Dispatch Associate Jobs in Everett, MA (NOW HIRING)

What You Will Do
• Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)
• Stage next-day and future delivery items from or for external delivery teams (XDT)
• Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)
• Complete product assembly and conduct pre-delivery inspections
• Maintain a clean, organized, and safe work environment
• Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports
• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise
• Secure return authorizations from vendors and submit credits for customer-returned items
• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims
• Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams
• Resolve customer and cargo issues, and ensure claims are updated in Lowe's systems
Minimum Qualifications
• High School diploma
Preferred Skills/Education
• 1-2 Years of directly related experience in inventory and return processes
• Experience working with vendors
• Strong attention to detail and organizational ability
• Proficiency with warehouse technology and inventory systems
• Comfortable working independently and in a collaborative, fast-paced environment
• Forklift certification may be required
Pay Range: $20.65 - $25.15 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
https://talent.lowes.com/us/en/benefits
.
Associate Benefits (
https://talent.lowes.com/us/en/joining-our-team
)
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information,
visit 
Lowes.com
.  
 
 
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.' Pay Range: $20.65 - $25.15 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.