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Dispatch Associate Jobs in Edwardsville, IL (NOW HIRING)

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $70K/hr

Associate's degree in business, logistics, or a related field preferred. * 3+ years of dispatch, transportation, or logistics experience , preferably in a leadership or supervisory capacity. * Strong ...

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $70K/yr

Associate's degree in business, logistics, or a related field preferred. * 3+ years of dispatch, transportation, or logistics experience , preferably in a leadership or supervisory capacity. * Strong ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

High school diploma or equivalent; associate's degree in business or a related field is a plus. * 1-3 years of previous experience dispatching, preferably in the logistics field, is required. * Some ...

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Dispatch Associate information

See Edwardsville, IL salary details

$12

$27

$64

How much do dispatch associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for dispatch associate in Edwardsville, IL is $27.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $24.13 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and consider obtaining a basic understanding of transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you get started in this field.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are the most commonly searched types of Dispatch jobs in Edwardsville, IL? The most popular types of Dispatch jobs in Edwardsville, IL are:
What cities near Edwardsville, IL are hiring for Dispatch Associate jobs? Cities near Edwardsville, IL with the most Dispatch Associate job openings:
Infographic showing various Dispatch Associate job openings in Edwardsville, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,321 per year, or $27.1 per hour.

OTR Dispatch Manager

Amerifleet Transportation, Inc.

Saint Louis, MO

$60K - $70K/yr

Full-time

Re-posted 14 hours ago


Job description

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch staff, monitors performance metrics, resolves escalated issues, and implements operational improvements to support service levels and operational efficiency. The ideal candidate is highly organized, thrives in a fast-paced logistics environment, and has strong leadership, communication, and problem-solving skills.

Schedule: Monday - Friday, 7:30am - 5:00pm

Pay: $60,000- 70,000 Based on experience

What will you be doing?

  • Lead and manage the daily operations of the dispatch team to ensure efficient routing and scheduling of drivers.

  • Monitor team productivity and provide coaching, feedback, and development to improve performance.

  • Organize workflow and ensure dispatch staff understand responsibilities and assigned tasks.

  • Manage dispatch operations across assigned portfolios, regions, or lanes in accordance with company policies.

  • Analyze operational metrics and reporting to identify opportunities for improvement and cost reduction.

  • Ensure quality, customer satisfaction, and financial commitments are consistently met.

  • Resolve escalated issues involving drivers, customers, and dispatch team members.

  • Support inbound dispatch calls during high-volume periods.

  • Assist team members with order entry, chats, and ticket management when operational demand increases.

  • Collaborate with Accounting and Operations teams to support accurate month-end audits and reporting.

  • Work cross-functionally with IT to resolve system issues and implement enhancements.

  • Ensure service level agreements (SLAs) are consistently met for assigned accounts.

  • Manage scheduling, PTO approvals, timesheets, and coverage planning for dispatch staff.

  • Partner with the People & Culture team on hiring, onboarding, coaching, and employee development initiatives.

What are we looking for?

  • High school diploma or equivalent required.

  • Associate’s degree in business, logistics, or a related field preferred.

  • 3+ years of dispatch, transportation, or logistics experience, preferably in a leadership or supervisory capacity.

  • Strong understanding of transportation or logistics operations.

  • Excellent organizational and time-management skills.

  • Strong communication and interpersonal abilities.

  • Ability to multitask and prioritize in a fast-paced environment.

  • Strong attention to detail and accuracy.

  • Experience using dispatch systems, order entry software, and Microsoft Office.

  • Ability to analyze operational metrics and implement process improvements.

  • Customer service and problem-resolution skills.

Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:

  • Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
  • Company Paid Time Off
  • 8 Company Paid Holidays
  • 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.
  • Casual Work environment

About ACERTUS

ACERTUS is as an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers’ experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.