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Dispatch Associate Jobs in Albuquerque, NM (NOW HIRING)

Coordinate and dispatch technicians while managing daily schedules. * Communicate appointment ... Erin Fuqua Benefit offerings available for our associates include medical, dental, vision, life ...

New

Coordinate and dispatch technicians while managing daily schedules. * Communicate appointment ... Erin Fuqua Benefit offerings available for our associates include medical, dental, vision, life ...

New

Dispatcher

Albuquerque, NM · On-site

$23 - $28/hr

Dispatch equipment and/or operators with a focus on speed, efficiency, and cost-effectiveness ... Associate's Degree preferred. * Technical or vocational training in logistics, equipment operations ...

New

Dispatch all service calls to ensure maximum scheduling efficiency without compromising client ... Associate degree preferred but not required * Bilingual a plus, not required. * Experience in the ...

Regularly communicate with dispatch and management. * Communicate efficiently and interact ... All associates are subject to periodic driver's license checks. * Technologist must have medical ...

Duty and Responsibility Statements • Login for self-dispatching or call into the dispatch ... All associates are subject to periodic driver's license checks. • Technologist must have medical ...

Duty and Responsibility Statements • Login for self-dispatching or call into the dispatch ... All associates are subject to periodic driver's license checks. • Technologist must have medical ...

Duty and Responsibility Statements • Login for self-dispatching or call into the dispatch ... All associates are subject to periodic driver's license checks. • Technologist must have medical ...

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Dispatch Associate information

See Albuquerque, NM salary details

$12

$27

$66

How much do dispatch associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for dispatch associate in Albuquerque, NM is $27.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $24.95 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Albuquerque, NM?

The most popular types of Dispatch jobs in Albuquerque, NM are:

What are popular job titles related to Dispatch Associate jobs in Albuquerque, NM?

For Dispatch Associate jobs in Albuquerque, NM, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Albuquerque, NM look for?

The top searched job categories for Dispatch Associate jobs in Albuquerque, NM are:

What cities near Albuquerque, NM are hiring for Dispatch Associate jobs?

Cities near Albuquerque, NM with the most Dispatch Associate job openings:

Infographic showing various Dispatch Associate job openings in Albuquerque, NM as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,186 per year, or $28 per hour.

Customer Service Representative / Dispatcher

PriorityOne Group

Albuquerque, NM • On-site

$20 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Customer Service Representative/Dispatcher

This is a full-time, on-site position based at our headquarters in Albuquerque, NM. Are you looking for an opportunity to work in a fast-paced work environment for a company that provides critical services to thousands of customers? If so, we may be the right fit for you! PriorityOne Group is a full-service commercial kitchen equipment repair company. We provide emergency repair and preventative maintenance services to restaurants, QSRs, convenience stores, retailers, coffee shops, schools, medical facilities and more. Our areas of expertise include refrigeration, cooking, espresso, beverage, and water filtration equipment.

Job Responsibilities

  • Customer Service: As a Customer Service & Dispatch Associate, most of your day will be spent in an office environment communicating with customers, technicians and other internal teams by phone, email, text or web-based systems.
  • Data Entry: Enter service requests into field service management system. Update customer, contact and ticket information in customer relationship management system.
  • Dispatch & Scheduling: Prepare schedules and routes based on location and service urgency. Ensure service locations are ready for technician visits.
  • Work Order Management: Continuously monitor the status of work orders including SLAs (service level agreement or contractual response times), resolve scheduling issues, and coordinate with other internal departments when work orders are delayed.

Basic Qualifications

  • Must be 18 years of age.
  • Completion of a satisfactory background check and drug screen required.
  • Experience in dispatch, customer service and/or restaurant management is a plus
  • Intermediate experience in Microsoft Office (Outlook, Excel, Word, Teams) and Microsoft Windows based software environments

Standout Qualifications

  • The best candidates will have at least 2 years of related customer service or dispatch experience to accelerate our on-the-job training processes
  • Exceptional work ethic and attention to detail
  • The ability to multi-task, think critically, and adapt
  • Strong organizational and time management skills
  • Ability to work independently with minimal direct supervision
  • Strong communication skills, both verbal and written

Compensation & Benefits:

  • Pay Range : $20.00 - $26.00 per hour based on experience.
  • Schedule : While PriorityOne Group operates 24 hours a day, 7 days a week, we generally schedule our Customer Service & Dispatch Associates in 8-hour shifts Monday to Friday between 7:00am and 5:00pm. We are willing to consider a Tuesday to Saturday schedule to expand our customer service team available hours.
  • Benefits : Medical, Dental, and Vision insurance, Paid time off (PTO), 401(k) with company match, On-the-job training and development opportunities.
  • Town Shares Program : Enjoy the benefits of our Town Shares Program, giving you the opportunity to share in the long-term financial success of our company as you grow with us!

PriorityOne Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.