitor workflow, provide focus on schedule attainment and customer service. The Dock Coordinator / Warehouse Dispatch Coordinator coordinates and expedites the flow of work and materials within or between departments according to daily and weekly schedules.

Duties include developing and distributing the inbound, replenishment and shipping schedules. The clerical WMS/MRP activities of these schedules are performed by the Dock Coordinator / Warehouse Dispatch Coordinator.

Essential duties and responsibilities: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities for this job at any time due to reasonable accommodation or other reasons.

• Dispatching and prioritizing work to warehouse associates based on scheduled loads and operational needs
• Assigning and tracking loads/trailers to dock doors
• Monitoring load progress from assignment through completion
• Verifying pallet/case counts against load information and documentation
• Reviewing system transactions and load documentation for accuracy
• Tracking load status and communicating priorities or changes to the operation
• Identifying and escalating count discrepancies, shortages, damages, missing information, or other exceptions
• Confirming loads are completed and accurate before moving to the next step
• Maintaining accurate information in WMS/warehouse systems
• Communicating with warehouse leadership, operators, drivers, and customer contacts regarding load status, delays, and priorities
• Maintaining accurate records and documentation for inbound and outbound activity

Requirements

• High School diploma or general education degree (GED)
• Bachelor's degree preferred
• 1-2 year fast-paced logistics industry or manufacturing environment experience, automotive preferred
• 2 Year Production Control Scheduling preferred
• Analyze and prepare documents needed for production
• Create schedules and prioritize job orders for order fulfillment and operation optimization
• Maintain the shop floor schedule and other reports as required
• Strong written and verbal communication skills
• Organizational, people, and interviewing skills
• Follow up with all teams to expedite flow of materials and documents to meet shop floor schedule and customer expectations
• Conflict resolution skills
• Ability to respond to situations in a prompt and professional manner
• Energetic and highly motivated to succeed
• Proven professional and sound judgment in the management of difficult and / or sensitive matters
• Provide excellent customer service to internal and external customers
• Intermediate / Advanced Microsoft Word and Excel
• Ability to work in multiple systems and ability to input and retrieve data are a must
• Fluency in English

The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements
While performing the duties of this job, the employee is required to talk and hear, to stand and walk for prolonged periods of time, and to frequently bend, stoop, and kneel. The employee is frequently required to walk, reach with hands and lift with arms, shoulder, and legs. The employee is occasionally required to sit, climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 35 pounds.

Work environment
One-hundred percent of work time is spent in a warehouse where temperatures are hot or cold (seasonally)

About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs

Work Location: In person

Capstone is a North American supply chain solutions partner with over 700 operating locations, 22,000 associates, and 25,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.